Connecting people and families to the right healthcare For more information, visit www.accolade.com.
Accolade is a Personalized Healthcare company that puts humanity back in healthcare for your employees by building relationships that connect them and their families to the right care at the right time. We deliver care that is personalized, guided by intelligent technology and data insights, and value based, to deliver improved clinical outcomes and lower costs. We’ve been recognized as one of the
nation’s 25 most promising companies by Forbes magazine, the fastest-growing private healthcare company by Inc. 500, and a top workplace by multiple publications.
❄️ The holidays are here early! 🎁 Accolade, Ovia Health, Labcorp, Talkspace, and Premise Health had the incredible opportunity to network with local consultants at a Nationals game in DC. Our guests received fun ugly sweater Nationals tank tops, adding a festive touch for the perfect blend of summer fun and professional connections!
Some highlights from the Employee Benefits Planning Association (EBPA) Healthcare Executive Roundtable and Baseball Game event:
💡 Rajeev Singh, CEO at Accolade, was invited to join an incredible panel discussion.
✍️ Valuable insights were shared by panelists on topics such as: personalization and member experience, innovation in care delivery, AI and technology in healthcare, and more.
⚾ Thank you to EBPA for hosting such an impactful event!
Don’t miss this chance to get a head start for an easy, more effective, and more rewarding open enrollment for you and your employees. Discover insights from Accolade's benefits experts, who will share their best practices and tips on how to plan and execute a successful OE. Save yourself a spot: https://accd.co/4dqxLna.
Thank you to AdvaMed for having Accolade at Demonstration Day in Washington, DC! We're thankful to be invited to this event honorarily co-hosted by Senators Martin Heinrich (D-NM) and Mike Rounds (R-SD), co-chairs of the Senate AI Caucus.
Kapil Ashar and Terassa Wren showcased the transformative potential of Artificial Intelligence ( ) in patient care. Discover how Accolade’s AI-backed solutions enhance member service to deliver an unparalleled healthcare experience: https://accd.co/4d0Qhme.
We are Accolade Plymouth Meeting! ❤️
![• Mental illness affects millions of women and does so at greater rates than men [1].• Unique gender-related challenges ...](https://img4.medioq.com/509/115/1003770985091156.jpg)
• Mental illness affects millions of women and does so at greater rates than men [1].
• Unique gender-related challenges such as symptoms related to menstruation and menopause make a "one-size-fits-all" approach less effective in supporting your whole workforce.
• Learn the essential steps employers can take to provide mental health support that adopts a gender-based approach to create an inclusive work environment for their entire workforce: https://accd.co/3WxuBIN.
[1] https://lnkd.in/eJzZWwPy
Manuela Czernatowicz is an inventive User Experience (UX) Designer Manager from Prague, Czech Republic who researches, designs, and analyzes data to improve our digital products. Manuela’s most fulfilling parts of being at Accolade are getting to work with genuine people, connecting with women in our Women Empowering Women Employee Resource Group (WEW ERG), developing software, and making Accolade’s member experience as seamless as possible.
Growing up, you could always find Manuela creating something: painting, assembling glass pieces, and hand-dying fabrics called batik. Her love of creation combined with her study of psychology led her to discovering UX.
In her first internship as a UX Designer, Manuela strengthened her skills in writing, researching, and building mockups, but she emphasizes her most important skill learned was networking, collaborating, and problem-solving with diverse groups of people.
There are so many people Manuela is inspired by to be her best self every day at Accolade. She is grateful for her UX team members who are always willing to help and give a good laugh. “They exemplify how much you can achieve through hard work, but I also call them friends, and amazingly we are all working towards the same goals.”
Manuela also points to the Women Empowering Women ERG, “It takes a village to achieve anything. To be able to find women who are willing to help other women, give support when needed, and have access to amazing mentors within the WEW ERG is something I am proud of.” Manuela shared that much of what contributed to her success is the support of her team, ERG, and mentors throughout her time at Accolade.
Manuela’s advice to other young professionals is: “Do not be afraid to connect with people. Find people who drive you to be your best self and challenge you in the best ways possible.”
Comment below who challenges you to be your best self ⬇️
Kristen Weeks, SVP Strategy, Corporate Development & Partnerships, shared insights from Accolade last month in the session “Optimizing Digital Health Solutions & Navigation” at the 2024 Truist Securities Healthcare Disruptors & Digital Health Summit.
At Accolade, our focus is always on our members. We provide resources and solutions that close gaps in a fragmented healthcare system. We're creating an experience people love because it’s designed with their needs in mind. Here are some of the product and technology updates we’ve been implementing this year to deliver the care our members need and ensure their experiences are simple, convenient, and connected: https://accd.co/3WyLvqj.
🌟 Friday Spotlight: How a leading hospitality company transformed their benefits experience!
With Accolade Plus, a comprehensive, integrated healthcare solution with personalized advocacy, this case study illustrates the profound impact of a tailored health benefits solution on employee satisfation and a company’s bottom line. Learn their strategy: https://accd.co/3SeIo4B.
Some incredible achievements:
•$618,000 saved through early clinical support: Advanced analytics and data-driven outreach led to significant cost savings.
•72% family engagement rate: Surpassing initial goals and showcasing extensive member engagement.
•15% annual virtual primary care utilization: Over half of the users were repeat visitors, reflecting high trust and satisfaction.
Discover how a leading hospitality company significantly increased employee engagement and healthcare benefit utilization through Accolade Plus, achieving remarkable results in cost savings and satisfaction.
Did you know that adults living below the poverty line have 2x risk of diabetes related mortality?
Join us for a 30-minute webinar with our Trusted Partner Virta Health to learn how we’re:
• Expanding access to care.
• Using virtual care to address social determinants of health.
• Building diverse physician-led care teams that reflect the membership.
Save my spot: https://accd.co/3zVPV1A.
Accolade’s physician-led advocacy closes gaps in access with trusted care delivery: through 80% same day visits, by giving members the option to establish care with an Accolade physician, and with 100% of virtual visits performed by board-certified physicians.
That’s why we’re thrilled Accolade and PlushCare were added by Becker's Healthcare to Becker’s Hospital Review in the latest list of telehealth companies to know. Read more: https://accd.co/3W5uVwP.
The desire for expanded telehealth options has surged since the onset of the pandemic.
(OE) can make or break your employee’s health and wallet, and their decisions can have a lasting impact on their well-being, engagement, and satisfaction. However, many employees find OE complex and overwhelming. That’s why we approach OE as is a strategic opportunity for to engage employees. Discover insights and best practices from Accolade’s benefits experts on how to streamline the open enrollment process and empower employees to make informed decisions: https://accd.co/3xX1xAX.
Halley Thaxton (she/her), a Digital First Response Supervisor from Apache Junction, Arizona, ensures her team has the resources they need to succeed. She is also the Treasurer for our Women Empowering Women Employee Resource Group (ERG).
Halley understands the challenges of advocating for one's health. She endured a 12-year journey of endometriosis and adenomyosis. Her struggle began with excruciating menstrual cycles that caused vomiting. Her parents took her to a doctor, and they found a small ovarian cyst. The doctor prescribed birth control, but her symptoms persisted.
After the birth of her first child, Halley returned to the ER due to pain. Doctors initially misdiagnosed her with appendicitis. Post-surgery, the surgeon informed her that her appendix was fine, but her uterus appeared boggy. Her gynecologist dismissed her, suggesting pregnancy as a solution. Furious, Halley never returned.
Fortunately, Halley finally met a doctor who believed her and her symptoms. After years of searching, an ultrasound confirmed she had adenomyosis, where endometrial tissue grows into the muscular wall of the uterus. Surgeons removed endometriosis adhesions and performed a hysterectomy, the standard treatment for adenomyosis. This supportive doctor transformed her life, demonstrating the difference compassion can make.
“In many ways, I became disillusioned with healthcare. I had to fight to make doctors believe in my pain. When I met my last doctor, he immediately believed me. I was so shocked, I cried.”
Today, Halley helps Accolade members prepare for their medical appointments, ensuring they ask the right questions and find new providers if dissatisfied with their care. “I find purpose in ensuring our members know we will believe them and advocate for the care they need.”
Recently, Halley appeared on the Today Show with Dr. Tara Narula and two other women, discussing their healthcare experiences and the importance of self-advocacy: https://accd.co/4eVyv5f.
Our Accoladian community is incredibly proud of Halley for her dedication to women's health. She is truly an inspiration to all of us.
Tag an amazing woman who inspires you ️️⬇️
We’re thrilled to be recognized by Built In as one of "53 Tech Companies With the Best Benefits” by Alyssa Schroer. We think Accolade is a pretty amazing place to work too! ✨ Check out open career opportunities: https://accd.co/3W0EzSM.
Read about it: https://accd.co/4eM77Xl.
These tech companies have some of the best benefits around, offering everything from paid sabbatical to generous parental leave.
Navigating weight loss coverage for your members this year? With 43% of companies likely to offer GLP-1 coverage for weight loss, you’re not alone!
Discover 4 quick GLP-1 insights from Accolade’s survey of HR decision makers: https://accd.co/45GMtEc.
Introducing our incredible interns! The Seattle Accolade office hosted a fun and friendly ice cream social to warmly welcome our newest team members. We're thrilled to have them with us for the summer, working on impactful projects that will help our members lead their healthiest lives.💡
Finding the right care for chronic pain and musculoskeletal ( ) issues is tricky! Physical therapy is often the right path, but can be hard to access, or many face further challenges when surgery is the right option. Join Accolade, Inc. and trusted partners Employer Direct Healthcare and Hinge Health for a webinar on integrating digital PT and surgical COE solutions to simplify the journey by proactively guiding members to the right care, improve outcomes, and ultimately lower costs. Save my spot: https://accd.co/4c6LWgT.
Melani Facundo, a social media manager from San Francisco, CA, connects with our members and community on Facebook. She builds community online, and here at Accolade as a member of our Asian Pacific and Friends Employee Resource Group. Melani is committed to creating an environment for others to learn while integrating Accolade’s core values.
"As a second-generation Asian American, being part of the Asian Pacific and Friends was a way for me to better understand and explore my cultural identity along with those of my peers. Additionally, growing up, I didn’t see much Asian representation in the media and leadership positions so, being part of a group that advocates for and supports that representation inspires my personal growth”.
Melani's curiosity is her driving force. In elementary school, she loved puzzles and finding ways to think creatively, earning her the nickname 'The Detective'. Her curiosity and outlook on life propelled her towards her passions.
Straight out of university, Melani joined The Pill Club, a pioneering women’s health startup specializing in patient support. With a desire to do more for patients and a passion for creativity, Melani was given the opportunity to produce content for the company’s social channels eventually building their online presence to over 100K followers, spearheading brand partnerships.
Melani's curiosity continues to thrive at Accolade. After discovering her passion for creative environments, she completed courses in digital marketing to strengthen her foundations, obtained a certificate in Visual Design from the General Assembly, and took various other classes to bolster her content creation and creative skillsets.
“There is always an opportunity to expand on my curiosities here at Accolade! From working cross-functionally with different teams, to coffee chats and learning from leaders – I know I can explore my interests, learn about others and their work, and know I am supported every step of the way.”
Melani finds fulfillment in her role by trying new ideas and not being afraid to try again. “I look at social media like one blank canvas you can always add to and iterate on. I try to look for those moments where I can display the creative part of my brain so that I can connect with our members in that safe little pocket of the Internet we have created. My advice: Always stay curious and be as empathetic as possible.”
Share something you are passionate about learning below👇
We are Accolade Houston! ❤️
What’s one way Accoladians are celebrating ? With a potluck! Thank you to our Accolade for hosting. From savory to sweet, we shared a feast of flavors with every homemade dish. Here's to our diverse and talented team for sharing their culinary treasures!
May is Women's Health and Mental Health Awareness Month. It's a crucial time to address the unique health challenges women face, especially regarding mental well-being. Read our tips for employers looking to prioritize women’s mental health: https://accd.co/3VhbMJf.
Women face mental health conditions at 2x the rate of men, due in part to gender inequality. This highlights the need for employers to adopt a gender-sensitive mental health approach. Learn how the right support can empower employees and improve business.
Nancy Costlow (she/her) is a senior director of clinical shared services from Scottsdale, AZ who leads our team of nurses, social workers, pharmacists, pharmacy technicians, and other clinicians. 🌵
Nancy is a part of our Women Empowering Women Employee Resource Group and is constantly inspired by the amazing women who work at Accolade.
From a young age, Nancy's father's work in his Chicago pharmacy inspired her. She observed how her father supported people and recognized the impact pharmacists have on others' lives. "Pharmacists play a crucial role in healthcare, often serving as the final point of contact for patients before they commence a new treatment. We are truly on the front lines, which is extremely powerful," Nancy said.
Nancy will never forget her experience working at an overnight pharmacy when a woman came in seeking burn cream. The woman shared with Nancy that the previous night she had accidentally spilled boiling water on her leg while cooking. Upon hearing this, Nancy asked to see the woman’s burn, which she revealed on her leg, immediately noticing it was turning black.
Realizing she might be this woman’s only contact with a healthcare provider, a concerned Nancy urged the woman to go to the emergency room. Although the woman initially brushed Nancy off and started to leave, Nancy noticed she was accompanied by her husband and baby. Nancy pulled the woman’s husband aside and adamantly instructed him to take her to the emergency room immediately. Nancy even offered to watch their baby because she was so determined to ensure the woman received the necessary care. Just a few hours later, he returned in the morning to thank Nancy for saving his wife’s life. The woman had been admitted to a burn unit and was receiving treatment for her severe burn.
This is just one moment of many that comprise the most rewarding aspect of Nancy’s role. Every day, she witnesses the impact she makes, whether financial, emotional, or physical.
“I love being able to use my skills to help others. As a pharmacist, I learned specific medication information and how to use it to assist others. As a leader, I use those experiences to provide my teammates with a unique perspective. Through my leadership and experience, I can impact both the members and teammates I serve.”
Comment below who inspired you to go into your current role ⬇️
We’re thrilled to welcome Noom to our Trusted Partner Ecosystem! The combination of Noom’s proven behavior change program and Accolade’s physician-led primary care provides customers with a comprehensive solution for weight loss and metabolic health. Noom’s clinical obesity management solution, Noom Med, will be powered by Accolade physicians extensively trained in weight loss protocols and advanced primary care. Read more: https://accd.co/4bHv54p.
Cookies in the kitchen? 🏃 We’re on the way! 🍪 Accoladians in the Seattle office enjoyed a sweet afternoon treat for .
“I call diabetes the silent killer,” Marjorie Johnson, United employee.
Marjorie initially reached out to Accolade to help manage her diabetes medication and doctors appointments. That’s when her Care Advocate introduced Marjorie to an Accolade partner that provides life changing type-2 diabetes reversal and weight loss expertise: Virta Health.
Marjorie thought her diabetes diagnosis would control and limit the rest of her life, but with the support of her Accolade Care Team partnered with Virta Health, Marjorie is well on her way to living her healthiest life.
Watch Marjorie’s story in this mini-documentary produced for Accolade Inc. by BBC StoryWorks Commercial productions: https://accd.co/4bh0PwY.
Join us for an exclusive session with Accolade and Carrot! Mary Lasky and Jess Bruns will explore the impact age-inclusive can have on productivity and well-being. Learn how to address at every stage of your employees' lives: https://accd.co/3Uz3Dyd.
Today the team is in Chicago having a wonderful time at Hinge Health Movement 2024! Don't miss your chance to stop by Booth #1 and ask the Accolade team how we're closing the .
We also had the pleasure of hearing Kristen Weeks speak with Jennifer Giles and Carmen F. Coleman in their session about how International Paper transformed with Accolade for better employee care and cost savings!
Last month, the Biden Cancer Moonshot convened a diverse and influential set of employers to discuss how to make cancer screenings more accessible for employees. Check out the enhanced benefits Accolade is committed to offering our employees, aimed at improving cancer outcomes: https://accd.co/3UB3WZu.
“At Accolade, we believe health equity makes a stronger workforce. We were honored to participate in the Biden Cancer Moonshot expert roundtable and share our best practices to make cancer screenings more accessible for working Americans,” said Accolade Chief Health Officer Dr. Shantanu Nundy.
Explore how Accolade supports the Biden Cancer Moonshot to improve healthcare equity. Learn about our efforts to increase cancer screening access for employees and how we contribute to better health benefits.
Discover how DeVry University tackled healthcare spending challenges with Accolade, achieving a 3:1 ROI. DeVry University is enhancing employee satisfaction and expanding benefits to include mental health support. Learn more about their approach to healthcare management as a strategic asset: https://accd.co/3y3uDhF.
Accolade is here to build a seamless and personal healthcare journey for you with support from the best doctors and nurses, advanced technology connecting your data in one place, and a trusted advocate to guide you along the way.
Learn more about Physician-led Advocacy: https://accd.co/4a9nJ8K.
1201 3rd Avenue, 1700
Seattle, WA
98101
Be the first to know and let us send you an email when Accolade posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.
❄️ The holidays are here early! 🎁 Accolade, Ovia Health, Labcorp, Talkspace, and Premise Health had the incredible opportunity to network with local consultants at a Nationals game in DC. Our guests received fun ugly sweater Nationals tank tops, adding a festive touch for the perfect blend of summer fun and professional connections!
Don’t miss this chance to get a head start for an easy, more effective, and more rewarding open enrollment for you and your employees. Discover insights from Accolade's benefits experts, who will share their best practices and tips on how to plan and execute a successful OE. Save yourself a spot: https://accd.co/4dqxLna.
We are Accolade Plymouth Meeting! ❤️ #AccoladeStrongerTogether #MemberAdvocacy #EmployeeBenefits
We are Accolade Houston! ❤️ #AccoladeStrongerTogether #MemberAdvocacy #EmployeeBenefits
What’s one way Accoladians are celebrating #AAPIHeritageMonth? With a potluck! Thank you to our Accolade #AsianPacificandFriendsERG for hosting. From savory to sweet, we shared a feast of flavors with every homemade dish. Here's to our diverse and talented team for sharing their culinary treasures! #AccoladeStrongerTogether #WeAreAccolade
Cookies in the kitchen? 🏃 We’re on the way! 🍪 Accoladians in the Seattle office enjoyed a sweet afternoon treat for #nationalchocolatechipcookieday.
Accolade is here to build a seamless and personal healthcare journey for you with support from the best doctors and nurses, advanced technology connecting your data in one place, and a trusted advocate to guide you along the way. Learn more about Physician-led Advocacy: https://accd.co/4a9nJ8K. #employeebenefits #healthcarebenefits #PhysicianGap
We are Accolade! ❤️ https://accd.co/3Td2gGy #MemberAdvocacy #HealthcareTechnology #ClosingHealthGaps
Happy Pi Day! The Accolade Seattle office hosted an epic competition amongst talented bakers crafting delicious pies. Which pie would you try first? 🥧
We're excited to announce that we're looking for Healthcare Customer Support Representatives in El Paso, Texas! If you have more than 3 years of experience in customer service, preferably in healthcare, we encourage you to apply for our Care Advocate roles. Follow the link to learn more and submit your application. You’ll be the key to delivering a personalized healthcare experience to our customers. Let's work together to make a difference in the lives of those we serve. Apply here: https://accd.co/49SEaFR.
Getting discharged doesn't always leave patients with a sense of relief. Instead, it can present a new set of challenges, such as adapting to new routines and medications. Without the right support, many people find themselves back in the hospital due to infection, stress-related incidents, or adverse drug events. To give people the help they need, Accolade’s intelligent technology empowers our team to proactively support members after they leave the hospital. When a member was discharged after her hospitalization for a gastrointestinal bleed, our internal system went to work. It notified one of our nurses, who reached out to the member about her hospitalization, discharge, and ongoing symptoms. We listened to her concerns, helped her get in to see her primary care provider, and offered post-visit guidance. When her symptoms persisted, we helped her schedule a re-evaluation, connect with a pulmonologist, and find answers to her questions. We also worked with her to obtain a portable oxygen device and request work accommodations, so she could get back to working and living. “Having a conversation with us and helping us help you with your provider is the best way to get the care that you know you deserve,” said Accolade solutions consultant, LaNara Scruggs. www.accolade.com
Drumroll please! We’re excited to share that we’ll be hosting 2 exciting webinars this month with two partners from our Trusted Partner Ecosystem (TPE). On 1/9 join us with FOLX Health to learn more about driving better health outcomes for the LGBTQIA+ community. Save your spot now: https://accd.co/4avcyrv. Then on 1/24, we’re joined by Sword Health to share how we're creating a truly personalized healthcare experience for those suffering from musculoskeletal (MSK) pain. Register now: https://accd.co/3ROKE2A.
The cocoa cart in the Accolade Seattle office made the rounds spreading cheer and chocolatey goodness. 🍫
Discharge from a hospital stay is a critical point in healthcare that Accolade routinely helps members navigate. From scheduling follow-up appointments to starting new medications to finding durable equipment, there are many elements of the hand-off from the hospital care team that can prove confusing or daunting for patients. Language barriers can further complicate post-discharge recovery, widening gaps in recovery care that lead to preventable hospital readmissions. Accolade addresses these challenges by offering bilingual support to our members and their families, ensuring nothing gets lost in translation. Just ask our nurse, Sara Ludwig, who has firsthand experience of how our bilingual support can make all the difference. "The joy and purpose of my job come from ensuring people get what they need," says Sara. And that's exactly what Accolade is all about – ensuring our members get the care and support they deserve. www.accolade.com
Inadequate prenatal care significantly raises the risk of maternal mortality, neonatal death, low-birth weight, and health complications. Accolade is committed to providing quality physicians and ensuring healthy outcomes. That’s why, when a member who was due in 10 weeks—and hadn’t seen her physician in three months—reached out to us, we leapt into action. We helped her schedule a next-day OB appointment and eventually switch to midwifery care. With trust built, the member reached out again when she tested positive for COVID and had to be admitted to the hospital. Our team was able to offer guidance as the member coped with her emergency c-section, COVID recovery, baby’s NICU stay, and postpartum care. “This is what we do here; facilitating an open and caring environment for the members to be empowered to take charge of their own healthcare,” said Tara Bogan, Accolade registered nurse. www.accolade.com
Nearly 25% of people taking prescription drugs have difficulty with the cost of their medication. Being unable to afford prescriptions can affect adherence and overall health. So, when a 49-year-old member who’d been diagnosed with Multiple sclerosis (MS) had her treatment claims denied, the Accolade team went to work for her. Ten months into treatment, despite prior approval, the member couldn’t get her long-term medication authorized. Our specialized claims and benefit team contacted the health plan to find the problem. This led to an appeal, which helped the member get the care she needed and saved her tens of thousands of dollars. “By simply making that first phone call, this member was able to impact all of her future healthcare needs,” said Cathy Shorn, Accolade steward. www.accolade.com
Our hearts are full of thanks for: 💛 Each other 🧡 Healthy and happy families ❤️ YOU! Happy Thanksgiving from all of us at Accolade.
It's chili time in the Accolade kitchen for a friendly (but competitive!) cook-off between coworkers. The Seattle office arrived ravenous, departed delightfully satisfied, and our victorious chefs carried home handmade prizes.
Join our team in El Paso, Texas! We are a team of people who want to make a difference. We’re reinventing healthcare fearlessly, relentlessly and finding strength together in the differences that power us. We bring the data, tell the truth, trust each other, and care deeply about the human beings we work with and serve. Working here is more than a job. It’s a life saving mission. Does this sound like you? Explore Careers at Accolade: https://lnkd.in/geZ9spVQ.
Today is International Stress Awareness Day so we’re extending an invitation to pause for one minute to practice caring for your mind. When stress levels rise, escape to serenity. We’ll use guided imagery meditation to reach a happy place. Revisit it when you’re stressed or overwhelmed.
