LION+MASON

22/05/2024

*How to create a user-friendly, high-converting insurance quote and buy journey*

Are you encountering low conversion rates, high abandonment, or overwhelming customer support calls? It might be time to rethink your approach.

In today's digital landscape, the user experience (UX) of your insurance quote and buy process is crucial to your business's success.

Our latest blog post dives deep into the common challenges in insurance UX and how you can overcome them. From simplifying complex forms to providing clear, tailored guidance, we share actionable insights to enhance your customers' journey.

💡 Discover:
- Why users abandon the quote and buy process
- How to streamline your forms and processes
- The power of educational support and contextual content
- A real-life case study showcasing a dramatic transformation for a global travel and health insurance company

👉 Read the full blog post here: https://www.lionandmason.com/ux-blog/creating-engaging-and-high-performing-ux-for-insurance-quote-and-buy-journeys

For product owners in the insurance sector, creating an engaging and seamless user journey is crucial to converting potential customers and improving sales performance. This blog post will outline the typical challenges faced in insurance quote and buy journeys and why users often do not convert.

22/03/2024

👀 CONTRACTORS / FREELANCERS / SPECIALISTS 👀

We're looking to bolster our network of expert partners and contractors who can support on upcoming projects.

Are you an expert supplier in;
✨ UX Design
✨ UX Strategy
✨ User Research
✨ UI Design
✨ Product Design
✨ Service Design
✨ Content Design/Strategy
✨ Product Management
✨ User testing.. or similar?

We want to hear from you! Please register on the link below to be alert of upcoming opportunities and projects.

https://lnkd.in/e2dtJidh

We look forward to hearing from you!

16/11/2023

Exciting news! LION+MASON has been named a Clutch Global Award winner! This prestigious accolade showcases our commitment to excellence and highlights our global reputation as a top-tier service provider.

View our recent work and reviews on our Clutch profile
👉 https://clutch.co/profile/lionmason

Thank you to our amazing team and clients for your trust and support! 🙌

14/11/2023

Digital Experience Leeds 2023 with Leeds Building Society as part of the Leeds Digital festival!



🗓️ Next event 7th Dec https://www.eventbrite.co.uk/e/dx-shots-leeds-tickets-726040154647?aff=oddtdtcreator

22/08/2023

As Leeds Digital launch their full programme of events today we are delighted to be included and share more details about our event.

Digital Experience Leeds 2023
Real life insight, solutions and expertise. Short talks from a selection of guest speakers - experts in their field, followed by a panel discussion, concluding with drinks and networking.

When: 1pm-5pm Thurs 28th Sept
Where: Leeds Building Society Head Office, 26 Sovereign Street, Leeds LS1 4BJ
Cost: FREE inc. refreshments

See the full agenda and reserve your space here 👉 https://tinyurl.com/yf3n3duz

28/07/2023

A few of the team enjoying a summer social! 🥂

30/06/2023

Our DX Shots event earlier this month!

03/06/2023

Next DX Shots short seminar Thurs 8th June 5pm.
Themes;
Guide to Getting Buy In


Customer/User Experience
/Visual Design
/Testing

FREE tickets 👇

DX Shots by LION+MASON is a relaxed and informative knowledge sharing event for professionals in the digital product design industry.

05/05/2023

Thanks to the folks at Leeds Digital for publicising our June DX event on their site. Great to be part of the thriving Leeds digital community!

DX Shots by LION+MASON is a relaxed and informative knowledge sharing event for professionals in the digital product design industry.

DX Shots by LION+MASON is a relaxed and informative event for professionals in the digital product design industry. Along with some interesting and knowledgeable guest speakers we will provide you with real life challenges/approaches/lessons learned related to: - Product Design - Service Design - Cu...

28/03/2023

Some fab photos from our recent DX Shots Event in Leeds.

27/02/2023

Looking to get stuck into the tech community over the next few weeks? Don't worry, we've got you covered. Here are some of the brilliant events taking place across the city ⬇️

🔨 Hiring The Next Generation Of Talent: Breaking Barriers To Entry – You Equal Tech – Thurs 16th Feb
https://www.meetup.com/you-equal-tech-north/events/290894793/

⭐️ Leaders Forum February 2023 – Leeds University Business School – Tues 21st February
https://www.eventbrite.co.uk/e/sme-leaders-forum-february-2023-tickets-510502234927

🔮 2023 Tech Predictions – GP Bullhound – Weds 22nd February
https://www.eventbrite.co.uk/e/gp-bullhound-2023-technology-predictions-leeds-tickets-520302929067

🚀 What can T-Level industry placements do for your business? – UTC Leeds – Thurs 23rd February
Contact [email protected] to reserve your place

💻 in Leeds 2023 – LegalTech in Leeds (Whitecap Consulting) & Bruntwood SciTech – Thurs 9th - 10th March
https://www.eventbrite.co.uk/e/legaltech-in-leeds-hackathon-2023-tickets-410375523237?aff=ebdssbdestsearch

👨‍👩‍👧‍👦 DX Shots Leeds – LION+MASON – Thurs 16th March
https://www.eventbrite.co.uk/e/dx-shots-leeds-tickets-538679764677

15/02/2023

🥁 🥁 🥁 Drum roll 🥁 🥁 🥁
ANNOUNCEMENT 📢

We are launching a new series of live events in 2023!

DX Shots by LION+MASON are a relaxed series of informative events for professionals in the digital product design industry.

Along with some expert guest speakers we will provide you with real life challenges/approaches/lessons learned related to:

- Product Design
- Service Design
- Customer/User Experience
- UX/Visual Design
- User research/Testing

The first one is in March!

When?: Thursday 16th March 2023 5:30pm-7:30pm
Where?: The Carriageworks, 3 Millennium Square, Leeds LS2 3AD
Cost?: FREE
Extra perks?: Networking and Free refreshments

How to book?: With the Eventbrite link below.

The remaining dates are scheduled to be in June, September and November, exact dates to be confirmed......


https://www.eventbrite.co.uk/e/dx-shots-leeds-tickets-538679764677

DX Shots by LION+MASON is a relaxed and informative knowledge sharing event for professionals in the digital product design industry.

13/01/2023

Catching up on our belated Christmas do! 🎄🥂

21/12/2022

01/12/2022

What a fantastic campaign that we are fully behind and very happy to be sponsoring this Christmas. As well as donating to The Give A Duck Foundation you can also get involved and win prizes!

21/10/2022

Photographs from our recent DX Leeds Event as part of the Leeds Digital Festival!

05/10/2022

📽️ Watch this short video highlighting our DX Leeds 22 event last week as part of the Leeds Digital Festival held at the Leeds Building Society event space.

A superb round up of the speakers and guest feedback on the day, produced by Leeds Media Services.

Thanks again to our quality speakers Andy Curry, Kelly Moran, Paul Cook and Imran Afzal.

27/09/2022

A few of the team after our DX Leeds event hosted at Leeds Building Society as part of the Leeds Digital Festival!

21/09/2022

We feature in The Understanding Users Podcast about our Seminar as part of the Leeds Digital Festival Mon 26th Sept!

Hosted at Leeds Building Society you can learn 'How UX Design can successfully solve the digital challenges of today.'

Listen to the speakers here 👇
🔊 https://lnkd.in/e-ca2DWF

Book FREE tickets here 👇
https://tinyurl.com/y8jd26wu

15/09/2022

Here we are at the Leeds Digital Careers Festival chatting about careers in UX Design.

15/09/2022

We are here today, come and find out what it is like to have a career in UX Design at stand 3E.

26/08/2022

Following the success of our event last year we are holding another UX Seminar as part of the Leeds Digital Festival!

Digital Experience Leeds 2022

How User Experience Design can successfully solve the digital challenges of today.

Real life insight, solutions and expertise.

In association with Leeds Building Society we are grateful to be hosting at their head office.

Tickets are FREE and you can sign up here 👇

https://www.eventbrite.co.uk/e/how-ux-design-can-successfully-solve-the-digital-challenges-of-today-tickets-395139511917

Date: Monday 26th September 2022
Time: From 1pm

08/08/2022

We are excited to be attending ! Come and visit the LION+MASON stand to discuss careers in UX Design.

We are pleased to announce the Leeds Digital Careers Festival 2022! This will be your perfect chance to:

💬 Speak to a range of training providers who offer digital courses including , apprenticeships and degree courses
🤝Meet a wide range of digital employers showcasing opportunities and jobs available across the city
🗣️Attend interesting speaker sessions and learn about digital careers and pathways

Book your FREE place today at: https://bit.ly/leedsdigital22

15 September 2022 | 2pm-7pm | first direct arena Leeds

01/08/2022

In the hectic whirlwind of delivering client projects it’s often hard to stop and find time for reflection. But taking the time to step back and take a good hard look at yourselves and where you can improve is so incredibly valuable. So it was great to pull a good part of the team together in one place and run an internal process review workshop.
We spent a productive day pulling apart our current processes, tools and activities and as a team began developing a strategy for how we can enhance and improve our working practice.

27/07/2022

Becoming a better UX designer is an ongoing process with no end; only improvement. Anything, from the quality of work and employability to making a positive change in the world.

In this article our UX Designer Milly Martin provides 13 tips on how to become a (better) UX Designer.



https://www.lionandmason.com/ux-blog/13-tips-on-how-to-become-a-better-ux-designer/

25/07/2022

We are pleased to announce we have a new team member.
We are delighted to welcome Whitney Otchere to LION+MASON as a User Researcher.

20/07/2022

5 Reasons Why You Shouldn't Skip The Discover Phase

Conducting a discovery phase can seem like a lot of work and expense, but the benefits far outweigh the problems than can occur without it. Our Director and Founder Andrew Machin explains 5 key reasons why in the following article.

https://www.lionandmason.com/ux-blog/5-reasons-why-you-shouldnt-skip-the-discovery-phase/

14/07/2022

Need some tips on User Testing?
Here, our User Experience Consultant Marc Bowers provides some really useful tips particularly when it comes to relaxation.



https://www.lionandmason.com/ux-blog/how-to-get-the-most-from-user-testing-with-relaxation/