06/04/2024
Job Vacancy: Customer Service Provider (Remote)Position: Customer Service Provider
Location: Remote (Work from Home)
Employment Type: Full-Time/Part-Time
Salary: Competitive, based on experience
Application Deadline: Until the best one found
About Us:Telecom.u is a leading company dedicated to providing top-notch service and support to our valued customers. We pride ourselves on our commitment to excellence and our friendly, professional team. As we continue to grow, we're looking for a dedicated Customer Service Provider to join us remotely.
Job Description:As a Customer Service Provider, you will be the first point of contact for our customers, ensuring they receive outstanding service and support. You will handle inquiries, resolve issues, and provide information about our products and services.
Responsibilities:Respond promptly to customer inquiries via phone, email, and chat.Resolve customer complaints and issues efficiently and effectively. Provide detailed information about our products and services.Process orders, forms, applications, and requests.Follow up with customers to ensure their needs are met and satisfaction is achieved.Maintain accurate records of customer interactions and transactions.Collaborate with other team members and departments to resolve complex issues.
Requirements:Previous customer service experience preferred but not required.Excellent communication skills, both verbal and written.Strong problem-solving abilities and attention to detail.Ability to work independently and manage time effectively.Proficiency in using computers and customer service software.High-speed internet connection and a quiet workspace.Flexibility to work various shifts, including evenings and weekends if needed.
Benefits:Competitive salary with performance-based incentives.Flexible work hours.Opportunity to work from the comfort of your home.Professional development and training programs.Supportive and friendly team environment.Health, dental, and vision insurance (for full-time employees).
How to Apply:Interested candidates should submit their resume and a cover letter explaining why they are a good fit for this position to inbox.. Please include "Customer Service Provider Application" in the subject line.Telecom.u is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.We look forward to hearing from you!
