GACEP

01/15/2025

The downloadable preliminary agenda, online registration, and a link to hotel reservations for the GACEP (formerly ABPM) Spring Conference in Austin, March 31 - April 2, are now available at https://bit.ly/GACEPSpring25 Maximum attendance for the conference is 300 people and GACEP Conferences often sell out, so we encourage you to register early!

New Membership/Registration Bundle Deal: Receive your first year of membership free with non-member rate conference registration! This offer is only available to those who have never been GACEP (formerly ABPM) members.

Questions? Please email [email protected] or call +1 214-389-0993.

We look forward to seeing you in Austin!

01/07/2025

For 30+ years our job has been to listen to you, our members, to ensure we’re providing the support, resources, and connections you and your program need to be impactful today and tomorrow. And just as you and your teams adapt and grow with your customers, we are evolving with you. Visit https://www.gacep.com/abpmisnowgacep to learn why ABPM is now GACEP!

01/07/2025

12/31/2024

As we close out the ABPM Community's 30th year, it's been fun to reflect on what a fantastic 30 years it's been. Members who we've been honored to serve for many years shared these finds with us as they reflected on their time with their amazing peers. We're looking forward to creating new memories with all of you in the years to come!

12/02/2024

We are pleased to announce a new episode in the Thought Leadership Podcast Series, The CX Live!, hosted and produced by ABPM Member, Darby Mason-Werner, as a service to her fellow members. Visit the Podcasts page for a direct link to the episode as well as past episodes:

https://www.abpm.com/podcasts

The CX Live! Episode 80: How to Make Connections and Build a Strong Network with Sharon Gewirtzman

In this year-end episode, Sharon Gewirtzman, Founder of TheCreativebySharon, shares her insights and expertise for becoming a ‘Super Connector’ - a career path dedicated to facilitating valuable introductions. From her time managing Visitor Centers to building trust with customers within the Amdocs and Palo Alto Networks briefing programs, Sharon is following her lifelong passion for connecting people and offering tools to help others do the same. She reviews the principles of intentional networking and techniques to be more effective including icebreakers to kickstart meaningful conversations and a connection tracker to assist in follow up activities. Key takeaways include learning how networking can be a joyous experience and the importance of surrounding yourself with people who have a positive mindset, who lift you up and bring you to long term relationships.

Enjoy!

11/22/2024

ABPM is pleased to release the 2024 Compensation Survey Report for Briefing and Customer Engagement Professionals, This tenth Compensation Survey report looks at compensation levels for nine standard positions throughout the United States, Europe, and APAC. This is an expansion of the number of titles and regions of the world compared to past Compensation Survey reports. Because data provided in this report results in low Ns when segmented into region and title, the report is meant as informational rather than formal research. Those members who completed the survey in full received a free copy of the report. The report is now available in ABPM's Online Store for $59 for members and $249 for non-members. Find it here: https://www.abpm.com/store_home.asp

11/11/2024

We are pleased to announce a new episode in the Thought Leadership Podcast Series, The CX Live!, hosted and produced by ABPM Member, Darby Mason-Werner, as a service to her fellow members. Visit the Podcasts page for a direct link to the episode as well as past episodes:

https://www.abpm.com/podcasts

The CX Live! Episode 79: From Rattlesnakes to Results: Crafting Change in EBCs with People, Processes and Projects with Keeley Lundquist: In this episode, Keeley Lundquist, Founder and Executive Consultant of Lime Group LLC, and Executive Briefing Center Expert/Transformation Leader, formerly of IBM, shares impactful approaches for effectively managing change within organizations. From her ‘Integrated Success Framework’ that focuses on people, processes and projects, to the power of design thinking, Keeley illustrates how briefing professionals can remain agile and address barrier points to drive continuous innovation and transformation. She also introduces our audience to the powerful 5 stage ADKAR model from Prosci for overcoming resistance, ensuring team members are ready to adapt to change.

Enjoy!

11/05/2024

ABPM is pleased to announce that "Making your Business Case at the Executive Level (CCC)" will be offered as a virtual workshop on Thursday, December 12th from 10:00 am – 12:00 pm Central Time. The course will be taught by Candie Hurley and produced by ABPM. Registration is limited to 20 participants. Please email us with questions. We look forward to having you as part of the workshop!

10/31/2024

While ABPM members gathered earlier this month in Atlanta for the Fall Workshop Series, they also gathered in London! Loved receiving this photo taken when the Verizon team made time to visit Zoom while they were in London for their Customer Advisory Board engagements!

10/28/2024

ABPM is pleased to announce that "Advocacy Strategies & Advisory Boards (ACC)" will be offered as a virtual workshop on Thursday, November 14th from 10:00 am – 12:00 pm Central Time. The course will be taught by Ellen Barnes-Pfiffner and produced by ABPM. Registration is limited to 20 participants. Please email with any questions.

https://www.abpm.com/ev_calendar_day.asp?date=11%2F14%2F24&eventid=106

We look forward to having you as part of the workshop!
The ABPM Team

Advocacy Strategies & Advisory Boards Virtual Workshop for Briefing Professionals (ACC) Thursday, November 14, 2024  10:00 AM to 12:00 PM Central Time   Workshop Leader: Ellen Barnes-Pfiffner of EBP Business ConsultingIn the 20th Century, our best work required...

10/24/2024

Last week, it was our honor to present the Lifetime Service Award to a leader who has been an integral part of the ABPM Community from nearly the time ABPM was founded. Candie Hurley joined ABPM in 1999, when, as the leader of the Avaya program, she quickly grasped the strategies and impact that briefing programs can make in their companies. Within a year, she began to step up as a leader in the ABPM Community and over the next 20 years became known as “ABPM faculty”, leading sessions at nearly every conference.

Candie worked with Ann Benett to create the first ‘Facilitation Skills Training for Briefing Professionals’, which had a major impact on the effectiveness of those program teams who took the course and used the skills regularly in their programs. As a result, facilitating briefings quickly became an important component of the ‘Characteristics of World Class Briefing Programs’. Crucially, during the pandemic, at a moment when nearly everyone needed virtual facilitation training, she and Ann stepped up to lead multiple virtual facilitation sessions in a row for any ABPM members who needed the training.

Candie is an emeritus ABPM Advisory Board member and has facilitated board meetings since stepping down from the board. She’s been an important voice in the last several ‘Characteristics of World Class Briefing Programs’ reviews and updates, and she’s been a juror in 20 of the 21 annual awards programs!

Candie will retire at the end of 2024 and, though she will be sorely missed in the ABPM Community, we thank her sincerely for the incredible impact she’s had on the briefing and customer engagement world and wish her well-deserved relaxation and happiness in her next chapter.

Please join us in thanking and congratulating Candie Hurley, 2024 Lifetime Service Award recipient!

10/19/2024