11/07/2025
Faith Restored.
A few weeks ago, we received an unexpected email from a former client. Several years back, she went through an incredibly difficult season and had to close her business. During that time, she ended her services with 316 and, unfortunately, left behind a sizeable balance.
We never sent her to collections. That’s not how we have operated. Life happens, and we choose to lead with grace.
Out of the blue, she reached out, wanting to reconcile and honor her outstanding balance in full. Today, a check arrived in the mail for the entire amount.
In recent years, some of the people we’ve trusted the most have taken advantage of us when we least expected it. It’s moments like this that remind us why we continue to lead with integrity, empathy, and reaffirm that doing business with heart always pays off.