17/12/2024
Marketing 101: Decoding the Basics for South African Businesses
Marketing, advertising, public relations—these buzzwords get tossed around so often that they’ve almost lost their meaning. Let’s be honest: even some professionals in these fields struggle to define them. But no worries! I’ve got a simple, relatable explanation to help you out.
Picture this: You’re a guy on a date, trying to impress your crush. If you compliment your date by saying how smart, charming, and amazing they are, that’s marketing—you’re saying the right things to the right person. Now, if you go on about how great you are instead, that’s advertising. And if a random stranger pops in to say, “This guy is the best thing since biltong,” that’s public relations.
At its core, marketing is about connecting with people on a personal level, making them feel valued, and offering solutions to their needs. Done right, marketing doesn’t just sell a product or service—it creates an emotional connection between your audience and your brand.
Why Bother With Marketing?
If you’ve ever skimmed a headline like, “Mzansi-Cola launches R2M marketing campaign,” and thought, “Why not just pocket that cash and live the soft life?” you’re not alone. But here’s the thing: marketing isn’t just spending money—it’s making money. Whether you’re a small-town spaza shop or a national franchise, marketing helps you reach your target audience, tell your story, and shape how people see your brand.
Let’s say you’ve designed the ultimate gym wear for South Africans—gear that’s perfect for sweaty summer sessions and chilly winter runs. You’ve spent months perfecting your range, but here’s the catch: if no one knows about it, it might as well not exist. Marketing is how you take that product and show it to the world, turning your passion into profit.
For example, you might partner with local influencers—those fitfluencers and fitness coaches we all follow on Instagram—to wear and promote your brand. Or, you could create bold, eye-catching ads with slogans like, “Gear Up. Show Up. Dominate.” These campaigns build a perception: your brand isn’t just an option—it’s the option.
The Cornerstones of a Killer Marketing Plan
You don’t need a marketing degree to pull off a solid campaign. What you do need is a clear understanding of your brand, your audience, and a healthy dose of creativity. Start by asking yourself these essential questions:
1. Who am I trying to reach?
Who are your ideal customers? Are they young professionals in Cape Town? Soccer moms in Pretoria? Start with your core audience, then branch out.
2. What am I trying to sell them?
Are you promoting a product, service, or idea? What action do you want your audience to take—visit your store, subscribe to your service, or tell their friends?
3. Where can I find them?
Think about where your target audience hangs out, both physically and online. Are they at school sports events, Sunday markets, or scrolling TikTok? Be where they are.
4. When should I reach them?
Timing is everything. If you’re selling sleep aids, advertising during the morning traffic report might not be your best bet. Pick a time when your message will resonate.
5. Why would they care?
What makes your product or service stand out? Why should they choose you over your competition? Get clear on the unique value you bring to the table.
6. How can I stand out?
Look at what your competitors are doing and think bigger, bolder, and better. Whether it’s through humour, storytelling, or exclusivity, find your edge.
Don’t Stress—Strategise
Creating a marketing plan doesn’t have to feel like climbing Table Mountain with no water. Strip your business down to its basics, figure out who you’re trying to reach, and craft a message that speaks to them directly. Keep things authentic, consistent, and uniquely you.
Remember, marketing isn’t about being flashy or over-the-top. It’s about making connections, building trust, and showing your audience that your product or service is something they need in their lives. And who knows? With a little creativity and effort, you might just become the brand everyone’s talking about at the next braai.
Let’s get started—your customers are waiting!