Reverse Engineer Method

Reverse Engineer Method A chosen platform of top leaders + visionaries who are done with fantasizing and ready to accomplish

03/25/2025

Mapping gaps in the client journey ...
89% of people polled say
This is enough to leave-

And not come back.

ATl's research says 89% of people have stopped using a business because of poor experience.

63% of clients polled by Forrester will not go back to a company after 1 poor UX including lack of communication next steps or poor client service experience.

40% drop in satisfaction can occur over the entire customer journey, even if individual touchpoints are positive, due to cumulative frustrations like unclear communication or lack of personalization according to McKinsey

Some of the most crucial aspects of client UX are :

Setting expectations with excellent communication
Always knowing where you are on the client journey map of milestones
Tracking and prioritizing kpis to success as defined by your client

In Construction this could be:
Clear coordinates on milestones
Consulting could be kpis or deliverables
Coaching could be stage of progress achieved

But, what if you had no certainty of where your investment was going?

According to Unanet 1 /3 of projects surveyed do not know if they are on budget or on time on a daily basis
-----record skip

What does this mean if you are a service
provider
---communication is crucial

You could be making progress ahead of schedule,
but if not communicated
your thrilled
while,
you've neglected to set expectations and the unkown, perIods of waiting and wondering cause undue uncertainty to your client.

More than enough to walk.

Remember, its not about you, its about your client.

What does this mean if you are a client investing in the service ->

Define success early
Define the associated deliverables
Ask for a way to templatize what is delivered to you so you can stretch your ROl and turn it into a system

Aim to develop your digital assets, into an asset library, so the work developed can grow as systems do in your organization.

At the end of each Engagement gather feedback and use it to improve the experience for your next client.

Feedback should include the voices of your clients and your team.

Identify the points of friction and polish the surfaces.

What could have been smoother
Where could we have done better
What would you like to have seen

Feedback is not complete until it reflects both internal and external experiences.

Have you taken the ti.e to make it a priority to learn from your clients experiences?

Is there something you would change knowing what you know now?

Let's get into it in the comments



03/18/2025

If you do anything---
do this first

Reverse engineering our best outcomes is vital. Especially for AEC leaders navigating complex projects.

We have to first define what the end goal is before we can plan for it, measure and track to it.

You do this for projects---

but what about your business?

your life?

Without reverse engineering first---we risk never arriving at our goal at all because...

"if you don't know where you are going...any road will take you there"- Lewis Carroll

Imagine standing at the summit of a mountain,
breathless and triumphant,
but the path to that peak was obscured
---until you mapped it out.

You could have arrived there later, earlier or never at all...

But you planned it out ---you didn't stumble on it.

This is the essence of reverse engineering

We first define what the end goal looks like—a completed structure, a satisfied client—before we can plan for it, measure progress, and ultimately track our journey to where we want to arrive ---and how soon --- with what resources.

Without this crucial step, we risk wandering aimlessly, much like Alice in Wonderland, unsure of where we our going settling for any path that ...goes.

As Lewis Carroll wisely noted, "If you don’t know where you are going, any road will take you there."

You can apply your version of reverse engineering and put some torque back in to what matters to you.

Embracing this mindset not only sharpens our focus but keeps us connected to why we do what we do - and ignites a passion for purposeful progress.

If you could only pick one thing, what could most use some reverse engineering in your business now?

I'd love to hear it in the comments.

Don't confuse UNLIKELY with IMPOSSIBLE just because most won't 🏳️‍Doesn't mean you can't 🙅‍♀️ 🥇🏁✅️Study what didn’t work...
11/20/2024

Don't confuse UNLIKELY with IMPOSSIBLE

just because most won't 🏳️‍

Doesn't mean you can't 🙅‍♀️ 🥇🏁

✅️Study what didn’t work 🚧📖

✅️ Learn from the failures 👩‍🎓📓

Walk in the steps that got cut short just shy of making it 🛣🧗‍♀️🏔

✅️Then pack strategic for the win

✅️What tools 🔧 were missing--bring them

What blindspots lead to falling --memorize the feel of the terrain so that it's familiar in the dark, in a storm, through the mud

Expect the unexpected so your reflex to be surprised is knumbed

A win feels great in the moment, but winning by surprise lacks actionable data.

Great job. Now go repeat it. Wait...How do I repeat it?🤷‍♂️

You need the reps and the data to tell you what is working---then pour gasoline on that--- not all the things

In any win, Profit is what's left after you've paid the bills to get there.

The bill comes in more than one currency
Financial, Time, Energy, Health and more.

But we don't always add all the bills up---and that's when Profit is skewed.

You have money, but not time
You have money, but no energy
You have money, but no relationships
You have money, but no health

Is this what Profit feels like?

Not to me, or my clients.

If you added the "bills" up...would the exchange of the financial currency you traded, be enough to exceed the value of the other currencies you traded it for? Your time, energy, relationships and health...

If not, you are not in Profit you are in debt. In debt to the life that you value more than the currency you have traded it for.

Yes financial freedom is a top priority for all of my clients...and it's not the only currency factored.

Living and earning profitably is having the currencies you value most, in the chapters of life where they matter most ---and true freedom is when YOU decide the exchange rate.

How do I get there?

Keep showing up on repeat

Refine and realign with micro adjustments

Learn to win by practice

What currencies are you Prioritizing now?
Will that change in 2025?

P.s. In my book (releasing Q1 2025) I list the currencies I value. I left some out above.
Add your most valued in comments 🙏

Brian Nielson Kern+Bellows, Inc. A Lifetime of ServiceStacie is the best!
07/20/2024

Brian Nielson
Kern+Bellows, Inc. A Lifetime of Service

Stacie is the best!

🌟 Quote: "AI is not a man vs. machine scenario. It is really a man with machine synergy." - Ginni Rometty 🌟Ginni Rometty...
07/19/2024

🌟 Quote: "AI is not a man vs. machine scenario. It is really a man with machine synergy." - Ginni Rometty 🌟

Ginni Rometty highlights that the true potential of AI lies in collaboration, not competition. AI enhances human capabilities, allowing us to achieve more together than we could alone. It’s about creating a partnership where technology complements our skills and amplifies our strengths, leading to greater innovation and efficiency.

📘 Interested in improving your business skills?
Follow me at https://grow.reverseengineermethod.com/today to learn more!

🔍 Gain invaluable insights from customer interviews! Follow these steps to gather actionable feedback and elevate your b...
07/18/2024

🔍 Gain invaluable insights from customer interviews! Follow these steps to gather actionable feedback and elevate your business. 🎤💡

Step 1: Define Objectives
📝 Set Clear Goals

What do you want to learn? (e.g., product feedback, user experience, pain points)
Establish objectives to guide your questions.

Step 2: Identify Target Customers
👥 Select Participants Wisely

Choose customers who represent your target market.
Use demographic and behavioral data for a balanced mix.

Step 3: Prepare Questions
❓ Craft Effective Questions

Ask open-ended questions to encourage detailed responses.
Focus on understanding needs, challenges, and preferences.

Step 4: Schedule and Conduct Interviews
📅 Plan and Execute

Arrange convenient interview times.
Use phone, video calls, or in-person meetings.
Record sessions for accurate analysis.

Step 5: Build Rapport
🤝 Create Comfortable Environment

Start with casual conversation to ease participants.
Ensure a friendly and open atmosphere.

Step 6: Listen and Probe
👂 Practice Active Listening

Listen attentively and ask follow-up questions.
Delve deeper into responses to uncover insights.

Step 7: Analyze and Act on Insights
📊 Transform Data into Action

Like ❤️ and save 📌 to conquer your competition!
Follow me at https://grow.reverseengineermethod.com/today

📈 Boost Sales with AI-Powered Marketing! 🎯✨AI is enhancing marketing strategies, making them more targeted and effective...
07/17/2024

📈 Boost Sales with AI-Powered Marketing! 🎯✨
AI is enhancing marketing strategies, making them more targeted and effective. Brands like Netflix and Spotify use AI to analyze user data and deliver personalized recommendations, boosting engagement and sales.

Example:
Netflix's recommendation engine suggests shows based on user preferences, and Spotify's Discover Weekly playlist curates songs for each listener.

Let's make your business dreams a reality! 🌟
Follow me at https://grow.reverseengineermethod.com/today

Marcela Ahumada's Testimony Bilingual Translator and Strategist for Community Driven American Companies looking to engag...
07/16/2024

Marcela Ahumada's Testimony Bilingual Translator and Strategist for Community Driven American Companies looking to engage with the Hispanic Community. DEI. Business/Personal Growth Strategists | Financial Coach

Stacie Alexiou, CEM, I'm thankful for life and God to listen to my dreams/goals, and for you to be on my life and business path. I'm humbled to receive this nomination. For helping me make an impact in the community, Gracias!!!!!

🌟 Discover your customers' journey and enhance your marketing strategy with these step-by-step insights!Step 1: Data Col...
07/15/2024

🌟 Discover your customers' journey and enhance your marketing strategy with these step-by-step insights!

Step 1: Data Collection
🔍 Gather data from touchpoints:

Website Analytics: Track visits, page views, time spent.
Social Media: Monitor likes, comments, shares.
Email Campaigns: Measure open rates, click-through rates.
Purchase History: Analyze past purchases.
Step 2: Identify Key Touchpoints
🔑 Map out interactions:

Awareness: How do they discover your brand?
Consideration: What influences their decisions?
Purchase: What prompts them to buy?
Post-Purchase: How do they engage after buying?
Step 3: Segment Your Audience
👥 Group customers by:

Demographics: Age, gender, location.
Psychographics: Interests, values, lifestyle.
Behavioral: Purchase habits, preferences.
Step 4: Analyze Conversion Paths
📈 Identify common paths to conversion:

Multi-Touch Attribution: Key touchpoints.
Funnel Analysis: Journey from contact to purchase.
Step 5: Optimize and Personalize
🎯 Refine your strategy:

Content Personalization: Tailor to segments.
Channel Optimization: Effective channels.
A/B Testing: Experimentation.
Step 6: Monitor and Adjust
🔄 Track performance:

KPIs: Conversion rates, customer value.
Feedback Loop: Use customer insights.

Ready to take your business to the next level? 💡
Follow me at https://grow.reverseengineermethod.com/today

Gene JensenFounder & CEO JES LLC, PE, PMPMarch 5, 2024Stacie is very well steeped in knowledge required to assist C suit...
07/14/2024

Gene Jensen
Founder & CEO JES LLC, PE, PMP

March 5, 2024

Stacie is very well steeped in knowledge required to assist C suite leaders at all levels focus on their critical path activities to achieve success in their career while maintaining the priority and balance of their quality of life! Highly recommend her assistance to leaders of all levels tenures!

Heads up, businesses!Your customers these days? They're smart cookies. They do their research online before buying anyth...
07/13/2024

Heads up, businesses!

Your customers these days? They're smart cookies. They do their research online before buying anything, checking out all sorts of stuff. Did you know, like, a TON of people look online before spending their hard-earned cash?

That's why you got to be where they are to build trust and win them over. Here's the lowdown:

🛠️ Search Engine Champ: Most people never even look past the first page of search results. Gotta be at the top of the game!
🛠️ Review Rockstar: People read reviews online like crazy (almost 90%!), trusting them as much as their best friend's advice. Aim for at least 10 good reviews scattered across the web.
🛠️ Website Wowzer: Websites are like your online storefront. Make a good impression! 75% of people judge a company by its website design. So invest in something professional and trustworthy.
🛠️ Social Media Master: Show off your expertise on social media! Most people trust brands that are active there.

Want more awesome tips? Follow us! We're and we share free info on entrepreneurship, marketing, and starting your own business.

Follow me at https://grow.reverseengineermethod.com/today to learn more!

🌟 Don't be fooled by the hype! 🌟AI is a powerful tool, but just like any tool, it depends on how you use it.  As Profess...
07/12/2024

🌟 Don't be fooled by the hype! 🌟

AI is a powerful tool, but just like any tool, it depends on how you use it. As Professor Melani Mitchell says, "AI is not magic, and it is not a silver bullet. It can be used for good or bad."

The key is harnessing its potential for positive impact!

Want to learn more about using AI ethically and effectively in your business?

Head over to https://grow.reverseengineermethod.com/today and explore our resources!

🛠️ Tip 1: Define Your Target Audience🔍 Use Facebook’s detailed targeting options to reach the right people. Narrow down ...
07/11/2024

🛠️ Tip 1: Define Your Target Audience
🔍 Use Facebook’s detailed targeting options to reach the right people. Narrow down by demographics, interests, and behaviors to ensure your ads are seen by those most likely to convert.

🛠️ Tip 2: Use Eye-Catching Visuals
🎨 High-quality images and videos grab attention. Make sure your visuals are relevant to your message and resonate with your audience.

🛠️ Tip 3: Craft Compelling Ad Copy
✍️ Write clear, concise, and persuasive copy. Highlight the benefits and include a strong call to action (CTA).

🛠️ Tip 4: A/B Test Your Ads
⚖️ Test different versions of your ads to see what works best. Experiment with variations in visuals, headlines, and CTAs.

🛠️ Tip 5: Monitor and Optimize
📊 Regularly check your ad performance. Use Facebook’s analytics tools to identify what’s working and adjust your strategy accordingly.

Ready to take the next step? Get started with us now! Follow me at https://grow.reverseengineermethod.com/today to learn more!

🌟💼 Here's your step-by-step guide to choosing a name that stands out.      🔍 Step 1: Define Your Brand Identity:Start by...
07/10/2024

🌟💼 Here's your step-by-step guide to choosing a name that stands out.

🔍 Step 1: Define Your Brand Identity:
Start by understanding your brand's values, personality, and target audience. Your name should reflect who you are and what you stand for. 🎯

🧠 Step 2: Brainstorm Ideas:
Gather a team or work solo to brainstorm name ideas. Think about your brand's essence, uniqueness, and relevance. Don't limit yourself—let creativity flow! 🌈

📚 Step 3: Research and Check Availability:
Once you have a list of potential names, research their availability. Check domain availability, trademarks, and social media handles to ensure your chosen name is legally and digitally available. 📱💻

💡 Step 4: Test and Get Feedback:
Test your top contenders with friends, family, or focus groups. Get feedback on pronunciation, memorability, and associations. Choose a name that resonates with your audience. 🗣️

🔮 Step 5: Make It Timeless and Versatile:
Select a name that will stand the test of time and adapt to future growth. Avoid trends and consider how the name will fit across different platforms and markets. ⏳

🌟 Step 6: Finalize and Celebrate:
Once you've found the perfect name, celebrate your decision! Your brand name is the foundation of your identity—embrace it with pride. 🎉

Follow me at https://grow.reverseengineermethod.com/today to learn more!

What People are Saying about Us!Shawni Davis President/CEO of Luminary Electrical Contractor, LLCStacie! I am beyond gra...
07/09/2024

What People are Saying about Us!

Shawni Davis

President/CEO of Luminary Electrical Contractor, LLC

Stacie! I am beyond grateful for you. I believe I told you the day we met that you brought exactly what I needed to help me grow. I am humbled by your words and your nomination. Thank you so much and Congratulations! 🎉🎉!

"Revolutionizing Recruitment with AI 👩‍💼🔍 Say goodbye to tedious hiring processes and hello to efficiency and precision!...
07/08/2024

"Revolutionizing Recruitment with AI 👩‍💼🔍 Say goodbye to tedious hiring processes and hello to efficiency and precision! "

🔍 AI-Powered Screening: Use AI to quickly screen resumes and identify top candidates, saving time and effort. No more endless resume piles! 📝✨

🤖 Candidate Matching: AI matches candidates to roles based on skills and experience, ensuring the perfect fit for your team. 🎯

📊 Data-Driven Decisions: Leverage AI analytics to make informed hiring decisions. Predict candidate success and boost retention rates! 📈

🌟 Improved Candidate Experience: Enhance the hiring process with AI chatbots that provide instant responses and updates, keeping candidates engaged and informed. 🤝

🚀 Efficiency and Speed: Streamline your recruitment process, reduce time-to-hire, and focus on what really matters – finding the best talent for your team! ⏱️

Transform your hiring strategy and build a stronger, more efficient workforce.

Follow me at https://grow.reverseengineermethod.com/today to learn more!

Regis O'ConnorData Visualization | Predictive Modeling | Statistical AnalysisApril 12, 2024I met Stacie during a New Yor...
07/07/2024

Regis O'Connor
Data Visualization | Predictive Modeling | Statistical Analysis

April 12, 2024

I met Stacie during a New York Power Authority vendor development program. In our first session, Stacie's intuitive approach quickly identified compelling, underdeveloped business opportunities. In our follow-up session, dynamic ideas flowed, and Stacie’s experience uncovered additional leverage points. I highly recommend her as an executive coach — Stacie's guidance, collaborative spirit and advice is invaluable.

🌟 Trending Products Guide 🌟1️⃣ Market Research:Google Trends: Track search trends.Social Media Analytics: Use Instagram ...
07/06/2024

🌟 Trending Products Guide 🌟

1️⃣ Market Research:

Google Trends: Track search trends.
Social Media Analytics: Use Instagram Insights, Facebook Analytics, and Twitter Trends for emerging trends.

2️⃣ Analyze Sales Data:

Review patterns and top sellers.
Utilize Shopify Analytics or Amazon Sales Reports for market insights.

3️⃣ Follow Influencers:

Identify niche influencers.
Watch their posts and recommendations for early trend signals.

4️⃣ Engage in Online Communities:

Join industry forums and Facebook groups.
Participate and observe product discussions.

5️⃣ Monitor Competitors:

Check competitors' websites and social media regularly.
Identify popular products they promote.

6️⃣ Use Trend-Spotting Tools:

Platforms like TrendHunter, Exploding Topics, and Product Hunt find new products.

7️⃣ Customer Feedback:

Analyze customer feedback for product insights.
Note recurring requests and positive mentions.

8️⃣ Stay Updated:

Follow industry blogs and news.
Subscribe to newsletters for market trends.

✨ Pro Tip: Stay flexible to adapt to the latest trends and maintain competitiveness!
Follow me at https://grow.reverseengineermethod.com/today to learn more!

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