The Satellite Shop - DStv Agency & Installer

DStv Agency – available services

DStv subscription payments using a debit or credit card – proof of identity is required when paying by credit card
Product sales (Standard / HD decoder, remote controls, TV links, etc.) – prices may vary at the Agencies
Handling subscriber complaints and queries;
Activating or creating customer accounts and products;
Cancellation or suspending of customer produc

ts and services;
Testing and swapping of products; swap fee will be charged if you do not have DCC. Re-setting and re-authorising error codes on decoders;
Testing devices for potential faults
Change of ownership

The following services are NOT available

Cash payments for DStv subscription
Decoder Care Contract (DCC) activation or cancellation – SMS “DCC” TO 32445 for assistance
DCC premium payments – visit www.dstv.com or call the DCC hotline on 011 289 2397
DCC decoder replacement claims in the case of fire, explosion and theft - call the DCC hotline on 011 289 2397

DStv Accredited Installer

We install and maintain all terrestrial TV and satellite TV systems. We also specialize in communal TV system maintenance and installations. If you want to install additional TV points or upgrade your existing DSTV system to Xtraview or HD-PVR?