10/05/2024
Credit Union 1 proves Alaskans know no limits. As the only state-chartered financial co-op in Alaska, Credit Union 1 has spent over 70 years building its business, adding on digital services, a mobile branch and giving back to the communities it serves. We’re proud to help Credit Union 1 power this essential service.
Technology has been critical to Credit Union 1's growth, meaning more services for members. Chief Technology Officer Keith Bennett recalls, “We first offered 24/7 access to accounts back in '86, and we've continued to grow since then. Today, we offer digital services like Interactive Teller Machines (ITMs), which allow face-to-face interactions with members even in the most remote areas of Alaska.” Now, Credit Union 1 has 14 locations, mobile banking, and more than 40 ITMs across Alaska.
With GCI’s support, Credit Union 1 has been able to bring full banking services to places like Kodiak, Ketchikan, and Kotzebue where they plan to open the first credit union branch above the Arctic Circle. Bennett explains, “We rolled out Alaska’s first mobile branch in 2022 to bring banking services to communities on the road system and to events like the Alaska State Fair. GCI has been a key partner in adding cellular service to the truck in 2024, helping us grow and ensuring we can serve Alaskans wherever they are.”
On top of an excellent banking experience, Bennett says taking care of communities is also at the heart of CU1’s mission. “Our goal is to serve the underserved across Alaska, to help Alaskans with their financial well-being and stability. Being a co-op and not-for-profit, we get to do things in the communities we serve that other financial institutions wouldn’t. We give back to the communities.” This community-first focus is reflected in programs like an annual scholarship initiative and employee volunteer efforts. “This year, we’ve set a goal of 3,500 hours of volunteering across the organization because we believe that healthy Alaska communities mean a healthy economy,” Bennett explains.
As Credit Union 1 continues to expand its physical and digital presence, it remains committed to a mission of improving financial stability for Alaskans. "We have big plans to open two new branches this year and are constantly working to expand our digital offerings to meet the needs of our members across the state," says Bennett.
Learn more about how GCI can support your business needs ➡️ gci.com/small-business.