Training Matters - TM

Training Matters - TM Training Matters is the only magazine providing news, training and insight specifically for the pharmacy support team.

Proud organisers of the annual Recognition of Excellence Awards, the only UK awards for pharmacy support staff.

Get to grips with all things first aid with our The Professional Assistant module this month. πŸš‘ Link below!https://bit.l...
04/10/2024

Get to grips with all things first aid with our The Professional Assistant module this month. πŸš‘ Link below!

https://bit.ly/4d4AuSK

Feel confident in your abilities to provide first aid when necessary, as well as be able to share this vital knowledge and OTC recommendations with customers.

We are all familiar with stress - and it is a natural part of our lives. Our latest episode of the Category Insight Podc...
02/10/2024

We are all familiar with stress - and it is a natural part of our lives. Our latest episode of the Category Insight Podcast dives further into how you can cope with your stress in the workplace and help customers deal with theirs. πŸ€—

https://bit.ly/3AVIc4d

This month we delve into all things stress.

This month's public eye looked at health inequalities present across England, based socioeconomic factors. Have a read a...
30/09/2024

This month's public eye looked at health inequalities present across England, based socioeconomic factors. Have a read at the link in our bio. ⏰



https://bit.ly/4glSWcz

A 2024 report has brought to light the existing and projected health inequalities prevalent in England. It urges Government action while noting the importance p

The next instalment of our Pharmacy First series looks at infected insect bites and stings - buzz over to the link below...
26/09/2024

The next instalment of our Pharmacy First series looks at infected insect bites and stings - buzz over to the link below to get learning! 🐝



https://bit.ly/3MEHCKK

The fifth module in our Pharmacy First service series looks at how pharmacy teams can help patients navigate the infected insect bites service, as well as offer

This year's Team Leader category was bursting with excellent leaders, but the judges decided on Rachel Graham, recognisi...
24/09/2024

This year's Team Leader category was bursting with excellent leaders, but the judges decided on Rachel Graham, recognising her sacrifice and dedication to her pharmacy and community. She also won the overall Spotlight Award! ✨ 🀸 πŸŽ‰

https://bit.ly/3WwA7dz

Rachel Graham (middle) was the worthy winner of the Team Leader Award as well as the overall Spotlight Award winner for 2024.

Period poverty: the lack of access to menstrual products, sanitation, and education, or the financial burden of menstrua...
23/09/2024

Period poverty: the lack of access to menstrual products, sanitation, and education, or the financial burden of menstrual supplies.

This pharmacy scenario looks at how you can guide customers through their options. ❀️

https://bit.ly/3Xh4gOs

Many women and people with periods struggle to afford period products when menstruating. Here's how you could help them.

There are various types of allergies - food, insect, medicine and more - that the pharmacy team should be aware of. We c...
19/09/2024

There are various types of allergies - food, insect, medicine and more - that the pharmacy team should be aware of. We chat all things allergy management in this feature, which you can find at the link below! 🀸 ✨ πŸ’Š 🐝 πŸ₯›

https://bit.ly/3B5yOLk

From airborne to skin allergens, and food to medication, there’s a whole host of things that can cause people to have an allergic reaction – and pharmacy st

Daisy Hill is a brilliant example of how you can spotlight services in the pharmacy. πŸ“’ The judges were very impressed wi...
18/09/2024

Daisy Hill is a brilliant example of how you can spotlight services in the pharmacy. πŸ“’ The judges were very impressed with how Daisy worked with the local GP surgery to ensure customers received the services they needed. 😊

https://bit.ly/3LW7Fgm

Daisy Hill took home the top prize in the Clinical Services Star category.

High cholesterol can cause serous complications down the line for your customers.  ❣️  Our CPD module this month looks a...
16/09/2024

High cholesterol can cause serous complications down the line for your customers. ❣️ Our CPD module this month looks at first prescriptions for lipid management and advice to customers worried about their cholesterol. ❀️ Link below.

https://bit.ly/3Yy2VEU

Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine

Julie Hatton, pictured here with her daughter, was the proud recipient of this year's Product Adviser Award! ✨ After dec...
13/09/2024

Julie Hatton, pictured here with her daughter, was the proud recipient of this year's Product Adviser Award! ✨ After decades of helping customers different ailments, the judges recognised her talent for spotting and treating symptoms. πŸ†

https://bit.ly/4da1jG9

At the RoEs 2024, Julie Hatton was awarded winner of the Product Adviser category.

12/09/2024

Pharmacies can help β€˜broken’ but are struggling on few resources, according to the highly anticipated published today.

A migraine is often completely debilitating - so learning the warning signs and ways to prevent them are extremely usefu...
07/09/2024

A migraine is often completely debilitating - so learning the warning signs and ways to prevent them are extremely useful to customers. 🀯

Our headache and migraine feature looks at everything you need to know. 🧠

https://bit.ly/3LTFkah

Recommending a paracetamol or ibuprofen for someone with a headache is often the right solution, but pharmacy teams should be aware of the different types of he

Emma's attentive care and dedication to each person who walks through the pharmacy doors made her a standout for the jud...
04/09/2024

Emma's attentive care and dedication to each person who walks through the pharmacy doors made her a standout for the judges, and the winner of this year's Outstanding Contribution Award. πŸ† Click the link to find out more!

https://bit.ly/3WPTRKv

Emma Williams won the prestigious Outstanding Contribution category at the 2024 RoEs.

Help customers find their feet when it comes to foot and leg care.  πŸ“©Step on over to the link below for all the conditio...
03/09/2024

Help customers find their feet when it comes to foot and leg care. πŸ“©

Step on over to the link below for all the conditions you may need to advise on - and what to advise! 🀸

https://bit.ly/4chzzy2

Feet often get neglected until the sun comes out, but pharmacy teams can convince customers that a good footcare routine is important all year round.

02/09/2024

This link will take you to a page that’s not on LinkedIn

Muscle and joint pain: you can't see it, but you can feel it! πŸ€•Help customers prevent and treat their muscle and joint p...
31/08/2024

Muscle and joint pain: you can't see it, but you can feel it! πŸ€•

Help customers prevent and treat their muscle and joint pain with some help from our The Professional Assistant module. πŸ’―

https://bit.ly/4dwqiD9

Muscles and joints allow us the freedom of movement, flexibility and mobility. From time to time, however, they may become strained or injured for various reaso

Daniel's amazing idea for an online and in-person training resource won him this year's Innovation Award. ✨ We highly re...
28/08/2024

Daniel's amazing idea for an online and in-person training resource won him this year's Innovation Award. ✨ We highly recommend you head to the link to read more about it. πŸŽ‰

https://bit.ly/3AasJwR

This year's winner of the Innovation Award category was Daniel Duarte.

Pharmacists deserve the right to opt-in on assisted dying decisions. Royal Pharmaceutical Society calls for clear protec...
28/08/2024

Pharmacists deserve the right to opt-in on assisted dying decisions. Royal Pharmaceutical Society calls for clear protections in the bill. Scotland has the chance to lead the UK, but ensuring patient care while honouring pharmacist conscience is crucial. Pharmacy Magazine
Link here for more: https://bit.ly/3MnnZGZ

The Royal Pharmaceutical Society said pharmacists must be allowed to choose whether or not to help terminally ill people die.

Our CPPE module this month looks at fungal nail infections... how to prevent them, how to spot them and how to treat the...
25/08/2024

Our CPPE module this month looks at fungal nail infections... how to prevent them, how to spot them and how to treat them. 🦢

https://bit.ly/4dPQmtl

Welcome to the fourth module in our series looking at dermatology. This module reproduces some content from the Dermatology: An introduction to managing common

The Pharmacy Team of the Year category is one of our most competitive, but this entry from St Albans pharmacy set them a...
21/08/2024

The Pharmacy Team of the Year category is one of our most competitive, but this entry from St Albans pharmacy set them apart. ✨

Head to the link to read more about this amazing team. πŸš€

https://bit.ly/3Wyyjk7

This year St Albans Pharmacy won the prestigious Pharmacy Team of the Year Award at the 2024 RoEs.

This month, we did a special report looking at the changes to assisted dying laws being made around the UK, and what the...
18/08/2024

This month, we did a special report looking at the changes to assisted dying laws being made around the UK, and what these laws look like in other parts of the world. πŸ€”

Click the link to read more.

https://bit.ly/46zTh6M

With Scotland, Jersey and the Isle of Man moving forward with legal changes to their assisted dying laws, what might this mean for the rest of the UK? Training

September is around the corner! Can you believe it? 😱 We've put together a health calendar for you, noting two super imp...
15/08/2024

September is around the corner! Can you believe it? 😱 We've put together a health calendar for you, noting two super important campaigns the pharmacy can get involved with. Link below ❀️

https://bit.ly/3WNMfqB

There are a whole host of health campaigns for the pharmacy to get involved with this September, but we have highlighted the blood pressure awareness campaign,

Anu Padonu won this year's Best Newcomer Award, and after reading about everything she has achieved in such a short spac...
14/08/2024

Anu Padonu won this year's Best Newcomer Award, and after reading about everything she has achieved in such a short space of time, we are not surprised! πŸŽ‰

Follow the link to find out just what we mean. ✨ 🌟
https://bit.ly/3SBzmPk

At the 2024 RoEs, Anu Padonu (middle) took home the prize for Best Newcomer.

There are various eye problems that customers may look to the pharmacy for help with, and luckily, many of them have OTC...
10/08/2024

There are various eye problems that customers may look to the pharmacy for help with, and luckily, many of them have OTC or self care solutions. Click the link for all the information you need to help customers maintain good eye health! πŸ‘οΈ

https://bit.ly/46xMURA

There are a couple of problems that may pose a threat to eye health and sight, but many of them can be treated in the pharmacy.

Calling all professional assistants! πŸ“£ This month's TPA module is here to help you with all things footcare, from callus...
07/08/2024

Calling all professional assistants! πŸ“£ This month's TPA module is here to help you with all things footcare, from calluses to bunions, to plantar fasciitis! 🦢 Put your best foot forward and step to the link to start learning. πŸ˜‰

https://bit.ly/4cy4giW

There are a variety of foot problems customers may experience, and many of them can be treated with help from the pharmacy and self care, often without the need

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