To bring this series to a conclusion, today we'll be talking about the fifth main component of tracking and analyzing engagement: Identifying the where, why, and how of conversion.
Understanding this is critical as it helps you know what areas to put extra focus on when connecting with prospects.
If you're looking for more TCJ episodes, head over to our YouTube channel to watch Mike and Greg's library of episodes! https://www.youtube.com/channel/UCoTeQCq0zmS0Jm7OMBxOVNg
We're back with another TCJ highlight! Today we'll be talking about the fourth main component of tracking and analyzing engagement, which is setting up an attribution system.
At Lone Beacon, we have our own attribution system (after many years of trial and error), and it has been a game-changer in helping us learn the what and how of our marketing, as well as really diving into the intent of prospects.
The third main component of analyzing and tracking customer journeys is: Measuring the Interaction. The engagements you receive on every platform and channel are all different and should be measured as such. Having a measuring system in place helps you better gage where in the customer journey people are.
In today's TCJ highlight, Mike and Greg will be talking about the 2nd main component of tracking and analyzing engagement which is defining interactions.
This is an important step in analyzing your customer journey because it helps you see things more clearly across all your platforms and mediums.
In last week's episode of The Customer Journey, Mike and Greg talked about how to track and analyze client and prospect engagement. Over the next couple of weeks, we'll be highlighting the 5 main components of tracking engagement.
#1 is Identifying Your Touch Points. Learn more now👇