12/24/2025
When eCourts went live in the final 13 counties this October, officials touted the conversion from paper to electronic filings as a “historic transformation.”
Ryan Boyce, director of the Administrative Office of the Courts (AOC), said saving North Carolinians trips to the courthouse and expanding access to records “was the foremost priority, and proud legacy, of the eCourts conversion.”
But the multi-year rollout of the system has been anything but smooth, plagued with delays, software glitches, and data errors that prompted calls from some quarters to hit pause so problems could be addressed.
State lawmakers said court officials in their home districts have not seen the conveniences and cost-savings eCourts was supposed to bring.