29/12/2025
🙏 Sincere Apology to Our Valued Clients and Supporters
On 26 December, while preparing for our team in De Aar, our work phone was accidentally dropped, resulting in a damaged screen 📱💥. Although the screen was repaired, it unfortunately became unresponsive to touch, as shown in the attached video.
Due to this unforeseen technical issue, we were temporarily unable to:
- Receive or return calls 📞
- Respond to messages 💬
- Share links with clients whose content was already ready 🔗
We sincerely apologize for any inconvenience or frustration this may have caused, especially to clients who were eagerly awaiting their content. This disruption was not intentional, and we take full responsibility.
✅ We are currently attending to all missed calls and messages and will ensure that every client is assisted as promptly as possible.
Thank you for your patience, understanding, and continued support 🙏
Your trust in OurNews is deeply appreciated.
Kind regards,
L.L. Mothlabane
CEO – OurNews
