We offer a new and innovative kind of outsourced service with the aim of increasing your market presence and sales reputation.
Valet Media Call Centre assists your sales department with sales research, prospecting, lead response and ultimately sales ops.
WE ARE HIRING!!!!
A call center in Marshall Town is looking for Call Center Agents who will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively keeping customer satisfaction at the core of every decision and behaviour. Do you have these qualities and experience? Please apply now by sending your CV to [email protected]/ Whatsapp # 0659899473
We are looking for a Call Center Agents who will be liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
• Manage large amounts of outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
Requirements
• Previous experience in a customer support role
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with VicDial systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• Proficient in relevant computer application
• Matric
Send you CV to [email protected]/
Whatsapp # 0659899473
A call center in Florida is looking for Call Center Agents who will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively keeping customer satisfaction at the core of every decision and behaviour. Do you have these qualities and experience? Please apply now by sending your CV to [email protected]/ whatsapp on #0834150724.
We are looking for a Call Center Agents who will be liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
• Manage large amounts of outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
Requirements
• Previous experience in a customer support role
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with VicDial systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• Proficient in relevant computer application
• Matric
Send you CV to [email protected]/
Whatsapp # 0725913831
A call center in Randburg is looking for Call Center Agents who will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively keeping customer satisfaction at the core of every decision and behaviour. Do you have these qualities and experience? Please apply now by sending your CV to [email protected]/ whatsapp on #0725913831.
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
• Manage large amounts of outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
Requirements
• Previous experience in a customer support role
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with VicDial systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• Proficient in relevant computer application
• Matric
Send you CV to [email protected]
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
• Manage large amounts of outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
Requirements
• Previous experience in a customer support role
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with VicDial systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• Proficient in relevant computer application
• Matric
Send you CV to [email protected]
A Call Centre based in Randburg is currently scouting for enthusiastic individuals to join their team as Call Centre Warmup Agents (Outbound). Send your detailed CV to [email protected]
A Call Centre based in Randburg is currently scouting for enthusiastic individuals to join their team as Call Centre Warmup Agents (Outbound). Interviews to be held on the 4th of October 2021 between 10:00 and 15:30
REQUIREMENTS:
* Target Achiever (must be able to meet targets)
* Basic computer skills
* Positive team player
* Minimum 6 months Call Centre experience , preferably insurance and lead generation space.
GREAT INCENTIVES INCLUDING :-:
** Weekly and Monthly Bonuses
** Target Driven Basic Salary
Address: 356 Pretoria Avenue, Ferndale, Randburg
As Youth Day comes around, and in the middle of this year’s Youth Month, it is the perfect time to look at the history of this date over the decades. A day that has been molded by its country’s development, Youth Day has held different moods and meanings through the years.
This Youth Month was of no exception to VM family which has very young vibrant so-called ‘born free’ youths, determined to change South Africa to a better place through their enthusiasm in digital marketing.
Youth Day was a turning point in the history of South Africa. June 16, 1976 is the date of the Soweto Uprising. The uprising was a result of students peacefully protesting a law passed by the apartheid government that made Afrikaans the language in which maths and social studies would be taught in schools. This hurt students’ ability to learn and they took to the streets to protest. While on the way to Orlando Stadium, soldiers opened fire on the marching students. The government soldiers committed senseless and unnecessary violence in the name of “maintaining law and order”. The students involved in this tragic incident were acting on what they believed in, and, when the government’s treatment broke all expectations, they paid a price for a bargain they didn’t make. The sacrifice and bloodshed of these students must be remembered for being a turning point in the apartheid struggle, inspiring sanctions from other countries, and increasing the push for true democracy. This is according to, Ryan Thorn, Dylan Baker, author of, ‘History of Youth Day’.
June 16 massacre reminded agents of the day when protesting unarmed students were sprayed with live bullets wearing their proud school uniforms. It was a wonderful atmosphere seeing everyone dressed in their old high school uniforms commemoration the historic day of South African youths.
Enjoy yourself by going through an artistic set of the gallery.
And after long day of dialing, our agents get treats of drinks and braai.
Meet our Warm Up Sales Agents during Saturday crunch.
Meet Our Team
An outbound call centre is a business activity where a collection of call centre agents make outgoing calls to prospective or existing customers. This activity is usually technology enabled – typically using a predictive dialler – so that large numbers of calls can be made per hour.
The most common uses of outbound call centres are:
Proactive customer service (e.g. informing of delays, problems, delivery arrangements, etc.)
Sales calls to new (prospective) customers
Renewals (sales calls to existing customers)
Cross-selling or up-selling sales calls to existing customers
Debt collection
Customer satisfaction surveys
Market research
Appointment booking
Dial automatically, reach more prospects and convert better leads. Valet Media outbound call center is hand crafted for sales teams. We believe simplicity is the key to success. Valet Media a lead generating company designed to make more outbound calls automatically, so your reps have more time to focus on what's important - closing deals.
356 Pretoria Avenue, Ferndale, Randburg
Johannesburg
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 13:00 |
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