Willow Lane Cabinetry was founded in 2015 in Hopewell Junction, NY. We are a family owned and operated business that has built our company off of trust, value, hard work and impeccable customer service. We love what we do and like to think we are the best at it. We believe we are different from other businesses because we truly try to get to know each of our customers and their needs. Our normal b
usiness hours are Monday-Saturday from 9am-5pm (Eastern Time), however we will often be available after hours, on weekends, and even on holidays through email. We understand how important it is to know that if you have a question or problem, there is someone who is available to help you. If it's 10pm on Saturday night, Thanksgiving Day or Christmas Eve, email any question you have to [email protected] and we will do our best to get the answer for you at that time. Above all, constant communication is on the top of our list; even if we don't have the answer right away, we will still let you know that we're working on it and when you can expect an answer. You will never be in the dark and will always feel 100% confident in our ability to provide you with the highest level of customer service possible. Our Free Kitchen Design service and knowledgeable staff of designers sets us apart from many of the other cabinet retailers out there. You will not feel like you're speaking with a robot and you will never feel neglected. Our designers will work with you one-on-one to develop a sincere, trusting relationship. You will never feel rushed or pressured to make a decision. Our designer's responsibilities are to make sure you are completely satisfied with your design, all your questions are answered, and that you are always getting the best price possible. We encourage you to ask us questions! It is not an easy thing to design and remodel a kitchen. It can get overwhelming--we know this and want to help put your mind at ease! We have a small business mentality accommodating a huge market place! Our company is built off of great products and excellent customer service--if you need us, we will be there! Purchasing your new kitchen online can be stress free with our help and expertise. We wanted to be able to give our customers a quality product at an outstanding price. We are able to sell you cabinets with the same (if not better!) quality you would find at any retail store but for a fraction of the price. You will have piece of mind knowing that your cabinet order will arrive completely assembled and ready for you or your contractor to install. Our central office is located in Hopewell Junction, NY and we sell from warehouses through out the United States. Your orders are placed through our office and then shipped directly from the warehouse to your home. Our cabinets offer a large variety of finishes and cabinet options, so if you are looking to try something new or have a more 'custom' kitchen in mind, we have the perfect options for you! We try to cater to every customer's needs. Whether you're looking for an elegant, luxurious kitchen, a chic and modern design or just the ultimate cook's dream kitchen, we have the cabinets for you! We would also like our customers to know that we only sell well made, high quality cabinets. We will not sell you something that will fall apart and we only sell from reputable companies. Willow Lane Cabinetry will stand behind our product and our warranties 150%! We wouldn't be in business without customers like you and we recognize that important fact; because of that, we will not stop until you are truly 110% satisfied. We invite you to contact us 24/7 to ask any question at all regarding our products, warranties, or to get design help. We would love to speak with you and have an opportunity to earn your business and look forward to working with you soon! Sincerely,
The Willow Lane Cabinetry Family
