Technology Record

26/07/2024

Microsoft Ignite will showcase partners and solutions that are helping customers achieve the total value of Microsoft’s technology and reshape the way work is done, with a focus on AI and the Microsoft Cloud

Microsoft Ignite will be held at McCormick Place convention centre in Chicago, USA, on 19-22 November 2024. The event will showcase partners and solutions that are helping customers achieve the total value of Microsoft’s technology and reshape the way work is done, with a focus on artificial inte...

26/07/2024

“More than 40 per cent of women leave tech companies after ten years compared to 17 per cent of men,” notes Carolyn Criado Perez’s in her book Invisible Women.

You can read more on this topic in our women in technology roundtable. Follow the link below 👇

The best of enterprise technology on the Microsoft platform

26/07/2024

Microsoft’s Anya Mibiole explains how AI and cloud solutions are providing new ways for retailers such as CCC Group and Sainsbury's to empower and support their frontline workers to make good decisions

Frontline workers play a crucial role in the retail industry. Whether they are refilling stock, helping customers with their needs or finalising purchases at the checkout, thousands of fashion, food and consumer goods businesses around the world rely on them every day. However, Microsoft’s 2023 Wo...

25/07/2024

By utilising Microsoft Cloud and AI technology, Lumen Technologies will accelerate its digital transformation

Meanwhile, Lumen is helping Microsoft expand network capacity at its data centres. Find out more 👇

Lumen Technologies is working with Microsoft to accelerate its digital transformation and drive artificial intelligence initiatives with the help of Microsoft Azure.  By utilising Microsoft Cloud and AI technology, Lumen aims to reduce its overall technology costs, remove legacy systems and silos, ...

25/07/2024

“We live like the Jetsons, but we work like the Flintstones,” says Opal Wagnac at isolved

Wagnac explains how using AI in HR practices can improve employee engagement 👇

Business leaders are worried about the widening gap between employer and employee expectations, exemplified by the number of workers planning to quit their job within 12 months having increased by 19 per cent in PwC’s Global Workforce Hopes and Fears Survey 2023.  However, Opal Wagnac, senior vic...

24/07/2024

In the latest issue of Technology Record, Jaisson Mailloux of Kyndryl shares a practical guide to Microsoft’s Copilot to enable businesses to use the AI tool to its fullest potential

Read more 👇

Back in 2017, American academic Erik Brynjolfsson said: “Artificial intelligence won’t replace managers, but managers who use AI will replace those who don’t.” Today, this statement rings truer than ever, but it’s not solely limited to managers.  Despite the large amount of information su...

24/07/2024

Coming to San Antonio from 13-17 October 2024, Community Summit North America will feature talks and presentations from over 500 speakers from Microsoft discussing AI, Dynamics, Power Platform, Fabric and more

Community Summit North America will take place from 13-17 October 2024 in San Antonio, Texas.   The event, which was created ‘for Microsoft users, by Microsoft users’, includes talks and presentations from over 500 speakers offering tips, how-to and tutorial sessions on making the most of Micro...

24/07/2024

We hear from representatives at CrowdScan, Esri, Hexagon AB and TomTom on how Microsoft is helping public sector organisations to develop efficient, accessible and sustainable public transportation systems

When Dutch railway operator Nederlandse Spoorwegen (NS) carried out customer research, it discovered two critical factors affecting satisfaction levels: how crowded the trains are and how easily passengers can find a seat. To significantly increase customer satisfaction and potentially improve resou...

24/07/2024

Augmented reality, powered by RealWear and Microsoft, has streamlined workflows for Raymond West Intralogistics Solutions and accelerated customer response times

Logistics solutions provider Raymond West is using RealWear smart glasses and Microsoft Power Apps to reduce customer support response times. Raymond West has integrated Power Apps with RealWear Navigator 520 so it can resolve customer issues faster by providing on-site technicians with instant acce...

23/07/2024

We hear from SAP and Microsoft executives about how the integration of Joule and Copilot will enhance productivity, manage tasks and facilitate seamless collaboration between teams

How many copilots does a business need to be successful? That’s one question that Philipp Herzig is asked a lot in his role as chief artificial intelligence officer at SAP.  “The answer is very simple,” he says. “The answer is not about how many, but which you use when.”  The transformat...

22/07/2024

Save the date: GITEX Global 2024 is taking place on 14-18 October 2024 in Dubai!

The event will be spread over 40 halls and will feature a range of exhibitors showcasing the latest solutions in AI, cybersecurity and more

GITEX Global will showcase the latest technology and innovations in artificial intelligence, cybersecurity and more when it takes place on 14-18 October 2024 in Dubai, United Arab Emirates.  The event will span over 40 halls at the Dubai World Trade Centre and Dubai Harbour, with visitors including...

22/07/2024

How are Microsoft Partners using the latest Microsoft technology to help media organisations make the most out of their content archives?

We hear from Deepdub, IPV, Prime Focus Technologies and Quickture in the latest issue of Technology Record

Media organisations are constantly in the process of creating new content, especially as demand from viewers has continued to increase. But what happens to content in the days, months and years after it’s been made, distributed and viewed? Is the content no longer valuable, or can media organisati...

22/07/2024

“In stores, AI-powered digital storefront displays can tailor promotional content based on trends or localisation to make offering more relevant and personalised for consumers.”

Griffin Banta and Lindsey Peters at Celonis tell us more 👇

Process intelligence is crucial for the artificial intelligence strategies of retail and consumer goods companies. Customers typically come to Celonis with a business problem they are looking to overcome, such as improving customer satisfaction, optimising cost savings or improving sustainability in...

19/07/2024

A study by SAS Software reveals 83 per cent of Chinese organisations are using generative AI but American firms are ahead in terms of having fully implemented the technology

China is currently leading the way with generative AI investments, according to research by Microsoft partner SAS. The Global Research Report: Strategies for a Competitive Advantage, where market research firm Coleman Parkes surveyed 1,600 decision makers, found that 83 per cent of organisations in....

19/07/2024

“People want public transport systems that are predictable, reliable and easy to use,” says Microsoft’s Doug Priest.

And Microsoft technology is helping city leaders to deliver just that. We find out how in the Summer issue of Technology Record

When Dutch railway operator Nederlandse Spoorwegen (NS) carried out customer research, it discovered two critical factors affecting satisfaction levels: how crowded the trains are and how easily passengers can find a seat. To significantly increase customer satisfaction and potentially improve resou...

18/07/2024

Want to learn how your organisation can execute digital strategies or empower colleagues with communication tools?

Attend DTX and UCX, taking place on 2-3 October in London, UK 👇

Digital Transformation Expo (DTX), which focuses on enterprise IT and technology, and Unified Communications Expo (UCX), a digital workplace and customer contact technology event, will take place simultaneously on 2-3 October 2024 in London, UK.  Both events will present a range of case studies, pa...

18/07/2024

As the world shifts towards renewable energy, why is it important for power providers to have a robust data infrastructure?

Harpreet Gulati at AVEVA shares his thoughts 👇

Now the world is working towards net zero, plants and grid operators are juggling renewables and conventional energy under increasingly dynamic and challenging conditions.   While this shift represents a positive and essential move towards meeting the Paris Climate Agreement goals, the energy tran...

17/07/2024

Working in a loud environment makes employees mentally tired.

Jabra’s research covers this in detail 👇

Sound plays a key role in employee performance and wellbeing, says Microsoft partner Jabra. Jabra commissioned Team Lewis Research to survey 2,000 knowledge workers across France, Germany, UK and USA. They found that nearly three quarters (71 per cent) of UK respondents say that working in a loud en...

17/07/2024

How is Microsoft’s suite of cloud-based tools helping manufacturers to enrich the employee experience and meet customer expectations?

We hear from Ansys, Avalara, Metafile and Litmus in the latest issue of Technology Record 👇

The manufacturing industry is on the front foot.  While the challenges within the sector have been widely reported. Supply chain issues, largely relating to the pandemic, geopolitical tensions and material shortages, are lingering. Attracting and retaining a quality workforce was highlighted as the...

17/07/2024

Modernised infrastructure, automation and AI combined can help public sector organisations enhance their operations and safeguard their data.

Arunkumar Ashwathanara at Infosys tells us more 👇

Various levels of public sector organisations like federal, quasi, state and local are increasingly dependent on cloud platforms for effectively managing their day-to-day operations. Embarking on a cloud journey is critical for such entities as the cloud has the potential to impact service delivery,...

16/07/2024

TomTom is powering Azure Maps while Microsoft will provide the AI technology for TomTom’s automotive solutions

TomTom’s maps and traffic data will power location-based services across Microsoft’s solutions and the companies will work together to launch initiatives for the automotive, logistics and mobility sectors. TomTom has been powering Microsoft’s Azure Maps location services since 2016, which enab...

16/07/2024

The Chi Mei Medical Center in Taiwan is serving double the amount of patients per day with help from a generative AI assistant built on Microsoft’s Azure OpenAI Service

The Chi Mei Medical Center in Taiwan is serving double the amount of patients per day with help from a generative AI assistant built on Microsoft’s Azure OpenAI Service. Two-thirds of the pharmacists at the centre are using A+ Pharmacist copilot to summarise patient’s clinical information from m...

16/07/2024

“We are committed to helping improve representation in the industry to better reflect the world in which we live,” says Shure’s Christine Schyvinck in the latest issue of Technology Record

Creating a diverse and inclusive work environment is a key commitment for audio solution provider Shure. Therefore, gender equality is a top priority. In fact, Shure has been led by women since 1995, when the late Rose Shure became chairman of the board.  Christine Schyvinck, who has been with the ...

15/07/2024

How is AI helping media organisations maintain an active archive and utilise past content?

We hear from Microsoft’s Andy Beach in the latest issue of Technology Record 👇

Media organisations are constantly in the process of creating new content, especially as demand from viewers has continued to increase. But what happens to content in the days, months and years after it’s been made, distributed and viewed? Is the content no longer valuable, or can media organisati...

15/07/2024

The Microsoft Global Diversity & Inclusion Report 2023 shows that the number of women working at Microsoft has grown by 3.6 per cent since 2019 to 33.1 per cent. How has the overall technology business landscape changed for women in the last five years?

We hear from Christine Bongard of the WIT Network, Anna Radulovski of the WomenTech Network and former Microsoft executive Gavriella Schuster in the latest issue of Technology Record 👇

Although more companies are addressing the gender gap in the technology sector, the Women in Tech Survey 2023 reveals that women make up only 26 per cent of those working in IT. In the USA, they represent 23 per cent of the technology workforce and in Europe, they constitute 19.1 per cent of the ICT...

12/07/2024

Microsoft’s Judson Althoff, Nick Parker and Nicole Dezen highlighted the transformative power of AI and the critical role of partners in Microsoft’s vision for FY25 in the MCAPS Start For Partners keynote session

Judson Althoff, Nick Parker and Nicole Dezen highlighted the transformative power of artificial intelligence and the critical role of partners in Microsoft’s vision for the 2025 financial year (FY25) in the MCAPS Start For Partners keynote session on 10 July. Althoff, executive vice president and ...

12/07/2024

IT administrators and frontline enterprise workers using IGEL OS will soon have access to new features and support for Windows 365 Frontline, Microsoft Intune and Azure Stack HCI

Find out more 👇

Enterprise operating system (OS) provider IGER is strengthening its collaboration with Microsoft with a series of new integrations and features for Microsoft solutions.  The firm will release IGEL OS support for Windows 365 Frontline edition, which will allow task workers such as frontline and heal...

12/07/2024

Kyndryl has transformed its technology infrastructure by working with SAP and Microsoft and is now set to help other organisations to achieve the same results

Kyndryl, which is one of the world’s largest IT infrastructure service providers, serves thousands of enterprises in more than 60 countries globally. The firm designs, builds, manages and modernises complex IT systems for customers in every industry, including banking, insurance, government and ma...

11/07/2024

2024 was the financial year for improving AI practices across Microsoft partners, says Julie Sanford in the Microsoft AI Cloud Partner Program session for MCAPS Start for Partners.

Sanford reinforced Nicole Dezen’s messaging from March, when she said: “For Microsoft and our partners across industries, AI offers a generational moment to reimagine the capabilities that software and services can provide.”

11/07/2024

The impact that generative AI has on productivity in the CPG and retail sector could be worth $400 billion to $660 billion a year, according to a recent McKinsey & Company report

Find out how Infosys is supporting retail organisations 👇

The impact that generative AI has on productivity in the consumer packaged goods (CPG) and retail sector could be worth $400 billion to $660 billion a year, according to a recent McKinsey report. It is a space that is truly being transformed by artificial intelligence.  Customers shopping online to...