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Nearshore Americas is the authoritative resource for gaining knowledge, making connections and developing an expert understanding of the fast-emerging Nearshore technology services market. Nearshore Americas is an independent online business news provider dedicated to expanding knowledge around the fastest growing IT services and business process services market in the world. As one of the world’s
leading online resources for the global services industry, Nearshore Americas is committed to providing high value information and data for business, finance and IT leaders in the U.S. Nearshore Americas is owned and published by US-based Next Coast Media – which also operates two other leading online news sites: Global Delivery Report and Sourcing Brazil. Visit Nearshore Americas to sign up for a free newsletter, and follow the brand through Facebook, Twitter and Linkedin.
09/25/2023
Service center setups are shrinking in the Americas. Nevertheless, demand for regional talent is on the rise. What's happening in the market?
Service center setups are shrinking in the Americas. Nevertheless, demand for regional talent is on the rise. What's happening in the market?
09/21/2023
Nearshore America's latest white paper explores how Jamaica's cultural heritage has cultivated its population's soft skills, giving it an edge on the GSS race. Get the full insights here and by downloading the report:
Nearshore America's latest white paper explores how Jamaica's cultural heritage have cultivated its population soft skills, giving it an edge on the GSS race.
09/21/2023
Latin America is not known for having high figures when it comes to R&D spending. And yet, the region's profile in tech keeps rising. Why is that? get the full insights here:
https://nearshoreamericas.com/breakdown-what-latams-low-rd-numbers-really-tell-us/
Latin America is not known for having high figures when it comes to R&D spending. And yet, the region's profile in tech keeps rising. Why is that?
09/07/2023
Cultural awareness can be a powerful tool at the negotiating table, as well as a relevant component in the formation of bonds in business. Learn more here:
https://nearshoreamericas.com/cultural-artifacts-as-a-tool-for-effective-negotiation/
Cultural awareness can be a powerful tool in the negotiating table, as well as a relevant component in the formation of bonds in business.
09/07/2023
In our latest Q&A we spoke with RadHires Founder Christopher White about what distinguishes Chile among the rest of LATAM's Nearshoring destinations. Get the full insights here:
https://nearshoreamericas.com/qa-a-re-examination-of-chile-the-germany-of-south-america/
In our latest Q&A we spoke with RadHires Founder Christopher White about what distinguishes Chile among the rest of LATAM's Nearshoring geos.
09/06/2023
Sagility's Anand Biradar envisions a future in which Jamaica has escalated in the value chain, providing something beyond basic BPO services. Learn more here:
https://nearshoreamericas.com/gsaj-president-seeks-to-push-jamaica-up-the-value-chain/
Jamaica Promotions Corporation (JAMPRO)
Sagility's Anand Biradar envisions a future in which Jamaica has escalated in the value chain, providing something beyond basic BPO services.
09/06/2023
HR departments within BPO firms are facing new challenges in the age of remote work, ESG, and higher expectations from employees. Learn which are the key challenges and best practices here: https://nearshoreamericas.com/applying-the-science-of-hr.../
HR departments within BPO firms are facing new challenges in the age of remote work, ESG and higher expectations from employees.
08/28/2023
The landscape for IT skills is defined now by continuous learning, a need for wider expertise, and a higher demand for soft skills coupled with technical ones. Learn more about the critical skills here: https://nearshoreamericas.com/the-evolving-landscape-of-skills-in-the-it-industry/
The landscape for IT skills is defined now by continuous learning, a need for wider expertise and a higher demand for soft skills coupled with technical ones.
08/24/2023
Monterrey is having a moment right now thanks to its great potential for nearshoring. But its own success comes with a slew of risks and challenges.
https://nearshoreamericas.com/will-monterrey-fall-victim-to-its-own-nearshoring-success/
Monterrey is having a moment right now thanks to its great potential for nearshoring. But its own success comes with a slew of risks and challenges.
08/24/2023
Something is cooking between Mexico and India. Both economies have been developing a tighter trade relationship over the past couple of years. Get aññ the insights here:
https://nearshoreamericas.com/recognizing-a-common-design-india-and-mexico-expand-economic-partnership/
Something is cooking between Mexico and India. Both economies have been developing a tighter trade relationship over the past couple years.
08/22/2023
In our latest Q&A, Nearshore Americas spoke with three experts in compliance in the Americas about what the term actually means and how it is applied to third-party contracts. Get the full insights here: https://nearshoreamericas.com/qa-a-guide-to-compliance-and-third-party-contracts/
In our latest Q&A, we speak with three experts in compliance in the Americas about what the term actually means and is applied to third party contracts.
08/02/2023
The flow of talent between the Nearshore and the US has been steady for several years. The story is told by the number of migrant visas issued from the US. See the full insights in the following infographic produced by Nearshore Americas
The flow of talent between the Nearshore and the US has been steady for several years. The story is told by the number of migrant visas issued from the US.
07/28/2023
Although several retail businesses are moving towards automation, the results usually clash with the quality of customer experience. Learn more here:
https://nearshoreamericas.com/automation-vs-customer-experience-the-case-of-amazon-go/
Although several retail businesses are moving towards automation, the results usually clash with the quality of customer experience.
07/27/2023
SoftServe is celebrating a year of operations in Mexico. How has a Ukrainian company fared in the country, in a context of global economic turmoil? Find out here:
https://lnkd.in/gz5aDGfM
Vladimir Mendoza
SoftServe's celebrating a year of operations in Mexico. How has a Ukrainian company fared in the country, in a context of global economic turnmoil?
07/20/2023
The International Court of Justice (ICJ) rejected Nicaragua’s request to review its 2012 ruling that awarded Colombia rights over seven small islands in the Caribbean. Learn more here:
The International Court of Justice (ICJ) ruled in favor of Colombia after Nicaragua appealed a ruling from 2012 in a case of land dispute.
07/19/2023
Mexican students seem to be opting for online universities instead of traditional higher-education institutions to get their IT degrees. Learn why here:
https://lnkd.in/gvsKdFQ2
Mexican students seem to be opting for online universities instead of traditional higher-education institutions to get their IT degrees.
07/19/2023
At Nexus 2023, a group of experts discussed the current stage and evolution of the remote working model applied to a global labor market. Get all the insights here:
At Nexus 2023, a group of experts discussed the current stage and evolution of the remote working model applied to a global labor market.
07/19/2023
What comes next for Central America? At Nexus 2023, a panel of experts made a case for the region's potential for a bright future in global business. Learn more here:
What comes next for Central America? At Nexus 2023, a panel of experts made a case for the region's potential for a bright future in global business.
07/14/2023
Nearshore Americas spoke with LEAD Technologies Developer Support Manager Hadi Chami about the effects that bringing AI to coding factories will have on the industry. Get all the insights here:
https://nearshoreamericas.com/qa-bringing-generative-ai-to-the-coding-factories/
NSAM spoke with LEAD Technologies Developer Support Manager Hadi Chami about the effects that bringing AI to coding factories will have on the industry.
07/14/2023
Germany will channel US$11 million for a training program that aims to fill its own talent gap with Latin American workers. Learn more here:
https://nearshoreamericas.com/germany-woos-latam-talent-with-upskilling-program/
Germany will launch an upskilling and training program in Latin America in an attempt to plug its own skills gap.
07/14/2023
Foreign direct investment (FDI) in Latin America and the Caribbean rose to US$208 billion in 2022, up 51% from the previous year and a record number for the region, according to the United Nations Conference on Trade and Development (UNCTAD).
https://nearshoreamericas.com/cala-region-hit-record-fdi-numbers-in-2022/
The Cala Region hit record numbers for foreign direct investment (FDI) during 2022, achieving 208 billion USD in the year.
07/13/2023
Businesses are launching head-on into the future, but several paths remain open. Nexus 2023 closed with a panel of experts discussing the options available. Get all the insights here:
https://nearshoreamericas.com/nexus-2023-are-businesses-ready-for-solutions-that-think-on-their-own/
Businesses are launching head-on into the future, but several paths remain open. Nexus 2023 closes with a panel of experts discussing the options available.
07/11/2023
China has become the second largest trading partner of Latin America. More countries in the region are signing free trade agreements with China in an attempt to boost their economics prospects.
https://nearshoreamericas.com/china-is-now-latams-second-largest-trading-partner/
China is now Latin America's second largest trading partner thanks to stronger FDI flows and FTAs between the Asian giant and countries in the region.
07/10/2023
Pricing by US providers of domestic BPO services have hit a wall, apparently, while Nearshore geos are getting more expensive. Should US companies reshore?
https://nearshoreamericas.com/breakdown-bpo-pricing-has-plateaued-in-the-us-will-onshore-shine-again/
Pricing by US providers of domestic BPO services have hit a wall, apparently, while Nearshore geos are getting more expensive. Should US companies reshore?
07/08/2023
Peru plans to build a high-speed broadband network in remote countryside areas. Learn more here:
https://nearshoreamericas.com/peru-plans-expansive-broadband-network-to-close-digital-gap/
Peru is preparing the expansion of its broadband network, with aims to provide better service to remote rural areas and close de digital gap.
07/06/2023
Usability is a defining factor for the success of any life insurance application. This article provides detailed tips on how to achieve it. Learn more here:
https://lnkd.in/eH4zcru3
Usability is a defining factor for the success of any life insurance application. This article provides detailed tips on how to achieve it.
07/06/2023
At Nexus 2023, a panel of experts discussed the state of generative AI in the nearshore sourcing ecosystem; what's being done, and what comes next. Get the full insights here:
https://lnkd.in/eQNAgdMj
At Nexus 2023, a panel of experts discussed the state of generative AI in the nearshore sourcing ecosystem; what's being done and what comes next.
07/06/2023
International corruption expert Susana Sierra speaks to the Nexus 2023 audience about the realities of compliance and how companies usually fall short of it. Learn more here:
https://lnkd.in/ezm8MaX5
International corruption expert Susana Sierra speaks to the Nexus 2023 audience about the realities of compliance and how companies usually fall short of it.
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We want to welcome back our sponsored partner Telerock BPO to the Nearshore Americas community. Learn more about their unique offering here: https://www.telerockbpo.com/
We want to welcome our new sponsored partner Caribbean HR Solutions to the Nearshore Americas community. Learn more about their unique offering here: https://conta.cc/2YqxIH8
Nearshore Forum : NDS Cognitive Labs - Mexico vs India - Software Development Outsourcing
Gustavo Parés, CEO of NDS Cognitive Labs tells us in this video what are the critical differences between Mexico and India in software development outsourcing. Learn more in our Nearshore Americas Forum here: #talent #software #tech #skills #mexico #ndscognitivelabs #outsource #nearshoreforum #india #difference #advantage #development
Gustavo Parés, CEO of NDS Cognitive Labs tells us in this video which in-demand IT skills can the Mexico talent pool provide. Learn more in our Nearshore Americas Forum here: #talent #software #tech #skills #mexico #ndscognitivelabs #outsource #nearshoreforum
Gustavo Parés, CEO of NDS Cognitive Labs tells us in this video why Mexico is a primary market for specialist outsourced software talent. Learn more here in our Nearshore Americas Forum:
Gustavo Parés, CEO of NDS Cognitive Labs tells us in this video why Mexico is a primary market for specialist outsourced software talent. Learn more in our Nearshore Americas Forum here: https://nearshoreamericas.com/nearshore-forum-mexico-plug-tech-talent-shortage/ #talent #nearshore #nearshoreforum #skills #mexico #NDSCognitiveLabs #it #software
We want to welcome our new sponsored partner Emmersion to the Nearshore Americas community. Learn more about their unique offering here: https://emmersion.ai/solutions/contact-centers/?utm_source=website&utm_medium=banner&utm_campaign=nearshore-ad-campaign #emmersion #language #hire #talent #retention #nearshore #skills #screen #automation #work
In this Nearshore Forum video, Craig Dempsey of Biz Latin Hub tells Nearshore Americas why nearshore demand is growing, and how hiring trends in Latin America have changed as a result of the pandemic.
We want to welcome our new sponsored partner Heinsohn to the Nearshore Americas community! Learn more about their unique offering here: https://heinsohncorp.com/nearshore-software-development/?utm_source=Nearshore&utm_medium=email&utm_campaign=newsletter2-nearshore
Do #digitalnomads, remote workers, free trade zones, and #latinamerica all have areas of overlap? Listen to a new podcast recorded last week with Maria Camila Moreno and our friends at Asociación de Zonas Francas de las Américas - AZFA to find out more. Check out the full episode here: https://open.spotify.com/episode/794YNnrFTlieSV3Li6SzQC?si=d2rL55vHSNiJGWBvm52FZA
Roll Video: Understanding the Promise and Perils of #Chatbots and #AI Speaking at #Nexus2018, four experts unpack the challenges of implementing successful, intelligent chatbots -- both customer and agent-facing -- as artificial intelligence plays a more significant role in driving new revenue. https://www.nearshoreamericas.com/understanding-promise-perils-chatbots/
Meet our Growing roaster of expert Speakers at NEXUS2018
Meet our ever-growing roster of expert #speakers at Nexus 2018.☑️ Looking ahead at #Nexus2018, the only business conference that truly addresses fundamental questions about the viability, performance, and a long-term outlook on the #Nearshore business model For more info, click here: http://nexus2018.com/
Meet our ever-growing roster of expert #speakers at Nexus 2018.☑️ Looking ahead at #Nexus2018, the only business conference that truly addresses fundamental questions about the viability, performance, and a long-term outlook on the #Nearshore business model For more info, click here: http://nexus2018.com/
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