Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Equal Strategy, Media Agency, 9 Raffles Place, Level 6, Republic Plaza, Singapore.
(2)
Address
9 Raffles Place, Level 6, Republic Plaza
Singapore
048619
Opening Hours
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Telephone
Website
Alerts
Be the first to know and let us send you an email when Equal Strategy posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.
Shortcuts
Category
Our Story
Founder Simon Faure-Field’s passion for improving the experiences of customers has put him at the cutting edge of techniques that make hotel lobbies, bank branches and shops more attractive to spend time in. Simon has named this sector the “sensory branding” industry, the aggressive new kid on the block in the advertising and branding world.
It started when he entered the telephone messaging business in1998 with the setting-up of Equal Strategy. Fed up with what he saw as the one-size fits all solution to corporate recorded phone messages, where nearly all companies have the same monotonous waiting muzak, he decided to offer companies a solution.
Equal Strategy introduced a ‘messages on hold’ service so that customers calling helplines would get the answers they wanted faster through the correct design of Interactive Voice Recordings (IVRs) and a more enjoyable experience through the selection of brand-appropriate music. Dead waiting time is therefore converted into an opportunity to advertise corporate brands or introduce new products and services.
Tired of listening to poor quality music in restaurants and hotel lobbies he introduced Equal Strategy’s Location Media Management service dedicated to improving the quality of ambient music.