More than a Few Words

More than a Few Words Marketing conversation for business owners.

I have seen hosting platforms come and go, but since starting my podcast 14 years ago, I have been a fan of Podbean. Aff...
01/14/2025

I have seen hosting platforms come and go, but since starting my podcast 14 years ago, I have been a fan of Podbean. Affordable, easy to use, and delivers each episode seamlessly to iTunes, Spotify and every other major distribution platform

Easy to record and start podcasting in few steps. Unlimited bandwidth and storage. Everything you need to start a podcast for Free.

01/14/2025

From The Archive -
Online advertising can feel like navigating a dense forest without a map—especially for businesses trying to sell nationally without the resources of big-name competitors. That’s why I invited Krystal Covington, to share her expertise. Originally released in September 2022, Krystal's tips are still relevant today. Together, we explored how businesses can use geo-targeting and smart collaborations to stretch their advertising dollars further and stand out in targeted markets.
Here are the highlights of our conversation:

Focus Your Efforts With Geo-TargetingEven for businesses that can sell anywhere, narrowing the focus to specific regions can make a big impact. Tools like Google Trends help identify where demand is strongest, allowing companies to allocate their budget effectively. For instance, a $500 geo-targeted ad campaign in high-interest areas can yield better results than a $3,000 national campaign competing against industry giants.

Collaborations and Partnerships Pay OffBuilding "power partnerships" with complementary businesses can expand your reach without blowing your budget. From co-branded sweepstakes to shared promotions, partnerships allow you to tap into each other’s audiences and grow your contact lists while creating mutual value.

Creative Strategies for Audience GrowthKrystal shared her experience using tools like Gleam.io to run contests that reward participants for actions like visiting websites, following social media accounts, or joining email lists. This approach not only engages audiences but also helps both partners grow their visibility in meaningful, measurable ways.

Adapt These Strategies Locally or NationallyWhether you're targeting your hometown or a far-off market like Baltimore, the principles are the same. Find either local partners in your target area or collaborate with nearby businesses to enter new regions together.

At the end of the day, social media is social.   And just like in real life, money can't buy friends.
01/13/2025

At the end of the day, social media is social. And just like in real life, money can't buy friends.

Most small business owners rely on social media to reach a wide audience with ideas, messages, images, and questions. And if you want to…

Video is everywhere, but who has time to make all that video?  It is easy with the right tool. With  Opus Clip   I creat...
01/13/2025

Video is everywhere, but who has time to make all that video? It is easy with the right tool.

With Opus Clip I create multiple video shorts for my podcast in about a minute. Their AI tool helps me quickly find the best clips and my custom templates insure they look like my brand.

OpusClip turns long videos into high-quality viral clips for you to share on TikTok, YouTube Shorts, and Reels to increase social media reach.

How I manage to be visible on so many platforms everyday.  With Publer, I can post to multiple channels, but adjust for ...
01/12/2025

How I manage to be visible on so many platforms everyday. With Publer, I can post to multiple channels, but adjust for each platform. I can schedule weeks and even months in advance, review engagement and reuse the best content

Boost your social media strategy with Publer’s suite of tools. Manage multiple accounts, schedule posts, collaborate with your team, and analyze performance—all in one place.

01/12/2025

I teach marketing at a local university, and this week I was talking to my students about Ansoff's Marketing Matrix. In this structure, he identifies four ways that you can grow your business.
1) Sell more of what you're already selling to your existing customers.
2) Sell more of what you're selling, but to new customers.
3) Develop a brand new product and sell that to your existing customers.
4) Sell a new product to a new group of customers.
Of the four strategies, that last one, diversification is really hard to do because you're in uncharted waters with people who don't know and love you. So my recommendation if you're ready to grow, figure out whether you have a product that has broader appeal and you just haven't introduced people to it, or if your current customers are ready for something new.
What did you think of the episode? I would love to hear from you. Please take a quick minute to complete the listener survey I can create shows that that keep you coming back, with a few laughs and a lot of practical tips along the way. https://lp.constantcontactpages.com/sv/AWHOIJ0/MTFW

Greg Wasserman shares tips on how to repurpose everything with the help of AI. To start he suggests recording everything...
01/11/2025

Greg Wasserman shares tips on how to repurpose everything with the help of AI. To start he suggests recording everything.

Many "would be writers" think they should start with a title and let the story unfold.  Our guest, Tina Bakehouse sugges...
01/11/2025

Many "would be writers" think they should start with a title and let the story unfold. Our guest, Tina Bakehouse suggests starting in the middle. Begin by fleshing out the content in the middle. Once you are clear on the body of what you're writing it will inspire the title and the flow from beginning to end.

While a good title will grab the reader's attention, the best part of any story is the conflict or twist in the middle portion, which carries the reader along on the ride with with the storyteller.

LISTEN NOW https://mcdn.podbean.com/mf/web/9f69w4/All_communicatoin_is_personalbu50u.mp3

01/10/2025

Tik Tok and Twitter Together? If you were Elon Musk, would you consider buying Tik Tok? Would that be a smart marketing strategy?

Wondering how I manage my live streams? I use Streamyard, and you can to Use this link to save $10 discount on an annual fee. https://streamyard.com/pal/d/5399072712687616

Like it or not, short form video needs to be a part of your overall plan.  So Jennifer Denney and I chatted about some o...
01/10/2025

Like it or not, short form video needs to be a part of your overall plan. So Jennifer Denney and I chatted about some of the things you can do to make better looking, short form content, with minimal effort.

1) Remember it is disposable content, so it doesn’t need to be perfect.

2) Record longer content and break it up into smaller bites (under a minute in length). That is much easier than trying to record one short tip every day.

3) Use AI to create shorts with captions.

4) Keep the main image in the frame. Different platforms will crop; the video in different ways.

5) Mix up the style so the content looks fresh in the feed, but still looks like your brand

6) Don’t be afraid to reshare videos that your audience may not have seen.

LISTEN NOW https://morethanafewwords.com/999-short-video-jennifer-denney

The internet is filled with get rich quick schemes. Here's why most of them won't work for you.
01/09/2025

The internet is filled with get rich quick schemes. Here's why most of them won't work for you.

01/09/2025

Whether you’re running a business, managing a nonprofit, or just trying to share your message with the world a good story is the key to connecting with people. Stories bring ideas to life, giving them color and shape that facts and figures alone just can’t match. That’s why I was so excited to chat with Shaté Hayes
She is a creative strategist with a fascinating background as a professional dancer and choreographer. Her career has been built on crafting stories—first on the stage and now as a tool for business leaders looking to inspire action. Our conversation was a wonderful reminder that, whether you’re working on a stage or in a boardroom, storytelling is one of the most powerful tools in your toolkit.
Here are the key takeaways from our chat:

Start by Collecting Your Puzzle Pieces

Before you can craft a great story, you need to gather all the raw materials. Building a story is like assembling a puzzle—laying out data, testimonials, and even permissions to use specific anecdotes. The more pieces you collect, the easier it is to see the full picture and decide what’s most compelling.

Choose Stories That Align with Your Purpose

Not every story or element you collect will make the cut. Pick stories that reflect your business’s core mission and goals. Think of it like packing for a trip: you don’t need to bring everything, just the essentials that will get you where you want to go.

Focus on the Human Element

Some of the most impactful stories aren’t about big numbers or dramatic events—they’re about small, relatable moments. Look for human moments that connect people, it is not about a bland testimonial of how they liked working with your, but a compelling explanation of how you helped them solve a problem and how that felt for both of you.

Tailor Stories to the Right Platforms

From Instagram Reels to LinkedIn posts, stories shine when they’re shared in a way that fits the platform. Shaté reminded me that we don’t need to be everywhere—just where our audience is—and to play to each platform’s strengths, like video for TikTok or text posts for LinkedIn.

Every Business Has a Story Worth Sharing

Forget the myth that stories must be extraordinary to be meaningful. Even seemingly simple experiences—like how you overcame a challenge or found a creative solution—can resonate with your audience. It’s about being real and relatable.

01/08/2025

Whether you’re running a business, managing a nonprofit, or just trying to share your message with the world a good story is the key to connecting with people. Stories bring ideas to life, giving them color and shape that facts and figures alone just can’t match. That’s why I was so excited to chat with Shaté Hayes.

She is a creative strategist with a fascinating background as a professional dancer and choreographer. Her career has been built on crafting stories—first on the stage and now as a tool for business leaders looking to inspire action.

Wondering how I manage my live streams? I use Streamyard, and you can to Use this link to save $10 discount on an annual fee. https://streamyard.com/pal/d/5399072712687616

How do you make create irrelevant competitors? Start by identifying what makes you unique.
01/08/2025

How do you make create irrelevant competitors? Start by identifying what makes you unique.

With irrelevant competitors, you will close more sales. How do you make create irrelevant competitors? Start by identifying what makes you unique.

https://medium.com/read-or-die/help-your-competitors-45b10a627527I am sure you think this headline is a mistake, that I ...
01/07/2025

https://medium.com/read-or-die/help-your-competitors-45b10a627527

I am sure you think this headline is a mistake, that I meant to say something else, but I really mean this. If you want to build a successful business in a vibrant marketplace, you will grow faster if you help your competitors. Before you decide I am completely crazy, consider the following facts

Image created with stock photography from Canva

01/07/2025

In this episode, I sat down with Johnny Cooper to tackle a big question: Who is your ideal client? If you’re like most business owners, you’ve probably wrestled with this at some point, worrying about whether narrowing your focus means missing out on other opportunities. Johnny, who runs the popular community Johnny Hates Marketing, had a refreshingly straightforward take on the subject. With his British wit and practical insights, he laid out a simple approach to targeting the right people without overcomplicating things or getting stuck in “what-if” thinking.
Here are the big takeaways from our conversation:

The Value of Defining an Ideal Client: Aiming to please everyone dilutes a brand’s appeal. Instead, identifying a specific group with distinct needs creates a stronger, more targeted message.

Overcoming Fear of Exclusion: Business owners often fear losing out on clients if they narrow their focus. Defining an ideal client doesn’t exclude others—it simply helps businesses attract the most compatible clients. Adjustments can be made over time if necessary.

Johnny’s Three-Legged Stool for Ideal Clients: He outlines three essential traits for an ideal client:
They have a pressing, significant problem you can solve.
They are visible or identifiable by certain markers, making it easy to connect with them.
They have the financial means to invest in your services.

Simplicity in Targeting: Take a straightforward approach, avoid over-complication and make adjustments

If you’ve enjoyed this conversation sign up for a weekly newsletter get links to episodes you might have missed and other resources for your business https://morethanafewwords.com/avoid-fomo/

01/06/2025

Let’s face it: whether it’s a middle school rumor or a scathing online review, negative feedback stings. As business owners, those harsh words often hit close to home because they’re not just about our work—they’re about us. In this episode of More Than a Few Words, I chatted with David Oates, a seasoned crisis communications expert, about how to handle negative reviews and comments with grace. David shared practical advice on how to respond with "empathy and action"—a simple yet powerful approach to defuse tension, protect your brand, and show others that you care about making things right.
Key Takeaways:

Empathy and Action Are Key: When responding to negative reviews or comments, show understanding without immediately accepting blame. Apologize for the experience and offer to make things right, which reassures current and potential customers of your commitment to service.

Avoid Ignoring or Arguing: Ignoring negative feedback implies indifference, while arguing online escalates conflict. Both approaches can harm your reputation. Instead, focus on resolving the issue calmly and professionally.

Use Reviews as Insights: Positive and negative reviews are goldmines for understanding your customers. Positive reviews can inspire marketing language, while negative ones offer valuable lessons to improve.

Solicit Feedback Proactively: Regularly ask for customer feedback and make it easy for satisfied customers to leave reviews on platforms like Google or Yelp. This helps balance out any negative comments with authentic, glowing endorsements.

Think Old-School, Act Online: Just as local shopkeepers once chatted with customers over the counter, business owners today can build relationships and trust through online interactions. Approach these conversations with the same care and humanity you’d show in person.

Actionable Tips:

Monitor reviews and social media mentions regularly to stay on top of feedback.
Respond promptly and empathetically to negative comments, signaling your commitment to customer care.
Encourage happy customers to leave reviews to showcase your strengths.
Remember: every interaction, even online, is a chance to build trust and loyalty.

Want more great advice? Check out David's website and connect with him on LinkedIn.
For additional resources to grow your business, head over to More Than a Few Words.

01/06/2025

Sometimes, as business owners and marketers, we get so wrapped up in what excites us about our products or services that we lose sight of what matters to our audience. That’s exactly what Brad Koch, a coach and business strategist, discovered the hard way.
Brad talks about what went wrong as he shared a story of a marketing campaign that fell flat—and the lessons he learned about crafting messaging his customers really cared about.
Key Takeaways:

Shift the focus to your audience’s needs. Brad’s original campaign focused on features and specs that excited his team but didn’t address the real pain points of his target audience. The "aha" moment came when he realized his messaging needed to solve his customers' problems, not highlight his product’s capabilities.

Be the guide, not the hero. Effective marketing positions your customer as the hero of the story and your business as the guide who helps them succeed.

Clarity beats complexity. Trying to say everything in your marketing only dilutes your message. Narrow your focus, be clear, and trust that a simple, specific message will have more impact than a long list of features.

Get an outside perspective. Brad emphasized the value of fresh eyes. Whether it’s a trusted colleague, a coach, or an external consultant, feedback from someone outside your organization can help you see what your audience sees—and spot the gaps you’re too close to notice.

Actionable Insights:Before launching your next marketing campaign, ask yourself:

Does this message solve a problem for my audience?
Am I guiding them toward their success?
Is my message clear and focused?
Have I sought feedback from someone outside my team?

Learn more about Brad
And if you have enjoyed this conversation, be sure to check out all the resources for small business owners at More than A Few Words

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A Conversation, Ten Years in the Making

It started as a conversation with friends. When someone would drop by Roundpeg, Lorraine would pull out her iPhone and record a bit of banter. From those first, informal interactions with local marketing professionals, authors, and entrepreneurs, More than a Few Words was born.

Over the last decade, we’ve experimented with lots of formats including 30-minute live episodes, complete with a call-in number and a real-time Twitter feed. There were half-baked marketing ideas, conversations with marketing celebrities, lots of laughs, and good information along the way.

Today, the ten-minute conversations are heard by business owners around the world looking for practical tips and a little bit of marketing inspiration.