Redeem Studio

Redeem Studio ⚡️ UX & UI Design Specialists
💰 We Help you Supercharge your Fintech UX.
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Crypto Currency App 💰Challenge and ApproachWe saw that a lot of Fintech apps can have a confusing and inconvenient user ...
07/12/2022

Crypto Currency App 💰

Challenge and Approach
We saw that a lot of Fintech apps can have a confusing and inconvenient user interface. Today, every platform must be user-friendly if it wants to provide the best possible user experience.
For example, customers will search elsewhere if a website is challenging to use, with intricate pages and visitors having to scroll down to locate what they need.
By making a cryptocurrency solution easy-to-use, companies attract more users and increase retention rates.

For this purpose, it is crucial to develop a convenient information architecture (IA) and an intuitive user interface when creating a crypto app design - to display the right information using information architecture.

User Value
- user-friendly digital products = the best possible user experience.
- customers are given the information that is needed.
- trustworthy digital product

Business Value
- attract more users
- increase retention rates.

Solution
The solution is an interface, which makes everything available from a single location and enables users to view both the order book and market charts necessary to complete a transaction. Furthermore, by making things simpler for the user, the exchange will find it simpler to provide an enhanced customer experience.

Have a similar project in mind?
Visit our website and book a call - www.redeemstudio.com or email us at [email protected]

Fintech Products must have these 4 things! 😱These four elements all contribute to the overall experience of the user and...
04/12/2022

Fintech Products must have these 4 things! 😱

These four elements all contribute to the overall experience of the user and how they feel about your product, whether they’re going to stay with you or not, and whether they trust you. 🤔

If your customers are not happy with your Fintech product, your customer retention, brandability, conversion rates, and more will decrease by large amounts!🤯

So when constructing your Fintech product, partner with a UX Agency to help bring these 4 things to life in your product! It will be so worth it, promise.👏

www.redeemstudio.com
[email protected]

The blockchain market is fundamentally led by individuals who understand its systems and potential well. This often crea...
01/12/2022

The blockchain market is fundamentally led by individuals who understand its systems and potential well. This often creates a barrier of entry for the majority of the public. 🤯

Classic users today who interact with the products of blockchain technology have to struggle through poorly designed user experience, complicated terminology, and knowledge and information that make absolutely no sense to them. 🤔

Blockchain is unfortunately not very usable, hence the need for UX Design. 💪

Get in touch with us if your Blockchain Technology needs some user-experience-fixing🔨.
www.redeemstudio.com
[email protected]

Isn’t it crazy that users spend almost 90% of their time in apps, not browsing the internet 😱?This fact emphasizes how d...
30/11/2022

Isn’t it crazy that users spend almost 90% of their time in apps, not browsing the internet 😱?

This fact emphasizes how drawn people are to apps- especially ones with an excellent UX!
So if you have an app, ask yourself:
Are people drawn to my app?
Is my app it giving the end-user what they need?
Is it easy to use and navigate through?
Does it look amazing?

If you answered yes to all these questions, your app is where it should be😁
If not, let’s get it fixed fam!

Check us out - www.redeemstudio.com
Email us - [email protected]

Fintech Banking App 💰 Challenge & Approach: With a standard banking app, you’re flogged with so many functions and infor...
30/11/2022

Fintech Banking App 💰

Challenge & Approach:
With a standard banking app, you’re flogged with so many functions and information, that it becomes unbearable, and it’s challenging to focus on one thing at a time, such as paying your bills or making simple transactions.

Business Value:
- Customer retention, as customers are drawn to user satisfaction and usability.
- Higher conversion rate.

User Value:
- More organised way of doing banking
- Optimised user experience
- Ease of use

Solution:
We focused on one function and optimised that function, making it easier for people to complete transactions- while having an aesthetically pleasing interface and all necessary information in a cleaned-up way.

#

Who knew that UX was as deep as influencing trust & confidence- especially in Fintech!Sadly, only 32% of users trust Fin...
27/11/2022

Who knew that UX was as deep as influencing trust & confidence- especially in Fintech!

Sadly, only 32% of users trust Fintech providers. This could be from previously getting scammed, lack of transparency, lack of reassurance, dodgy-looking interfaces, a terrible experience, and so much more!

All of these elements can be communicated through your digital product alone and the way it represents your brand. UX Design can structure your digital product in a way that is reassuring, comprehensive, filled with security features, an amazing interface, and clear instructions- oh, and so much more!

We’re here to help.
www.redeemstudio.com
[email protected]

One of the biggest obstacles between online banking & customers is TRUST. ⛰There are many ways Fintechs can try resolve ...
26/11/2022

One of the biggest obstacles between online banking & customers is TRUST. ⛰

There are many ways Fintechs can try resolve to this, but a well-executed user experience is crucial to the solution!
Customers pay attention to how much you care about them, their information, and their expectations. It all determines how they experience your digital product. 📱

How to get a well-executed user experience?
Partner with a UX Designer agency that studies your customers and structures your digital product in a way that aligns with their needs, wants, and expectations. Simple.😅

Take note: A well-executed user experience builds TRUST!🤝

The world is going digital and so is customer experience.This way, we won’t always have the opportunity to engage direct...
24/11/2022

The world is going digital and so is customer experience.

This way, we won’t always have the opportunity to engage directly with customers, that’s why we’ve got to ensure their experience online will be a good one!👌

Fintech is taking over, but finances and confidential information are still daunting to deal with- especially online! Fintechs need to find a way to win over their customers’ trust and loyalty without overwhelming them with too much information and a confusing digital product. Thank goodness for UX Designers 🦸

With good UX Design, users will be able to not only enjoy their experience with your business, but also trust your brand through well-designed and well-explained important features. Without being overwhelmed!😰

Collaboration makes you a better designer.👩‍🎨Design isn’t exactly a step-by-step process where each person does their pa...
23/11/2022

Collaboration makes you a better designer.👩‍🎨

Design isn’t exactly a step-by-step process where each person does their part and calls it a day. We would fail because UX is definitely not a one-man show.
Design is about working through these steps together and working with our roles hand-in-hand. 🤝

At Redeem Studio, we love collabing together, connecting our different perspectives, and bouncing off of each other’s ideas of what makes a product EXCELLENT!🏀
Collaboration makes us better and stronger.💪

Without collaboration, we lose sight of the bigger picture and are limited to only what we can bring to the table🤏, but working alongside a team means more fresh perspectives, ideas, and abilities!🍉

Embrace those differences- it’s worth it! 😁

Fintech KYC Onboarding Process 📱Challenge & Approach:The amount of required information from customers has increased exp...
22/11/2022

Fintech KYC Onboarding Process 📱

Challenge & Approach:
The amount of required information from customers has increased exponentially over the past few years- which results in a cognitive overload in the end-user.
Statistics show that 68% of consumers have abandoned financial services applications due to the longer-than-anticipated length of the application process and the large amount of personal information required.

Business Value:
- More trust from customers
- Completed onboarding process
- Decrease in application abandonment
- Results in customer loyalty

User Value:
- Less cognitive load
- Increases trust
- Improved usability

Solution:
We split the onboarding process into multiple simple steps that are carefully spread out with information requested only when needed (not in advance or at once).
This solution will make the process much more bearable and will decrease the cognitive overload.
We did this by adding clear CTAs and making the interface less overwhelming by requesting only 5 important pieces of information per step.
We’ve learnt that this can build trust and enhance the satisfaction & patience in the overall user experience.

Your website is not trustworthy 🤭Or maybe it is?But your users might not think so. 🤷‍♀️How you display your company’s we...
20/11/2022

Your website is not trustworthy 🤭

Or maybe it is?
But your users might not think so. 🤷‍♀️

How you display your company’s website speaks volumes to the person engaging with it.
The way you present your digital product is the way customers see you as a business, your quality and your CREDIBILITY.💪

Let’s take a practical example. A person wants to take their expensive car to the car wash. But the car wash’s sign is worn out, the driveway is filthy, and the machinery looks like it belongs in the 1800s. 🥴
Maybe the employees wash cars exceptionally well, but the person driving passed this carwash won’t know that! Presentation is key to credibility. 🗝

Give your website a makeover and get your users to trust you!🧹

www.redeemstudio.com
[email protected]

Let’s talk Work Culture! 👏One of the biggest attitudes in our work culture that we try uphold here at Redeem Studio is A...
19/11/2022

Let’s talk Work Culture! 👏

One of the biggest attitudes in our work culture that we try uphold here at Redeem Studio is Appreciation. 🤗

We love celebrating each other’s ideas, successes, and growth. We believe that in a creative work environment, it’s important to acknowledge the uniqueness we each bring to the table and appreciate it. 🥳

Work culture determines the quality of work that comes out of the team, and although we are all bound to fall short sometimes, we help each other up and grow together!
This not only causes the quality of work to be so much better, but it also creates a healthy, safe, and welcoming work environment for the team. ⚡️

A great work culture builds a great team. Great teams build great projects!

Why your customers aren’t coming back! 👎They struggled to navigate through your app or website. It was way too slow.It l...
17/11/2022

Why your customers aren’t coming back! 👎

They struggled to navigate through your app or website.
It was way too slow.
It looked terrible.
There weren’t clear CTAs.
The list goes on.

Any of this ring a bell? Then this is for you.☝️

Your users might have had an unpleasant experience with your product and it perhaps caused more annoyance and distress than it did satisfaction and joy.😭

But don’t be alarmed, there are experts who specialise in fixing this right up.
UX Designers take what they have studied from your users and design your product in a way that aligns with their needs, wants and desires, along with your business goals- which makes the experience a whole lot better. 😅

According to statistics, it’s so worth the investment. We’re just trying to help🤝

www.redeemstudio.com
[email protected]

"How do you get your creativity?" some may ask. 🎨Well as Austin Kleon put it, "Creative people need time to just sit aro...
16/11/2022

"How do you get your creativity?" some may ask. 🎨

Well as Austin Kleon put it, "Creative people need time to just sit around and do nothing." 🦦
This may be in the form of just pausing for a minute, reading a book, going for a walk, or whatever works to get the creative juices flowing. 🏃‍♀️

So this is your midweek reminder to stop, read, take a walk, and continue.📚

That's all. 🙂

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