AlleyWatch

11/15/2024

Contact centers today wrestle with multifaceted operational challenges that impact their ability to deliver consistent, high-quality customer experiences. These range from managing high employee turnover and extensive training requirements to maintaining service quality across channels, integrating complex technology systems, ensuring regulatory compliance, and optimizing performance metrics—all while keeping costs in check. Recent breakthroughs in artificial intelligence have created unprecedented opportunities for customer-centric businesses to address these longstanding challenges through enhanced efficiency and personalization. Regal, operating as the intersection of AI and customer, combines autonomous agents with AI-powered contact center software for human agents. The company's comprehensive solution covers all communication channels—including text, email, phone, chat, and video—to drive improvements across sales, support, and customer retention. By leveraging sophisticated tools that can replace existing stacks or be integrated alongside, Regal is fundamentally shifting contact centers from cost centers to revenue generators, delivering concrete results including triple the answer rates and 25% revenue growth through strategic automation and personalization. AlleyWatch caught up with Regal Cofounder and CEO Alex Levin to learn more about the inspiration for the business, the company's strategic plans, latest round of funding, which brings the company's total funding raised to $82.1M, and much, much more...

Contact centers today wrestle with multifaceted operational challenges that impact their ability to deliver consistent, high-quality customer experiences. These range from managing high employee turnover and extensive training requirements to maintaining service quality across channels, integrating....

11/14/2024

The need for efficient, continuous monitoring of remote industrial sites presents a critical challenge across emissions-intensive sectors like oil, gas, mining, and waste management. Andium addresses this challenge through its innovative AI-powered remote field monitoring and communications platform. By integrating advanced AI software with strategic on-site sensors and cameras, the company delivers a comprehensive Industrial Internet of Things (IIoT) solution that enables real-time monitoring and rapid detection of critical issues including methane leaks, fires, and equipment malfunctions. Working with major energy conglomerates like ConocoPhillips and BP, Andium has reduced greenhouse gas emissions by up to 65% per location while simultaneously cutting field operational costs by up to 45%, all while ensuring compliance with increasingly stringent environmental regulations. AlleyWatch caught up with Andium Founder and CEO Jory Schwach to learn more about the inspiration for the business, the company's strategic plans, latest round of funding, and much, much more...

The need for efficient, continuous monitoring of remote industrial sites presents a critical challenge across emissions-intensive sectors like oil, gas, mining, and waste management. Andium addresses this challenge through its innovative AI-powered remote field monitoring and communications platform...

11/13/2024

The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 11/13/2024 featuring funding details for Zeplyn, Conduktor, and much more.

The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 11/13/2024 featuring funding details for Zeplyn, Conduktor, and much more. This page will be updated throughout the day to reflect any new fundings.

11/13/2024

Managing medical claims presents significant challenges for self-insured employers. While self-insurance offers greater control over healthcare costs, it demands sophisticated oversight of the claims process. With medical overbilling accounting for $300B annually, employers face substantial financial exposure from inaccurate claims. Bluespine addresses this challenge through its innovative AI-powered claims cost optimization platform. The platform is focused on self-insured employers and delivers comprehensive claims auditing to combat widespread medical overbilling. Unlike traditional approaches that focus solely on high-cost claims, Bluespine's technology examines every claim submission using LLMs to integrate and analyze health plan contracts, Summary Plan Documents, Machine-Readable Files, and billing guidelines to ensure accuracy. Built by a team of cybersecurity veterans, Bluespine takes an advanced fraud detection approach to identify billing anomalies. With an estimated 80% of medical bills containing errors, there’s a significant opportunity for cost recovery. The company's business model aligns with client interests through a contingency-based fee structure, where compensation is tied directly to successfully recovered overbilled amounts. AlleyWatch caught up with Bluespine CEO and Cofounder David Talinovsky to learn more about the inspiration for the business, the company's strategic plans, recent round of funding, and much, much more...

Managing medical claims presents significant challenges for self-insured employers. While self-insurance offers greater control over healthcare costs, it demands sophisticated oversight of the claims process. With medical overbilling accounting for $300B annually, employers face substantial financia...

11/11/2024

Independent musicians face significant monetization challenges, ranging from the meager per-stream payouts on major platforms to the difficulty of breaking through the saturated market. They also contend with a lack of resources and funding compared to major label artists, as well as ongoing debates around fair compensation and the overwhelming workload of managing all business aspects independently. Duetti is a music financing platform that empowers independent artists to monetize their catalogs through a data-driven approach. The company leverages its proprietary forecasting, pricing, sourcing, and marketing technology to optimize revenue streams for artists, providing immediate access to funds without the administrative burden. Duetti has collaborated with over 500 independent artists, facilitating deals typically ranging from $10,000 to $3M per artist. AlleyWatch caught up with Duetti CEO and Cofounder Lior Tibon to learn more about the inspiration for the business, the company's strategic plans, latest round of funding, which brings the total equity funding raised to $88M, and much, much more...

Independent musicians face significant monetization challenges, ranging from the meager per-stream payouts on major platforms to the difficulty of breaking through the saturated market. They also contend with a lack of resources and funding compared to major label artists, as well as ongoing debates...

11/11/2024

With all eyes focused on the election last week, there were only fifty-seven equity funding rounds announced across the US. The notable startup funding rounds for the week ending 11/9/24 featuring funding details for Physical Intelligence, Transaera, and nine other deals representing $600M in new funding that you need to know about.

The Weekly Notable Startup Funding Report takes us on a trip across various ecosystems in the US, highlighting some of the notable funding activity in the various markets that we track. The notable startup funding rounds for the week ending 11/9/24 featuring funding details for Physical Intelligence...

11/05/2024

The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 11/5/2024 featuring funding details for Algebrik AI, Belfry, and much more.

The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 11/5/2024 featuring funding details for Algebrik AI, Belfry, and much more. This page will be updated throughout the day to reflect any new fundings.

11/04/2024

The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 11/4/2024 featuring funding details for Ataraxis, Transparency Analytics, and much more.

The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 11/4/2024 featuring funding details for Ataraxis, Transparency Analytics, and much more. This page will be updated throughout the day to reflect any new fundings.

11/04/2024

14 new deals and $197M+ invested into NYC startups for the week. NYC Tech News for the week ending 11/2 featuring news for Latii, Casap, Regal, and much, much more.

With so much going on in the city’s thriving ecosystem, it is easy to miss some of the happenings in the space. We keep you abreast of the things that you may have missed in NYC Tech News for the week ending 11/2 including the NYC startup fundings, NYC startup exits, and NYC startup events featuri...

11/04/2024

The notable startup funding rounds for the week ending 11/2/24 featuring funding details for ContraForce, Sierra, Petfolk, and twenty-eight other deals representing $2B in new funding that you need to know about.

The Weekly Notable Startup Funding Report takes us on a trip across various ecosystems in the US, highlighting some of the notable funding activity in the various markets that we track. The notable startup funding rounds for the week ending 11/2/24 featuring funding details for ContraForce, Sierra,....

11/01/2024

The cruise industry is experiencing a resurgence in popularity, with particularly strong performance in the post-pandemic environment. Key growth drivers include significant pe*******on into younger demographic segments, comprehensive multi-destination itineraries, competitive price points, and diversified onboard experiences. However, booking a cruise experience can be more complex than other types of travel due to the variety of options like cabin categories, dining options, and onboard activities. Cruisebound addresses this through its comprehensive comparison and reservation platform, aggregating offerings across all major cruise lines. In an industry where approximately 80% of bookings are facilitated through travel agencies, Cruisebound has developed a streamlined digital solution that delivers agency-level service through both web and mobile interfaces. The platform eliminates booking fees while significantly reducing research time for consumers. With an extensive inventory of over 27,000 itineraries, consumers can be confident that they will not only be selecting their ideal itineraries but also receive transparent pricing. In the last two years, the company has experienced triple-digit revenue growth. AlleyWatch caught up with Cruisebound Cofounder and CEO Pierre-Olivier Lepage to learn more about the business, the company's strategic plans, latest round of funding, which brings the company's total funding raised to $25.7M, and much, much more...

The cruise industry is experiencing a resurgence in popularity, with particularly strong performance in the post-pandemic environment. Key growth drivers include significant pe*******on into younger demographic segments, comprehensive multi-destination itineraries, competitive price points, and dive...

10/31/2024

The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 10/31/2024 featuring funding details for Regal, Prefix Maintenance, and much more.

10/30/2024

The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 10/30/2024 featuring funding details for Tabs, Cerulean, and much more.

The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 10/30/2024 featuring funding details for Tabs, Cerulean, and much more. This page will be updated throughout the day to reflect any new fundings.

10/29/2024

An action-packed day with seven new fundings! The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 10/29/2024 featuring funding details for Table22, Reflexivity, and much more.

The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 10/29/2024 featuring funding details for Table22, Reflexivity, and much more. This page will be updated throughout the day to reflect any new fundings.

10/29/2024

The chemical manufacturing industry stands as a significant contributor to global carbon emissions, generating more than 2B metric tons of carbon dioxide annually. This environmental impact stems from both the raw materials required and the emissions produced during manufacturing processes. The industry has long grappled with these emissions, as many have proven resistant to traditional capture, avoidance, or reduction methods. Turnover Labs has developed an electrolysis technology that not only addresses emissions captured but also transforms these byproducts into valuable chemical building blocks, which can be repurposed for industrial applications including plastic production and fuel manufacturing. The company's proprietary electrolyzers, which are strategically deployed at manufacturing facilities and seamlessly integrated with existing infrastructure. This on-site implementation enables direct collection of manufacturing emissions while simultaneously producing syngas, a critical precursor for petrochemical production. Through this dual-function approach, Turnover Labs effectively decarbonizes chemical manufacturing operations across both upstream and downstream processes. Aside from the environmental benefits, Turnover Labs' circular system delivers significant economic advantages. The solution streamlines operations by reducing multiple cost centers, including maintenance requirements, transportation needs, purification processes, infrastructure investments, storage facilities, and monitoring systems. AlleyWatch caught up with Turnover Labs Founder and CEO Marissa Beatty, PhD to learn more about the inspiration for the business, the company's strategic plans, recent round of funding, and much, much more..

The chemical manufacturing industry stands as a significant contributor to global carbon emissions, generating more than 2B metric tons of carbon dioxide annually. This environmental impact stems from both the raw materials required and the emissions produced during manufacturing processes. The indu...

10/29/2024

The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 10/28/2024 featuring funding details for Polymer, Kular, and much more.

The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 10/28/2024 featuring funding details for Polymer, Kular, and much more. This page will be updated throughout the day to reflect any new fundings.

10/28/2024

15 new deals and $364M+ invested into NYC startups for the week. NYC Tech News for the week ending 10/26 featuring news for Reality Defender, Pario Health, Tennr, and much, much more.

With so much going on in the city’s thriving ecosystem, it is easy to miss some of the happenings in the space. We keep you abreast of the things that you may have missed in NYC Tech News for the week ending 10/26 including the NYC startup fundings, NYC startup exits, and NYC startup events featur...

10/28/2024

The notable startup funding rounds for the week ending 10/26/24 featuring funding details for Tour24, Zip, Finix, and twenty-seven other deals representing $1.2B in new funding that you need to know about.

The Weekly Notable Startup Funding Report takes us on a trip across various ecosystems in the US, highlighting some of the notable funding activity in the various markets that we track. The notable startup funding rounds for the week ending 10/26/24 featuring funding details for Tour24, Zip, Finix,....