19/03/2024
Customer Support - German Speaker in Portugal - Relocation package.
Company Location Alcântara, Lisbon (On-site)
Cross Border Talent is hiring for a German Customer support to work onsite in Lisbon. Do you want a new challenge in a multicultural company in the exciting capital of Portugal?
We have the job for you!!! What will be your mission?
• Identifying the client’s problem; troubleshooting them to find the solution
Documenting each action you take; and categorizing cases and possible bugs
• Analyse data and trends in order to create meaningful insights for customers & report on key performance indicators.
• Assess each case by project guidelines and procedures
• Ensure a safe experience for users of the application and the community
Requirements:
• EU Passport or Portuguese residence card; must be In Portugal or willing to relocate
• C2 - C1 in German
• Good knowledge of English (B2 level);
• Good computer skills;
• High School Diploma;
• Excellent communication and listening skills;
Benefits:
• Training Compensation;
• Salary is as follow: Base Salary 1090€ x (14M), Language Bonus 270€ x (12M), Transportation Bonus 60€ x (12M), Meal allowance 160€ x (12M), Total 1760€ Gross/Month + 5% Annual Bonus
• Long-term fixed-term contract, renewable depending on your performance;
• Health Insurance & Life Insurance & Family Plan (Spouse/legal partner and children);
• Relocation Package
For candidates outside Portugal, Up to 2000 euros, paid on the first payroll, and assistance with documentation are provided + assistance finding accommodation
For candidates living more than 100 KM far from Lisbon, Up to 1000 euros +assistance finding accommodation
Are you excited about this opportunity?
Apply now by sending your CV in english to: [email protected]
We also hire all European languages like Dutch, Norwegian, Czech, French, Italian, Polish, If you are interested send me you CV in English and let's have a talk!
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