Your Social Media Helpdesk

Your Social Media Helpdesk Your Social Media Helpdesk helps you learn and grow in social media marketing and digital community
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Your Social Media Helpdesk is a Digital Agency that helps business owners and entrepreneurs maximize their income and their impact by leveraging the power of online community and taking a more human approach to marketing and sales. We empower businesses with the ability to attract, connect, and bond with their audience in lasting, meaningful ways that turn prospects into customers and customers in

to raving fans by treating people more like human beings and less like dollar signs. We believe that Digital Socialization is the primary way business owners will stay ahead of the curve through the 2020s and beyond! Integrating Sales and Marketing into a community learning experience is how we will continue to champion humanity and companionship in digital sales, not as a luxury, but as standard industry practice.

The content strategy is not just a way to showcase your products or services. It can also be a way to create deeper enga...
08/05/2022

The content strategy is not just a way to showcase your products or services. It can also be a way to create deeper engagement with your following. Make sure to include Polls, Q&A, Live Stream sessions, among many other options you have for building your online community! 😎

A great way to connect with your audience is by letting them know why and/or how it all started. Like here at Your Socia...
08/04/2022

A great way to connect with your audience is by letting them know why and/or how it all started. Like here at Your Social Media Helpdesk, we're just a group of guys passionate about digital marketing, online communities, and helping people succeed to the fullest with social media.

What's your story? πŸ˜„

Building powerful relationships with your audience is what brings the best ROI. When people trust your brand, they are m...
08/03/2022

Building powerful relationships with your audience is what brings the best ROI. When people trust your brand, they are more inclined to buy from you than if you pitch them products or services all the time without caring about them.πŸ˜„

Asking open-ended questions on your Call To Actions as well as replying to your follower's comments in a conversational ...
08/02/2022

Asking open-ended questions on your Call To Actions as well as replying to your follower's comments in a conversational way is what will definitely grow your online community and build deeper relationships with your followers! πŸš€

What’s your favorite hack for growing your online community? 😎

Focusing on building rapport with your following is what will increase your engagement and sales. Remember, people buy f...
08/01/2022

Focusing on building rapport with your following is what will increase your engagement and sales.

Remember, people buy from you if they trust your product or service will satisfy their needs.

That's the importance of building relationships with your target audience, overcoming resistance to buy! πŸ’Έ

When doing social media listening, you may often find how many complaints your competitors are having about a certain is...
07/31/2022

When doing social media listening, you may often find how many complaints your competitors are having about a certain issue. What if we tell you this is your opportunity to let your audience know about how great you are at that specific pain point of your competition, cleanly and professionally, let them know why you're the go-to when it's about high-quality services or products. πŸ“ˆ

Many brands are afraid of engaging with their followers or, even worse, of answering questions or replying to negative c...
07/30/2022

Many brands are afraid of engaging with their followers or, even worse, of answering questions or replying to negative comments that hurt the brand. In either of those situations, be aware your followers are managing your online reputation, which is not their job. It's yours!

Are you currently taking action on your brand’s reputation? πŸ‘‡

It's important to realize that sometimes what we want to share with our followers is not exactly what they're looking fo...
07/29/2022

It's important to realize that sometimes what we want to share with our followers is not exactly what they're looking for. The research about the buyer persona is the most important aspect to consider when planning or crafting any social media strategy! 🧠

Many brands repost their content from Instagram into the rest of social media networks.This is not wrong at all, althoug...
07/28/2022

Many brands repost their content from Instagram into the rest of social media networks.

This is not wrong at all, although it's not something we recommend doing.

Let's take Linkedin as an example. A post without images and more text would do much better than on Instagram. πŸ€”

Always learn from your followers what they want, how, why, and when. πŸ‘¨β€πŸ’»

Building remarkable relationships with your audience is what will elevate your brand to a point where you'll attract you...
07/27/2022

Building remarkable relationships with your audience is what will elevate your brand to a point where you'll attract your true fans. It's important to say this won't take a short time, but it's worth it if you're planning to take your social media game to a new level.

Are you connected to your audience?πŸ‘‡

Did you know your brand can join groups where your dream audience is hanging around? The best way to learn what your tar...
07/26/2022

Did you know your brand can join groups where your dream audience is hanging around?

The best way to learn what your target audience wants is by engaging with them, and what better way to do so than to share places where you two are!

Make sure your brand is also in the comments of other accounts, engaging in a meaningful way. Please don't go to sell. Go to engage! πŸ’¬

We’ve seen how many influencers are often doing live streams, but not many brands are doing so!Don't you think that’s a ...
07/25/2022

We’ve seen how many influencers are often doing live streams, but not many brands are doing so!

Don't you think that’s a massive waste of opportunities? πŸ€”

Do it even if it is about a new product launch, some exciting news, or just for the sake of engagement!

Remember, this is a fantastic way to build great relationships with your following. πŸ‘¨β€πŸ’»

As Instagram is aging, it's important to realize that good-looking feeds aren't enough nowadays. With more tools on the ...
07/24/2022

As Instagram is aging, it's important to realize that good-looking feeds aren't enough nowadays.

With more tools on the platform, it's important to take advantage of them correctly. Keep your stories personal; connect with your audience, use reels to reach more accounts, and use your IGTV and Lives to engage with your true fans. βœ…

Many companies are growing their brand awareness thanks to their presence on social media networks. Keep in mind that th...
07/23/2022

Many companies are growing their brand awareness thanks to their presence on social media networks. Keep in mind that the way your audience perceives your brand will generate the kind of brand awareness advertisement can't give you.

Engage with your followers and provide astonishing online interactions to ensure your brand's reputation is going in the right direction. πŸ’¬

A great way to keep growing your brand's online presence is by being on top of the niche! But how you ask?Nowadays, we s...
07/22/2022

A great way to keep growing your brand's online presence is by being on top of the niche!

But how you ask?

Nowadays, we see many trends going on around the internet. It may be a song, meme, challenge, or some funny dance. Take the one that best fits your brand and engage with your audience. 🀩

Replying to questions and comments shouldn't be because of any algorithm visibility. As we've mentioned before, social m...
07/21/2022

Replying to questions and comments shouldn't be because of any algorithm visibility. As we've mentioned before, social media users are more than numbers. If you really want to take your social media game to a new level, you'll need to engage with your audience, build rapport, and get close to them. Tip #1 humor is the best and easiest way to do it! πŸ€™

Most businesses find another way to accomplish their business goals on social media, but most of them also forget about ...
07/20/2022

Most businesses find another way to accomplish their business goals on social media, but most of them also forget about the social part of these networks. This is why it's important to be aware of building relationships with your following and not just posting to keep being relevant, even worse, just for selling. Engage with your audience, help them with anything they may need about your product or service.

Are you currently engaging with your audience? πŸ‘‡

Have you seen how many times the buyer persona is different from reality? If you want to build online communities around...
07/19/2022

Have you seen how many times the buyer persona is different from reality? If you want to build online communities around your brand, you have to understand your audience's desires and pain points, what keeps them up at night, and how you can help them. Talk to your audience! πŸ’¬

We know the old saying, '' you need to be where your audience is'' but what do you do with so many platforms? Well, ther...
07/18/2022

We know the old saying, '' you need to be where your audience is'' but what do you do with so many platforms?

Well, there isn't an easy answer for this. Still, the truth is that most of these platforms are very niche and not as broad as Facebook or Instagram, so make sure to keep constantly updating your buyer persona and focusing your efforts on where you get the most results. 😎

Where is your audience currently moving to? πŸ‘‡

Social media networks are the go-to place when you want to reach more of your potential clients. Remember to be there to...
07/17/2022

Social media networks are the go-to place when you want to reach more of your potential clients. Remember to be there to answer their questions, compliments, complaints, and anything they may have to say to your brand.

This will help you better understand your market and keep growing your sales and community! πŸš€

A big part of being active on social media is choosing to engage with the people you like. Imagine waking up every morni...
07/16/2022

A big part of being active on social media is choosing to engage with the people you like. Imagine waking up every morning with the passion of working and engaging with people you love!

Make sure your buyer persona matches your dream customer so your social media game won’t become a nightmare. πŸ™Œ

Make sure your content matches what your audience wants, and more importantly, be great at managing brand issues when th...
07/15/2022

Make sure your content matches what your audience wants, and more importantly, be great at managing brand issues when they arise.

Brand reputation damage can be pretty hard to recover from if the issue is not solved properly and promptly. πŸ€•

07/14/2022

Be generous. People love giveaways but also be mindful about your resources for doing this.

Giveaways are a fantastic way to raise your brand awareness and engage deeply with your followers. 😁

Keep in mind to do it intelligently so that everyone wins! πŸ₯³

Advertisement on social media is not expensive, and the benefits of doing so are huge. Ads on social media are one of th...
07/13/2022

Advertisement on social media is not expensive, and the benefits of doing so are huge.

Ads on social media are one of the most effective ways to increase brand awareness, reach more people and generate revenue for brands.

The great news, you can start with as little as one dollar per day! 😏

Whenever you’re hosting an event or whenever you're in a physical location, share it with your followers! Let them know ...
07/12/2022

Whenever you’re hosting an event or whenever you're in a physical location, share it with your followers!

Let them know your brand is genuine and is there to engage and share experiences with them on and off social media. 🦸

This will raise your brand awareness and engagement so much while also building meaningful relationships with your followers.

All your friends share stories, jokes, and anecdotes with you; It shouldn't be different with your followers. Connect wi...
07/11/2022

All your friends share stories, jokes, and anecdotes with you; It shouldn't be different with your followers. Connect with them in a way that gets you closer to them, start building strong relationships with your friends, I mean your followers! πŸ€—

Facebook Groups are the perfect place to congregate and grow your following. Do you know what's the best? When you reach...
07/10/2022

Facebook Groups are the perfect place to congregate and grow your following. Do you know what's the best? When you reach a high number of group members, it can be organic growth from that point on!

This will also help you to build powerful relationships and learn more from your followers!

Do you already have your Facebook Group? 🀩

Frequently we build communities around a specific social media network.It’s important to realize that many of your poten...
07/09/2022

Frequently we build communities around a specific social media network.

It’s important to realize that many of your potential followers may be active on other platforms without knowing about your brand. πŸ€”

Keep in mind to cross-promote the platforms where your brand is present. This will help you engage more with current followers and attract new ones to your brand! πŸ₯³

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PO Box 100798
Palm Bay, FL
32910

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