CX measurements

05/17/2025

A guy I know said, "Most people can't be politicians." His following logic blew me away, and for those able to catch it, it provided 1 of the most profound realizations for me in years = 99% of people are scared of criticism.

Specifically, every business owner I know is looking for ways to make more money by competing less with their competition.

Take my second observation and apply it to the 1st = having the guts alone is a key differentiator; most will willingly (choose to) never cross.

This is a big deal. Stop and take a moment and contemplate what that means. It means for no reason other than "just because" there is a default gold mine of opportunity in a willingness to do what others are scared to do = counterintuitively low bar for future success.

Public speaking = the greatest opportunity any human has to surpass all other humans.

As far as I can tell, this has been true for all of human history and will likely be forever true in the human future.

Take a moment, what does this natural, default, 99% of the population struggle with mean? It means we all have an easy-to-open door to the 1%.

Easy = it's openable.

This open part is key. Most doors are not easy to open. This one is. People making fun of me sucks. Poking holes in my ideas is an energy drain. Stepping outside my comfort zone and exposing myself to the constant fails feels horrible = I do it anyway.

For no other reason than a willingness to put yourself out in public view, success is an opportunity lying at everyone's feet. Picking it up involves nothing more than a phone, something to say, and the guts to say it.

05/09/2025

What's more important, internal variables or external variables? Calling this a trick question is fair, and picking 1 over the other would be challenging to quantify = worth the time to think about.

Example: great person in a horrible situation, or horrible person in a great situation? It's interesting to consider which is most impactful, figuring. this thought speaks to nearly every positive affirmation I can think of.

Saying we, ourselves, are the only thing we have control over could be an ironic measurement bias, ironically prioritizing the easy-to-consider external thoughts of internal perception.

Paradox? Uncontrolled external variables, like an IED exploding on the road, cause uncontrolled internal variables.

Prioritizing the ease of access, "it's in your mind," is misleading and counts as an external measurement bias of internal access = just because it's your mind, doesn't mean you can access it.

Could external trauma still function as external trauma in internal thought? As in, bypassing the measurement bias of measurability, does being internal mean it's controllable?

1st assumption is "yes" but 2nd thoughts question if this is a measurement bias, now knowing, most of all, human perceptions are founded on measurement bias = assume all assumptions are skewed toward the easy conclusion, not the correct conclusion.

04/29/2025

What's normal? This question is leaps and bounds more important and impactful than 99% of the people I speak with understand. 99% of people believe they know. So much so, it's rare to hear anyone questioning it. Kicker: Your normal is not normal compared to others' normal = normal is not normal.

Deep thought: without a definite measure of wrong, we can't identify a right or without an example of normal, we can't measure what's not normal.

The mind-blowing part is this: Your preconceived measure of normal is not normal. It's a measure of all your previous experiences averaged on a mean and that mean is only a mean (average) within your data set, and every human being on Planet Earth is working with a different life experience data set.

This is impossible not to be true = there isn't a normal as we perceive normal = there is not a weird as we perceive weird = there is not a rock-solid foundation to measure all other human perceptions from.

Perception is the sum of all personal cognitive biases = normal is only normal to 1 person and the definition is only defined from 1 perspective = normal is not normal.

02/17/2025

Occam's Flaws) simple conclusions are dependent on easy-to-see info = we're never able to see all the info = Is simple correct? Or better said, is simple correct correct? As in, answers can be both simple and correct if you leave out all the complex and channeling variables.

No equation ever used in all of physics, in all of history, included an accurate measure for things we don't know. Kicker: we know that we don't know (it all) = what do we actually accurately know?

Spoiler: I'm tip-toeing around a deep rabbit hole. This rabbit hole (42) is a personal journey my readers will need to take on their own if they want to go.

Starting point: Every year we learn stuff we didn't know the year before. What conclusions of today are accurate tomorrow and then work backward from that future state, back to the present state = why are so many people confident?

Science today and all of human history yesterday suggest they shouldn't be.

10/27/2024

Donald J. Trump is doing speaking tours = I invited him on. I connected with a fair amount of his personal team on LinkedIn back in 2016 leveraging his and Congressman Tom Emmer's Pro veteran stance to help push Congress into renewing our Veteran Health Information Exchange (It worked!!). We sent a direct invite to Donald's director of social media strategy yesterday. Will be a great conversation!

10/25/2024

Andrew (left of Jr) is coming on my show Easy to read Deep Thoughts in 19mins to discuss "The Current State of the Job Market."

https://www.linkedin.com/events/easytoreaddeepthoughtslive-curr7251613599968722947/theater/

10/25/2024

Job Seekers and people who like great conversation! Andrew RedBalloon Work and I are discussing the current state of the job market in 1 hour and 22 mins (11am CST) on LinkedIn!

Easy to Read Deep Thoughts Newsletter – “Current State of the Job Market” 🚀 This week’s newsletter dives headfirst into one of the most critical topics of today: What’s the current state of the American job market? In an evolving labor landscape, old information and outdated assumptions...

10/22/2024

Attention Deep Thinkers! Andrew Crapuchettes of RedBalloon is coming on Easy to read Deep Thoughts as a guest this week. Andrew Crapuchettes was the 1st CEO to give my auto DISC typing algorithm a chance = RedBalloon Work was the first company I presented a demo to.

https://www.linkedin.com/events/easytoreaddeepthoughtslive-curr7251613599968722947/theater/

10/21/2024

Dan was an early supporter of my newsletter 'Easy to read Deep Thoughts' As I write this, an Apollo 11 souvenir (when I presented to Congress on Capital Hill in D.C.) from the National Air and Space Museum, Smithsonian Institution sits below my computer monitor with the bold, fully capitalized words, "FAILURE IS NOT AN OPTION."

10/15/2024

My GovCon mentor Randy Wimmer is launching his next Government Contracting cohort in a couple weeks (the same process I started 3 years ago). The vast majority of my current ' #1 in the country' success correlates back to my decision to join Randy's group.

Learn how to win government contracts from the US Federal Government by capitalizing on $Billions in procurements earmarked as Small Business Set Asides.

10/15/2024

LinkedIn influencer ✅= LinkedIn automatically describes me as an Influencer when I comment on posts ( including my own :).