03/01/2025
IT Support Officer
Mpongwe, Zambia
ZAMBEEF PRODUCTS PLC
Zambeef Products PLC is the largest integrated cold chain food products and Agribusiness Company in Zambia and one of the largest in the Southern Africa region. It is involved in the primary production, processing, distribution, and retailing of beef, chicken, pork, eggs, dairy, fish, flour, leather, shoes, stock feed, and day-old chicks throughout Zambia and the surrounding region.
Zambeef Products PLC is an equal-opportunity employer. We are looking to recruit enthusiastic candidates for the roles outlined below. Women are therefore encouraged to apply.
IT Support Officer – Zamhatch – Mpongwe (x1)
The Required Skills for the role include:
High problem-solving skills for day to day user calls/faults i.e. printers, scales and computers as the first point of contact for all IT support at the station assigned.
Resolving operational faults such as printer failure, Windows shares, software installations and connectivity issues.
Monitoring system usage and offering support for key software within organization e.g POS, ERP systems.
Installation of hardware equipment and software on request and when need arises.
Designing, installation and configure LAN networks.
Ensuring all software is vulnerability patched and up-to-date.
Periodic user training on new software/hardware use as well as simple tasks to reduce on repetitive calls for support.
Recycling and reusing of old equipment to avoid wastage.
The Required Qualifications are:
A full Grade 12 Certificate
Diploma in Information Technology or related programme (A Degree will be an added advantage)
At least 3 – 5 years’ experience in a similar role
Excellent skills in MS Office suit (Excel, Word, PowerPoint, Outlook)
Understanding of networking and computer hardware architecture.
Member of the Information and Communications Technology Association of Zambia (ICTAZ)
The Required attributes and competencies for this role include:
Good knowledge of Windows Server and Client operating system configurations
Understanding of Active Directory, Domain Name Services, Windows Shares and permissions management.
Excellent network troubleshooting skills with knowledge in Cisco, VLANs, Wireless network setups and point-to-point networks.
Knowledge in configuration and deployment of VoIP systems, systems backup solutions, testing and monitoring
Proven updated knowledge on new software vulnerabilities and software trends.
Good knowledge of computer hardware repair and assembly skill.
Excellent report development skills to produce high level reports for Management.
Ability to manage with high demand work pressure
A quick learner and willing to take on new technologies.
Able to work independently with minimal or no supervision
Excellent organization, attentive to detail and ability to appropriately prioritize competing tasks
Strong interpersonal and critical integrity skills
Interested candidates who meet the criteria above are encouraged to submit their application letters, with detailed Curriculum Vitae, copies of certificates, and contact details of three (3) referees in PDF format as a single document, to:
THE HR OPERATIONS MANAGER
Zambeef Products PLC
P/B 17, Woodlands
Lusaka or
Email: [email protected]
All applicants must verify their local qualifications and/or verify and evaluate their foreign qualifications with The Zambia Qualifications Authority.
The closing date for receipt of applications is 3rd January, 2025. Only shortlisted candidates will be contacted.
To apply for this job email your details to [email protected]
