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Videos

Lansing Community College Celebrates African American Contributions

Diversity, Equity and Inclusion have grown beyond human resources buzzwords and into major directional changes for business, non-profits, and higher education. Lansing Community College has announced and soon will unveil a formal and impressive nod to the Changemakers and Trailblazer of Mid-Michigan. Joining Chris to share the story is LCC Foundation Executive Director Cathy Zell, and LCC President, Steve Robinson!

Ep. 2455: Tuesday Live

Drive with Jack | Ep. 2455: Tuesday Live

Ann Arbor Firm Has A Plan To Maximize Renewable Energy | "Michigan Reimagined" with Chris Buck

Climate change has been studied and discussed for decades now, and the politics behind the threat and the urgency to make fundamental changes continues to shift. Joining Chris to share his thoughts on what can be done here in Michigan is the Senior Environmental Scientist from Barr Engineering, Jason Linkimer.

Exploring the Concept of "Never Happens" | "Be Insured" with Luke Mardigian

When it comes to serving your customers well, there are certain things that should just be “No Brainers,” and others that should “Never Happen.” During this episode, Luke and his team continue their conversation about “No Brainers and Never Happens” and discuss the idea of “Never Happens” from a high-level. More so, listeners will come to understand why this is the biggest key to maximize capital, efficiency, and customer satisfaction.

Why Clients Should NEVER Wonder Where They're at in the Process | | "Be Insured" with Luke Mardigian

One of the biggest communication mistakes we see service-based business make is failing to keep their customer informed about where they are in the process. This creates confusion, miscommunicated expectations, and ultimately can harm the trust you need for a successful relationship. During this episode, Luke and his team discuss WHY it’s critical to keep your customer consistently in the loop, and how to input processes to ensure this kind of mistake NEVER happens within your business.

Breaking Down the 3 Types of Insurance Agents | "Be Insured" with Luke Mardigian

There are three types of insurance agents—the sheep, the wolves, and the sheep dogs. But which type do YOU need to be in order to be successful? In this episode, Luke and his team describe each type, the pros and cons attached to them, and talk about why successful agents align themselves with one specific category (and so should you).

Understanding the Complexities of the Insurance Industry (And Why it's an Unsolvable Puzzle) | "Be Insured" with Luke Mardigian

The insurance industry can turn many professionals off due to its constant change and complexities. Truthfully, it’s sort of an unsolvable puzzle (which often frustrates those who continually try to “solve” it). In this episode, Luke and his team discuss what factors contribute to the industry's growing complexity and why agents should be focused less on “solving the puzzle” and MORE on education and competency in order to best serve their clients.

Local Artist Celebrates Black History with "Black is King" Series "Michigan Reimagined" with Chris Buck

February is Black History month as most of you know, and this year has been arguably the most strained since perhaps the 1960’s. One local artist has been processing this stressful time with an amazing new series of works titled "Black is King." Joining Chris to discuss her works is internationally known artist, Mind Of Mila

Take Action | "Effective Communication" with Phil Zeller

Charity Begins at Home | "Effective Communication" with Phil Zeller

Mike Stengel - COVID-19 Outlook of Michigan Aerospace Industry

AeroDynamic Advisory is a boutique aerospace consulting firm specializing in aerospace strategy & growth, MRO (Maintenance, Repair, & Overhaul), transaction support, customer satisfaction, and economic development. AeroDynamic works with the world’s leading aviation and aerospace companies– from the very largest to small and mid-cap companies and consider themselves as “part of the industry,” not “outside consultants." In this episode, KB connects with Mike Stengel, Senior Associate of AeroDynamic Advisory, to share more about their commitment to Michigan and the COVID-19 impact on the Aerospace Industry!

No Brainers - How to Create a Sticky Culture | "Be Insured" with Luke Mardigian

Have you struggled to explain your process to a potential client? If so, then that’s a red flag! In order to have a successful business, then having a simple easy-to-understand process should be a no brainer. During this episode, Luke and his team discuss why you need a user-friendly customer process.

COVID-19 Vaccination | "Work Matters" with Julie Mann

Julie is joined by James Reid, Employment and Business Attorney/Partner at Dinsmore & Shohl LLP, to help educate listeners on managing the COVID-19 vaccination in the workplace!

Burgess Institute for Entrepreneurship Partners with MSU Athletics | "Michigan Reimagined" with Chris Buck

The Burgess Institute for Entrepreneurship & Innovation of Michigan State University has been highlighted on this show a number of times, and today we’re here to discuss a new partnership with a well known group of people. Joining Chris to discuss a bold new endeavor are Student Success & Advising Manager, Desiree Melfi Bozzo, and Managing Director of Academic Programs, Ken Szymusiak!

Coach People to be Right | "Effective Communication" with Phil Zeller

Know Your People | "Effective Communication" with Phil Zeller

Olivet College - A Leader in Insurance and Risk Management Education | "Education Unfiltered" with Mary Stucko

Guests: Tom Humphries, Director of The Risk Management and Insurance Center at Olivet College.

Tony Willis - Chief Equity Developer Officer at LEAP | "Connect with KB" with Kristin Beltzer

KB connects with Tony Willis, Chief Equity Development Officer at the Lansing Economic Area Partnership LEAP, who's stepped into his third or fourth critical role at LEAP and has become a workforce staple of the Greater Lansing community!

Post-Pandemic Remote Work | "Work Matters" with Julie Mann

Julie is joined by James Reid, Employment and Business Attorney/Partner at Dinsmore & Shohl LLP, to educate listeners on the new rules for pandemic Remote Work

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About Spotlight

Spotlight produces and syndicates the best collection of news, business and sports talk programs in Michigan. The programming originates from our state-of-the-art storefront studio in downtown Lansing, a half block from the capitol building. Listen to the livestream above 24/7, or contact us to syndicate any of our programs, or to advertise on the network.