The Consumer Council of Zimbabwe

The Consumer Council of Zimbabwe Consumer Council of Zimbabwe is a pro-consumer organisation. It aims to build consumers’ awareness

CCZ participated at the Fair Digital Financial Services, Consumer Community engagement at Chatikobo Business Centre in M...
09/02/2025

CCZ participated at the Fair Digital Financial Services, Consumer Community engagement at Chatikobo Business Centre in Masvingo on 08 February 2025. The event was held in collaboration with POTRAZ, RBZ, CPC and PRAZ.

05/02/2025

03/02/2025
31/01/2025
Dr Chidzonga giving a consumer perspective during a panel discussion at ZIMCODD's post budget analysis workshop-Monomota...
05/12/2024

Dr Chidzonga giving a consumer perspective during a panel discussion at ZIMCODD's post budget analysis workshop-Monomotapa Hotel

Provincial Consumer Protection Officer Manicaland doing awareness program educating retailers to desist from disclaimer ...
24/11/2024

Provincial Consumer Protection Officer Manicaland doing awareness program educating retailers to desist from disclaimer clauses, which has since been outlawed by the Consumer Protection Act ch 14:44. This will go a long way in reducing the conflicts that are referred for Conciliation and Arbitration process, which is the new mandate given to CCZ

Did you know; A consumer may rescind a transaction resulting from any direct marketing without reason or penalty, by ver...
22/11/2024

Did you know; A consumer may rescind a transaction resulting from any direct marketing without reason or penalty, by verbal or written notice to the supplier, within five business days after the later of the date on which— (a) the transaction or agreement was concluded; or (b) the goods that were the subject of the transaction were delivered to the consumer

Fair digital financial services community engagement at Bumhira Secondary School,Nyamaropa Nyanga. In collaboration wi...
17/11/2024

Fair digital financial services community engagement at Bumhira Secondary School,Nyamaropa Nyanga. In collaboration with Potraz,PRAZ,CPC,RBZ

No to plastic pollution
22/10/2024

No to plastic pollution

Did you know; a supplier may not charge any cancellation fee in respect of a booking, reservation or order if the consum...
14/10/2024

Did you know; a supplier may not charge any cancellation fee in respect of a booking, reservation or order if the consumer is unable to honour the booking, reservation or order because of the death or hospitalisation of—(a) the person for whom, or for whose benefit the booking, reservation or order was made; or (b) an immediate family member.

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No. 35 Rhodesville Avenue, Eastlea
Harare

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+263242498441

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Videos

Fair Digital Financial Services edutainment in Masvingo province. Consumers International Potraz Reserve Bank of Zimbabwe @

#knowyourrights Section 18 of the Consumer Protection Act Ch 14:14 speaks to the Right to Choose and choice of goods or services. Every consumer has a right to choose goods or services of their preferred choice without any undue influence. Even where a transaction is completed, a consumer remains with the right to return goods on discovery that such goods are not their preferred choice.

#knowyourrights The Consumer Protection Act CH 14:14 was enacted in December 2019, it seeks to level the playing field that was heavily tilted towards Business. sec 42 speaks of disclaimers which have ultimately been outlawed by the Act

This was the congratulatory message from the Director General of the Consumers International, Helena Laurent at this morning's breakfast forum on the Consumer Protection Act hosted by CCZ /ANZ at Sango Conference Center. Her message lauded Zimbabwe for joining the league of nations that have consumer protection laws in place.

#GreenAction2019
#GreenAction2019

#GreenAction2019 Schools in Zvishavane Midlands Province share poems on the topic of “challenging the norm of consumerism” #sharing community

Planting of trees in Zvishavane, Mapirimire
Planting of trees in Zvishavane, Mapirimire

Within the frame of Sustainable Development Goals, tackling unsustainable consumption and production patterns is paramount, It is therefore imperative to conserve trees and encourage aforestation given their pivotal role to the environment

Stop Cutting Down Trees
Stop Cutting Down Trees

#GreenAction2019 Villagers in Zvishavane Mapirimira District, digging holes in preparation for the planting of trees under the Green Action Project.This project seeks to reinvigorate the Traditional African custom of preserving forests were villagers had a special relationship with forests and unnecessary cutting down of trees was a disrespect towards the ancestral spirits

#greenactionweek CCZ Midlands Regional Officer Mrs Chiedza Harunashe discussing with villagers in Mapanzure ward 5 Zvishavane, on the tree planting project funded by the Green Action Fund. The villagers were ecstatic about the benefits they will reap from the project

#STOPCUTTINGDOWNTREES
#STOPCUTTINGDOWNTREES

Under the Green Action Fund 2019; Consumer Council of Zimbabwe Midlands Regional Officer Mrs Chiedza Harunashe together with Mrs Muguto the District Environmental Officer from Environmental Management Agency at YAFM, a Midlands community radio station, discussing about the importance of growing trees under this years theme #stopcuttingdowntrees, the platform was also used to invite the whole community to come and participate in the Green Action Week through the street march penciled for friday04 October 2019 in Zvishavane town

Food for thought.
Food for thought.

F.Y.I

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