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Total Retail

The retail executive’s source for content and community. Join our newsletter using the link below!🛍️
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11/14/2024

🎧 New Podcast Alert! Episode 467 of Total Retail Talks is here!

Join Editor-in-Chief Joe Keenan as he chats with Macy's leaders Emily Erusha-Hilleque, senior vice president of private brand, and Sam Archibald, general merchandise manager of apparel at Macy's, about exciting changes in the world of menswear at Macy's. Discover their insights on the launch of new menswear collections, including the Mode of One label, and how customer feedback is driving innovation. Stay tuned to see how Macy's is keeping pace in the fast-evolving fashion retail scene.

🎙 Listen now ➡️ https://bit.ly/40JgxhL

📲 Never miss an episode ➡️ https://bit.ly/490j0W4

11/13/2024

Just released: the 2024 Retail Technology Report! 🚨 In today’s retail landscape, technology isn’t optional – it’s essential.

Explore how leading retailers are harnessing tech to optimize operations, enhance experiences, and drive growth in Total Retail’s newest report.

Here’s a glimpse of the findings:
📈 Retailers are set to increase tech investments by 6-10% over the next year
🤖 Generative AI is expected to significantly impact the industry
🛍️ Order management systems and customer data platforms are key for seamless shopping
🔍 AR adoption is growing, with 1/3 of retailers on board
🚫 Concerns over theft are slowing down automated self-checkout implementation

Get ready to future-proof your business. Download the report today! ➡️ https://bit.ly/3BqYdiZ

11/12/2024

"Building for what the customer wants and accomplishing their goal never goes out of style," - Sneha Narahalli 🌟

In this exclusive Total Retail Tech interview, Sneha Narahalli, VP & Head of Product at Sephora, dives into the biggest shifts in online shopping: omnichannel journeys, real-time experiences, and values-driven choices. Hear how she’s building adaptable tech for evolving trends and her thoughts on impactful tech leadership. Don’t miss the full interview! 🔗

Watch here ➡️ https://bit.ly/3UOwkbp

11/08/2024

As retail faces rising fraud and theft, leaders across the industry are stepping up to tackle these complex challenges. At , a powerful panel of experts shared how their companies are innovating to protect merchandise and customer data without compromising the customer experience. 💼

In this video, hear from Sree Sreedhararaj, Chief Technology Officer at IPSY, Karen Beebe, Chief Technology Officer at Bealls, Inc., and Adam Gunnett, Director, IT and Business Intelligence, Busy Beaver Building Centers, Inc., as they discuss balancing security measures with seamless shopping. The panel was moderated by Sucharita Kodali, Vice President, Principal Analyst, Forrester. Watch now for actionable insights from those on the front lines of retail tech innovation!

Tune in here: https://bit.ly/3UFZoBM

Subscribe for more insights: https://bit.ly/490j0W4

11/07/2024

How does Domino's Pizza stay on top in a fast-paced digital world? 🌐 Christopher Thomas-Moore (CTM), SVP and Chief Digital Officer, shared the game-changing strategies behind the brand’s transformation at Total Retail Tech.

From data-driven decisions to an unwavering focus on customer experience, CTM dives into the digital moves that keep Domino’s ahead of the curve.

🎬 Watch the clip here: https://bit.ly/4fc0cGM
✨ Subscribe for more insights: https://bit.ly/490j0W4

11/06/2024

AI and retail media are transforming retail in big ways—and they’re here to stay! 🚀

In this exclusive interview from , Sucharita Kodali, Vice President and Principal Analyst at Forrester, dives into why brands are investing heavily in these areas. From AI-driven innovations shaping customer experiences to strategic spending on retail media partnerships, Kodali’s insights are invaluable for any retail executive navigating today’s landscape.

Curious about her holiday forecast and top priorities for retail leaders? Don’t miss the full interview! 🎥

Watch here: https://bit.ly/4hAunJs

Subscribe: https://bit.ly/490j0W4

10/31/2024

🌐 In a world of constant tech evolution, leaders like Karen Beebe, CTO of Bealls Inc., know that staying ahead is a team effort. 🤝

Hear how Karen leverages a network of peers and vendor partners to adapt, innovate, and lead the legacy family-owned company into a tech-forward future. Catch her full interview to learn more about Bealls’ history, culture, and commitment to modernization.

Watch now 🔗 https://bit.ly/3YG79Ku

Subscribe for more retail insights 👉 https://bit.ly/490j0W4

10/30/2024

The holiday season is almost here, and brands everywhere are gearing up for an unusual set of challenges. 🎁

For those without the sway of retail giants, a smooth peak season means making the right moves now. From inventory planning to logistics synchronization, there’s still time to optimize and enhance profitability! 💼

Don’t miss Joe Barth, Chief Logistics Officer at Cart.com as he shares actionable insights for brands to master their holiday operations.

Read the full Total Retail article below 📖
https://bit.ly/40oRIHW

Subscribe for more retail insights 🔔
https://bit.ly/490j0W4

10/28/2024

🎧 New episode alert! In episode 467 of Total Retail Talks, Editor-in-Chief Joe Keenan sits down with Frank Crowson, SVP and CMO, and Jim Nelson, Fractional Executive Creative Director, of Northern Tool + Equipment!

Discover how this family-owned brand has become a powerhouse supplier of quality tools over its 40-year journey. Crowson and Nelson dive into their careers, share Northern Tool + Equipment’s unique marketing strategy, and even give a sneak peek of their latest radio campaign!

🔗 Listen now to gain exclusive insights: https://bit.ly/3BYMxUV

🔔 Never miss an episode: https://bit.ly/490j0W4

10/23/2024

: The 2024 Retail Technology Report is now available! 🚨 In today’s retail world, technology isn’t just a tool – it’s a necessity.

Total Retail’s latest report explores how leading retailers are leveraging technology to streamline operations, elevate customer and employee experiences, and drive growth.

Here’s a glimpse of the findings:
📈 Retailers are set to increase tech investments by 6-10% over the next year
🤖 Generative AI is expected to significantly impact the industry
🛍️ Order management systems and customer data platforms are key for seamless shopping
🔍 AR adoption is growing, with 1/3 of retailers on board
🚫 Concerns over theft are slowing down automated self-checkout implementation

Get ready to future-proof your business. Download the report today! ➡️ https://bit.ly/3BqYdiZ

10/22/2024

🚀 The role of a retail marketer has evolved dramatically, driven by shifting consumer behavior and advancing technology! 🎯

In this insightful video, Linh Calhoun, CMO of Replacements, Ltd., shares how these changes have shaped marketing strategies, and offers invaluable advice for rising marketing leaders. Plus, learn all about their latest campaign, celebrating the generational relevance of their products and how they empower customers to honor traditions while creating new ones. 💫

Tune in to the full interview for more! 🎥👇

Watch here: https://bit.ly/3NtXvV1

Subscribe for more retail insights: https://bit.ly/490j0W4

10/18/2024

Holiday cheer is in the air for retailers! 🎉 Despite concerns over economic downturns, the forecast is looking bright! 💡

The National Retail Federation predicts a holiday season spending boost of 2.5%-3.5%, with consumers expected to spend between $979.5 billion and $989 billion this November and December. Want to dive deeper? Don’t miss Marie Albiges’ detailed breakdown in Total Retail. Read the full article below!

👉 More info: https://bit.ly/4dUTYtk

🛍️ Stay ahead of retail trends: https://bit.ly/490j0W4

10/17/2024

Curious how retail marketing has evolved? In this insightful interview from Total Retail Tech, Alexandra Mason, VP of Portfolio Marketing at Ames Watson, shares her journey and how technology continues to shape marketing strategies in retail.

From emerging platforms to the enduring power of traditional tactics, Mason offers a fresh perspective on today’s dynamic landscape. Plus, she provides valuable advice for aspiring marketing leaders and reveals why she's passionate about the retail industry. Don't miss out on her expert insights—watch the full video now!

🎥 Watch here: https://bit.ly/3BQQo6w

🔔 Subscribe for more retail insights: https://bit.ly/490j0W4

10/15/2024

Get inspired by Jane Park, CEO and founder of Tokki, as she shares her incredible career journey from Starbucks executive to serial entrepreneur. 🚀

At last month’s Total Retail Tech event, Jane spoke about the impact of technology on her ventures, creating digital and in-person experiences, and navigating retail strategies in a direct-to-consumer world. In this video clip, she reveals her top tips for entrepreneurial success — including the importance of setting and chasing "failure goals." 💡

Check it out now and learn from a leader shaping the future of retail tech!
https://bit.ly/3YAaKtH

Don't miss out – subscribe for more insights!
https://bit.ly/490j0W4

10/10/2024

🎧 In episode 466 of Total Retail Talks, Editor-in-Chief Joe Keenan chats with Kelly Cook, President of Brand, Technology, and Finance at David's Bridal. 👰

Kelly shares her unique role leading marketing, finance, and tech teams, and discusses the changing customer behaviors she’s seeing at David's Bridal. Plus, learn how the brand is expanding beyond bridal and leveraging social media for its "anywhere commerce" strategy. Tune in for insights on innovation and customer connection! Listen to the full episode below. 🔗

📱 Listen while you work: https://bit.ly/3zXUpoX

🎧 Don’t forget to subscribe so you never miss an episode: https://bit.ly/490j0W4

10/09/2024

🚨 : The 2024 Retail Technology Report is here! 🚨Explore key market trends, buying behaviors, and future opportunities in this comprehensive annual report. 💡📊

Whether you're looking to stay ahead of evolving consumer behavior or streamline operations with the latest tech, this report has you covered. Check out Joe Keenan's editor’s note for a deeper dive into what's inside: https://bit.ly/3YbwLic

Don't miss out—download the report today to help your organization thrive: https://bit.ly/47MCJJi

10/08/2024

Casper was facing sleepless nights over its challenging commerce platform migration. After a lengthy project timeline, they’re now live on Salesforce Commerce Cloud, with a clear goal: improve checkout conversion! 🛒✨

According to CEO Joe Megibow, Casper focused on maintaining control of the checkout process while reducing steps and adding new features to create a seamless experience for customers.

Want to learn how Casper boosted its conversion rate? Read the full story from Joe Keenan: https://bit.ly/3XL9Qc1

Don't miss out – subscribe for more insights: https://bit.ly/490j0W4

10/03/2024

Get ready for spooky season in the most convenient way yet! 🎃 Uber has teamed up with Spirit Halloween to deliver all your favorite costumes and decorations right to your door—now through Halloween! 👻

Check out the Total Retail article for more information: https://bit.ly/3ZIOmiF

Subscribe for more retail news like this: https://bit.ly/490j0W4

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Videos

🎧 New Podcast Alert! Episode 467 of Total Retail Talks is here! Join Editor-in-Chief Joe Keenan as he chats with Macy's leaders Emily Erusha-Hilleque, senior vice president of private brand, and Sam Archibald, general merchandise manager of apparel at Macy's, about exciting changes in the world of menswear at Macy's. Discover their insights on the launch of new menswear collections, including the Mode of One label, and how customer feedback is driving innovation. Stay tuned to see how Macy's is keeping pace in the fast-evolving fashion retail scene. 🎙 Listen now ➡️ https://bit.ly/40JgxhL 📲 Never miss an episode ➡️ https://bit.ly/490j0W4 #MyTotalRetail #TotalRetail #TR #Macys #Menswear #Retailers

"Building for what the customer wants and accomplishing their goal never goes out of style," - Sneha Narahalli 🌟 In this exclusive Total Retail Tech interview, Sneha Narahalli, VP & Head of Product at Sephora, dives into the biggest shifts in online shopping: omnichannel journeys, real-time experiences, and values-driven choices. Hear how she’s building adaptable tech for evolving trends and her thoughts on impactful tech leadership. Don’t miss the full interview! 🔗 Watch here ➡️ https://bit.ly/3UOwkbp #TotalRetail #TRTech2024 #TotalRetailTech #RetailInnovation #CustomerExperience

Forrester Analyst Sucharita Kodali's Top Retail Trends and Holiday Forecast

AI and retail media are transforming retail in big ways—and they’re here to stay! 🚀 In this exclusive interview from #TotalRetailTech2024, Sucharita Kodali, Vice President and Principal Analyst at Forrester, dives into why brands are investing heavily in these areas. From AI-driven innovations shaping customer experiences to strategic spending on retail media partnerships, Kodali’s insights are invaluable for any retail executive navigating today’s landscape. Curious about her holiday forecast and top priorities for retail leaders? Don’t miss the full interview! 🎥 Watch here: https://bit.ly/4hAunJs Subscribe: https://bit.ly/490j0W4 #TotalRetail #TRTech2024 #TRTech #Forrester #RetailTrends

Bealls, Inc. CTO on its Legacy Modernization Journey

🌐 In a world of constant tech evolution, leaders like Karen Beebe, CTO of Bealls Inc., know that staying ahead is a team effort. 🤝 Hear how Karen leverages a network of peers and vendor partners to adapt, innovate, and lead the legacy family-owned company into a tech-forward future. Catch her full interview to learn more about Bealls’ history, culture, and commitment to modernization. Watch now 🔗 https://bit.ly/3YG79Ku Subscribe for more retail insights 👉 https://bit.ly/490j0W4 #TotalRetail #MyTotalRetail #TRTech2024 #TotalRetailTech #RetailTechnology

🎧 New episode alert! In episode 467 of Total Retail Talks, Editor-in-Chief Joe Keenan sits down with Frank Crowson, SVP and CMO, and Jim Nelson, Fractional Executive Creative Director, of Northern Tool + Equipment! Discover how this family-owned brand has become a powerhouse supplier of quality tools over its 40-year journey. Crowson and Nelson dive into their careers, share Northern Tool + Equipment’s unique marketing strategy, and even give a sneak peek of their latest radio campaign! 🔗 Listen now to gain exclusive insights: https://bit.ly/3BYMxUV 🔔 Never miss an episode: https://bit.ly/490j0W4 #TotalRetail #TRTalks #TotalRetailTalks #NorthernToolEquipment

Replacements Ltd.'s CMO on its Generational Relevance Campaign

🚀 The role of a retail marketer has evolved dramatically, driven by shifting consumer behavior and advancing technology! 🎯 In this insightful video, Linh Calhoun, CMO of Replacements, Ltd., shares how these changes have shaped marketing strategies, and offers invaluable advice for rising marketing leaders. Plus, learn all about their latest campaign, celebrating the generational relevance of their products and how they empower customers to honor traditions while creating new ones. 💫 Tune in to the full interview for more! 🎥👇 Watch here: https://bit.ly/3NtXvV1 Subscribe for more retail insights: https://bit.ly/490j0W4 #TotalRetail #MyTotalRetail #TRTech2024 #TotalRetailTech #RetailTechnology

Ames Watson Exec on Technology, Strategy and the Evolution of Retail Marketing

Curious how retail marketing has evolved? In this insightful interview from Total Retail Tech, Alexandra Mason, VP of Portfolio Marketing at Ames Watson, shares her journey and how technology continues to shape marketing strategies in retail. From emerging platforms to the enduring power of traditional tactics, Mason offers a fresh perspective on today’s dynamic landscape. Plus, she provides valuable advice for aspiring marketing leaders and reveals why she's passionate about the retail industry. Don't miss out on her expert insights—watch the full video now! 🎥 Watch here: https://bit.ly/3BQQo6w 🔔 Subscribe for more retail insights: https://bit.ly/490j0W4 #TotalRetail #MyTotalRetail #TRTech2024 #TotalRetailTech #RetailTechnology

🎧 In episode 466 of Total Retail Talks, Editor-in-Chief Joe Keenan chats with Kelly Cook, President of Brand, Technology, and Finance at David's Bridal. 👰 Kelly shares her unique role leading marketing, finance, and tech teams, and discusses the changing customer behaviors she’s seeing at David's Bridal. Plus, learn how the brand is expanding beyond bridal and leveraging social media for its "anywhere commerce" strategy. Tune in for insights on innovation and customer connection! Listen to the full episode below. 🔗 📱 Listen while you work: https://bit.ly/3zXUpoX 🎧 Don’t forget to subscribe so you never miss an episode: https://bit.ly/490j0W4 #TotalRetail #TotalRetailTalks #TRTalks #DavidsBridal #TikTok #SocialSelling

🎙️ In celebration of International Podcast Day, we’re spotlighting our latest episode featuring Ellen Webb, VP of Shopper Analytics & Insights at PepsiCo! Tune in as Ellen dives into PepsiCo’s pepviz data analytics initiative, insights on Gen Z shoppers, and how they’re building loyalty with this influential demographic. 📱 Listen while you work and stay ahead of the curve: https://bit.ly/47FEurQ 🎧 Don’t forget to subscribe so you never miss an episode: https://bit.ly/490j0W4 #TotalRetailTalks #TRTalks #TotalRetail #InternationalPodcastDay #RetailInnovation #GenZ #ShopperInsights

Last week, we wrapped up an incredible Total Retail Tech 2024! 🎉🙌 The event was packed with powerful insights, exciting networking opportunities, and engaging discussions with retail’s top innovators. Save the date for Total Retail Tech 2025, happening September 8-10th in Atlanta, GA. Interested in attending or sponsoring? Visit our site for more information ➡️ https://bit.ly/3ZsX7wW #TotalRetail #TRTech #RetailLeadership #RetailInnovation #NetworkingEvents

How Alibaba is Simplifying Logistics for Sellers and Buyers

🚀 How is Alibaba.com simplifying logistics and transforming global B2B e-commerce? By fulfilling orders themselves! In the latest episode of Total Retail Talks, Joe Keenan sits down with Rah Mahtani, head of marketing at Alibaba Group, to dive into the game-changing launch of Alibaba Guaranteed. Tune in to discover how this solution is tackling global sourcing challenges, streamlining logistics, and responding to buyer and supplier feedback. Don't miss out on insights that could redefine your business strategy! 🎧 Listen while you work ➡️ https://bit.ly/4e06Sag Subscribe ✉️ https://bit.ly/3OvJVBf #TotalRetail #TR #Retailers #B2B #Ecommerce #TotalRetailTalks #Alibaba

Reasons Why You Should Attend Total Retail Tech

We're just a couple weeks away from Total Retail Tech 2024, taking place Sept. 9-11 in Charlotte! 🌟If you're wondering why you should join us, here's a few reasons: 🤝 1:1 meetings & networking 🎤 Incredible keynote speakers 👥 Small group discussions 🎉 Lots of education & fun 🎟️ And the best part? Qualified brand and retail execs attend for FREE! 👉 Don't miss out—register today and secure your spot! See you in Charlotte! ➡️ https://bit.ly/3S4mQHv #TotalRetailTech #TRTech #RetailTechnology #TotalRetail #Retailers #CharlotteEvent

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News and Analysis on the Retail Industry

Total Retail is the go-to source for executives looking for the latest news and analysis on the retail industry. The brand offers a daily e-newsletter (Total Retail Report), content-rich website, virtual (e.g., webinars) and in-person events (Total Retail Tech, Total Retail Roundtables), comprehensive research reports, podcast channel (Total Retail Talks), and video series (Retail Right Now). This content serves to provide retail with the information they need to do their jobs more effectively.

In addition to Total Retail’s content offerings, the brand is helping to build community within the retail industry. At our in-person events throughout the year, retailers have the opportunity to network with their peers, gain industry insight, and improve their careers and businesses they work for.