CX measurements

02/17/2025

Occam's Flaws) simple conclusions are dependent on easy-to-see info = we're never able to see all the info = Is simple correct? Or better said, is simple correct correct? As in, answers can be both simple and correct if you leave out all the complex and channeling variables.

No equation ever used in all of physics, in all of history, included an accurate measure for things we don't know. Kicker: we know that we don't know (it all) = what do we actually accurately know?

Spoiler: I'm tip-toeing around a deep rabbit hole. This rabbit hole (42) is a personal journey my readers will need to take on their own if they want to go.

Starting point: Every year we learn stuff we didn't know the year before. What conclusions of today are accurate tomorrow and then work backward from that future state, back to the present state = why are so many people confident?

Science today and all of human history yesterday suggest they shouldn't be.

10/27/2024

Donald J. Trump is doing speaking tours = I invited him on. I connected with a fair amount of his personal team on LinkedIn back in 2016 leveraging his and Congressman Tom Emmer's Pro veteran stance to help push Congress into renewing our Veteran Health Information Exchange (It worked!!). We sent a direct invite to Donald's director of social media strategy yesterday. Will be a great conversation!

10/25/2024

Andrew (left of Jr) is coming on my show Easy to read Deep Thoughts in 19mins to discuss "The Current State of the Job Market."

https://www.linkedin.com/events/easytoreaddeepthoughtslive-curr7251613599968722947/theater/

10/25/2024

Job Seekers and people who like great conversation! Andrew RedBalloon Work and I are discussing the current state of the job market in 1 hour and 22 mins (11am CST) on LinkedIn!

Easy to Read Deep Thoughts Newsletter – “Current State of the Job Market” 🚀 This week’s newsletter dives headfirst into one of the most critical topics of today: What’s the current state of the American job market? In an evolving labor landscape, old information and outdated assumptions...

10/22/2024

Attention Deep Thinkers! Andrew Crapuchettes of RedBalloon is coming on Easy to read Deep Thoughts as a guest this week. Andrew Crapuchettes was the 1st CEO to give my auto DISC typing algorithm a chance = RedBalloon Work was the first company I presented a demo to.

https://www.linkedin.com/events/easytoreaddeepthoughtslive-curr7251613599968722947/theater/

10/21/2024

Dan was an early supporter of my newsletter 'Easy to read Deep Thoughts' As I write this, an Apollo 11 souvenir (when I presented to Congress on Capital Hill in D.C.) from the National Air and Space Museum, Smithsonian Institution sits below my computer monitor with the bold, fully capitalized words, "FAILURE IS NOT AN OPTION."

10/15/2024

My GovCon mentor Randy Wimmer is launching his next Government Contracting cohort in a couple weeks (the same process I started 3 years ago). The vast majority of my current ' #1 in the country' success correlates back to my decision to join Randy's group.

Learn how to win government contracts from the US Federal Government by capitalizing on $Billions in procurements earmarked as Small Business Set Asides.

10/15/2024

LinkedIn influencer ✅= LinkedIn automatically describes me as an Influencer when I comment on posts ( including my own :).

10/14/2024

Happy to share I joined the 'Government Contracting Academy' as a Board Member this morning. Randy and I spoke every week for the last 3 years. The amount I learned from him is unquantifiable.

Randal (Randy) Wimmer--coaching entrepreneurs how to win Federal Government set aside contracts, earmarked for new and small businesses.

09/30/2024

LinkedIn Social Selling Score = 1%🏆. My main audience demographics are senior leaders working for the largest companies (10k+ employees) around Washington D.C.

09/25/2024

Ryan Reynolds and I have the same account level on LinkedIn = Ha!

09/13/2024

Digital Marketing insight = volume matters. I'm a boxing coach and I coached the last 20 years. Digital Marketing is similar to boxing and the similarities between boxing success and marketing success are worth noting below.

1) Getting punched is normal, it's going to happen, spend as little time as possible thinking about it. This is a key point and aligns with Public speaking fears. It's scary to take the leap and put yourself out there = do it anyway.

2) The biggest hurdle to face is myself. Creating a ton of great content is hard and takes a ton of time. Similar to outreach, the more automated content creation is, the less value it is likely to provide. The opportunity for innovation is between high volume and low quality = fast iteration. Keep swinging long enough and you'll win.

3) "Everyone has a plan until they get punched" is as true in digital marketing as it is in boxing. Good plans don't survive the first punch. Reality: planning is for the planner, not creating a plan. The "act of" is the only significant variable. Reality: follow your audience. Lead with the audience over business strategy. Good demand trumps good planning.

08/21/2024

My "Easy to read Deep Thoughts" LinkedIn newsletter crossed 2,139 subscribers today.

The latest edition (being a bad guy):

This post and its title speak to leadership and the perception of leadership. Example: What if you're a 10-year-old kid and you need to go to school but don't want to go to school? Most would agree giving a kid what they want only because they want it is bad.

08/13/2024

We're killing it on the social media front = this is only the beginning.

07/31/2024

How do I know if I'm right? What I'm right or wrong about is less important than the process I use to determine the appropriate right or wrong conclusion. Example: work backward. Start at the conclusion of 'right' and work backward toward the question of "Am I right?"

Studdle, hard to see, most will never catch variations in how the question is formed and the context it's formed in trickles through all equations and adds a quantifiable significance to the 'right' conclusion = the beginning impacts the end.

This as a natural process of human perception is interesting to consider.

Dissecting the fundamental questions to fully understand the intended answer is not the path of least resistance = the path the fewest amount of people will take = If the question sounds fancy, people naturally assume the following fancy-sounding answer is correct.

My personal thought process and the journey I took to my current perspective is too detailed to share effectively and I'm learning the "personal" part is required, not optional = I could share and it would have no effect. Understanding is bi-directional and chronologically dependent. The recipient needs to be in the right time and right perspective. No way to force it.

Quick conclusion: Right and wrong is arbitrary. It's a fuzzy mush of cherry-picked variables with unquantifiable levels of significance and this significance is dependent on understanding and the understanding is dependent on time = ?

This mush of significance is the origin of our American legal system and the thought journey our American founders traveled. Reality is a mush and a mush adds no value = the Constitution. The Constitution provides our legal system with a firm ground to measure all measures of right and wrong from.

07/25/2024

Win! LinkedIn featured my article in the national news feed🏆

07/23/2024

Washington D.C. last year. I'm the guy in red. Saw this pic on the NSBA website a minute ago. Capital security and the Congressmen they were protecting couldn't have been better = had a blast everywhere we went.

https://www.nsba.biz/post/news-washington-presentation-2023-highlights