06/26/2024
First, Facebook was good to you: It showed you the things the people you loved and cared about had to say. This created a kind of mutual hostage-taking: Once a critical mass of people you cared about were on Facebook, it became effectively impossible to leave, because you'd have to convince all of them to leave too, and agree on where to go...
Then, it started to cram your feed full of posts from accounts you didn't follow. At first, it was media companies, whom Facebook preferentially crammed down its users' throats so that they would click on articles and send traffic to newspapers, magazines, and blogs. Then, once those publications were dependent on Facebook for their traffic, it dialed down their traffic. First, it choked off traffic to publications that used Facebook to run excerpts with links to their own sites, as a way of driving publications into supplying full-text feeds inside Facebook's walled garden.
This made publications truly dependent on Facebook—their readers no longer visited the publications' websites, they just tuned into them on Facebook. The publications were hostage to those readers, who were hostage to each other. Facebook stopped showing readers the articles publications ran, tuning The Algorithm to suppress posts from publications unless they paid to "boost" their articles to the readers who had explicitly subscribed to them and asked Facebook to put them in their feeds.
Now, Facebook started to cram more ads into the feed, mixing payola from people you wanted to hear from with payola from strangers who wanted to commandeer your eyeballs. It gave those advertisers a great deal, charging a pittance to target their ads based on the dossiers of non-consensually harvested personal data they'd stolen from you.
Sellers became dependent on Facebook, too, unable to carry on business without access to those targeted pitches. That was Facebook's cue to jack up ad prices, stop worrying so much about ad fraud, and to collude with Google to rig the ad market through an illegal program called Jedi Blue.
Today, Facebook is terminally ensh*ttified, a terrible place to be whether you're a user, a media company, or an advertiser. It's a company that deliberately demolished a huge fraction of the publishers it relied on, defrauding them into a "pivot to video" based on false claims of the popularity of video among Facebook users. Companies threw billions into the pivot, but the viewers never materialized, and media outlets folded in droves.
Or how, exactly, platforms die.
