Devol News

08/31/2024

Is anyone missing their dog's?

08/23/2024

Water bills are going out today! If you do not receive your bill by the 1st, please message us and we will drop it off. Due date is the 10th and disconnects are on the 15th. We appreciate you!

08/19/2024

Good job guys! Thank you so much for your service and commitment to our community and our surrounding communities! ~CB

08/18/2024

Starting this fall, we will have electronic payments and billing! That means you can also view and pay your bill online, which is exciting to everyone, us included! This will eliminate the mail issues and us having to call you to prevent late fees or disconnects.

Since the beginning of time, all accounts followed the policy below. New accounts that were not grandfathered in had to put a deposit down and complete the below application. When we started having major mail issues, I asked the council to temporarily allow the due date to be moved back to the 15th, even though all contracts stated the 10th. This grace period allowed me to remove late fees from accounts, it was not meant to be pushed back again to a further date. In a perfect world, having the extra days were great. However, this caused confusion on an account and we addressed it at the meeting. To correct the issue and follow the contracts, the water bills will go out every month before the 25th. Until we get electronic billing up and running, if you do not receive your bill, call or text me. I can drop it off or email it to you. All water bills in September are due on the 10th. I will go off of the postmarked date. An account holder dropped off her water bill at the post office this month on the 15th, it was postmarked and put in our post office box. Her account was the perfect example of a fast turnaround time. I communicated with her, it was super easy and seamless.

On another note, I was calling people out of courtesy. We do not want any account disconnected and I went above and beyond to prevent that. I am a full time RN, with a family, the water gig is just a side deal. All of the people that are in the workings of city business are trying to juggle things. We are not full time employees. It may not always be perfect, but we are trying to offset and prevent additional rate increases that we have had to pay from up the line and the state. We are also trying to juggle the large amount of leaks and projects we have going on.

Again, we thank you! Living in a small town has its ups and downs. But, we are all available anytime anyone has ever reached out to us, no matter the day or time.

08/11/2024

We have notified water account holders that payments are due every month by the 15th. We have a few customer accounts that continually pay a partial balance (or a payment every other month) and continually carry amounts over. We have sent notifications out that full balances are due on the 15th of every month. We will no longer allow accounts to roll over. It makes it hard for you to catch up and for us to budget. If payment is not paid by the 15th, your water will be placed on the disconnect list. 99% of our accounts are grandfathered in, which means there is no deposit on that account. If your account is disconnected and you have not paid a deposit, you will be required to place a deposit in addition to your bill.

Please remember, the City is a business and we are no different than any of your other utility providers. If there is extenuating circumstances and you need a payment arrangement, please call before the 15th, so the council can approve it. As a reminder we do not accept cash. Payments must be made in check or money orders.

We also understand that there is issues with the mail. We go off of the post marked date. To eliminate these issues, we have moved up the date on when water bills will be sent out. From the date it is sent out (25th) you now have 20 days to make sure payment is here on time.

Thank you tons in helping us make improvements for you!

08/11/2024

We went from unorganized to inventoried and organized! It took some time, but we are making progress. Huge thank you to the Devol Fire Department for lettng us store while we sorted!

We are moving in the direction of being as efficient as possible, which means less down town when we have a leak and less money being spent during that down time in materials and labor. We will have everything in hand and ready to go. Special thanks to everyone that showed up and out! Our city council meeting is this next Thursday at 6:00- we would love to have you! Please join us! ❤️ Cassie

07/31/2024

We need workers for the weekend of August 10th/11th and/or August 17th/18th to clean out the storage container, assemble shelving units, organize and put everything back together! We have worked almost every weekend on projects and things are coming together, but we could sure use some hands. We’ve made lots of changes and progress. We will also be there.

Send me a message or reply on here and I will contact you. I know it is hot, but we are needing to get a supply storage for materials, so that if/when we have a leak, our response time is fast. Thanks a ton and as always, you are appreciated in this small little town we all call home. - Cassie

07/23/2024

Maintenance on the water tower is taking place. During the process, fearless Keenan Turner took this amazing picture, while he was checking a gage. Yes, he was harnessed and secured! 😂 Thank you Keenan, for showing us how beautiful our town is from up above! We are extremely blessed to call this place home.

Friendly reminder, we have an Emergency Management meeting tonight at 6:00. Lori Hedges is presenting some exciting new grant opportunities for our little town. Big things are coming and we sure have the best village. Please join us! We always welcome output and volunteers! Thanks- Cassie

07/20/2024

This was a huge one, but the leak is fixed and water is back on! From the time we were notified, it took less than 2 hours. Most of that time was for Okie Dig to give the all clear. Excellent response time and teamwork, Blaine, Ron, Milton and Wes! Thank you Donna Groves for reporting it and watching out for our little town. ❤️ CB

07/19/2024

Devol Public Works is temporarily shutting off the water while we fix a main line break. We are sorry for the inconvenience. It will be turned back on as soon as possible. Special thanks to Wes, Ron, Milton Honeycut and our new water superintendent, Blaine Fowler for their promptness in getting this fixed. We appreciate you guys for always going above and beyond! - Cassie Brothers

07/05/2024

People… we are a small community and the people that work and volunteer for our small community go above and beyond. We are exhausted and it’s never good enough. For those that appreciate it, thank you! We rarely get volunteers and when we do, it’s always the same people. If you live in a small town and you want change or a voice, go to meetings and be active! It’s frustrating when people work for very little or volunteer and others complain. We need help and welcome help! Please come to the meetings and join your small community. People like to complain, but never show up. Town meeting will be this Thursday, please join us! Thanks a ton- Cassie

04/12/2023

11/02/2022

Y'all There are a few kids that did not get to go trick or treating last night because they were sick. If anyone has some Xtra candy you can bring to post office between 12 - 230 , I will gladly take them the candy.