AutoSuccess Magazine

01/24/2025

A proper introduction is critical to any good business networking experience. Here are six key factors for building your brand:

What makes a great “Brand”? Here are six key factors for building your brand.

01/20/2025

From sales performance analysis to inventory forecasting, integrated DMS analytics provide valuable insights that help dealerships optimize their operations and maximize profitability.

Learn more:

From sales performance analysis to inventory forecasting, integrated DMS analytics provide valuable insights that help dealerships optimize their operations and maximize profitability.

01/17/2025

It inevitably happens, sometimes not long after they’ve left the dealership lot: the dreaded paint chip or scratch. They can vary from a small chip to severe road rash, but when the vehicle owner is looking to avoid making a trip to the body shop, they may contact their dealership in hopes that a DIY solution is available.

Learn more:

Dr. ColorChip is taking the country by storm, providing a more profitable option for dealerships and a better professional paint repair for customers.

01/14/2025

Join our publisher, Susan Givens, for an exclusive live interview at NADA! Susan will be sharing her expert insights and perspectives on the latest trends and pivotal factors shaping the automotive industry live from the Dealer eProcess NADA Booth 2700! 🚀

01/13/2025

The key to inspection ROI is actionable data!

An autonomous inspection system can be a significant investment. Learn which features are the need-to-haves, and which the merely nice-to-haves:
Hunter Engineering Company Corporate

An autonomous inspection system can be a significant investment. Which features are the need-to-haves, and which the merely nice-to-haves?

01/10/2025

Team Velocity hosted an exclusive panel discussion featuring some of the industry’s most influential dealership and OEM leaders. The event was broadcast live from DC, and is now available to view on YouTube!
https://bit.ly/4j3GMXb

Hear ALR panelists explore topics ranging from AI innovation to transforming the car-buying experience through the power of data and CDPs.

01/04/2025

Dealerships, are you missing out on untapped opportunities in your service department? In this AutoSuccess Executive Spotlight, Bob Seal from APC shares how their innovative program captures customers who declined service contracts or are servicing vehicles without one. Watch now to learn how this program keeps customers coming back for service and helps you sell more cars! 🎥


Automotive Product Consultants LLC

Bob shares how APC’s program provides a no-cost solution to enhance revenue, improve customer retention, and streamline dealership operations, leveraging strategic data insights and efficient marketing to capture untapped opportunities.

01/03/2025

Knowing when customers engage with specific data or listings allows dealers to tailor their marketing strategies. This data can inform timely follow-ups, such as calls or emails, enhancing the customer experience and increasing the likelihood of a sale.
Velocity Automotive
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Knowing when customers engage with specific data or listings allows dealers to tailor their marketing strategies. This data can inform timely follow-ups, such as calls or emails, enhancing the customer experience and increasing the likelihood of a sale.

12/27/2024

Discover how adding ceramic coatings and paint protection film to your auto dealership's services can enhance profitability and customer satisfaction.

Learn about the benefits, market demand and strategic implementation of these high-margin services:
Dr. ColorChip Automotive Paint Chip Repair

Discover how adding ceramic coatings and paint protection film (PPF) to your auto dealership's services can enhance profitability and customer satisfaction. Learn about the benefits, market demand and strategic implementation of these high-margin services.

12/23/2024

By offering tailored financial products and proactive communication, dealers can help consumers manage the rising costs of vehicle ownership, ensuring a smoother and more secure driving experience.

Navigating Inflationary Pressures on Vehicle Ownership: A Guide for Auto Dealers:
CARS Protection Plus

By offering tailored financial products and proactive communication, dealers can help consumers manage the rising costs of vehicle ownership, ensuring a smoother and more secure driving experience.

12/21/2024

Zach Buckner of Hörmann Doors joins Brian in the studio. They discuss how high-performance doors must be built to withstand millions of cycles. 🚪 These doors not only enhance customer comfort but also help reduce HVAC costs by minimizing energy loss when opening and closing. Learn how quality doors reduce risks associated with malfunctions or wear over time.
Hörmann North America

Investing in high-quality, tailored door solutions enhances dealership functionality, customer satisfaction and long-term savings. Hörmann’s expertise ensures every dealership receives the best fit for its unique requirements.

12/20/2024

The initial appointment communication remains the most important conversation of the service appointment as it dictates everything which will occur, either positive or negative, throughout the entire service and repair process.

Learn more about "The Evolving Automotive Customer Experience" from Pencilwrench

The initial appointment communication remains the most important conversation of the service appointment as it dictates everything which will occur, either positive or negative, throughout the entire service and repair process.

12/17/2024

Entering 2025, we have a wider range of potential services and technologies than ever before. Like the Hall of Mirrors at the circus, many of the reflections the service and tech vendors give you are showing you a distorted picture of yourself. Some fat, some skinny, some short and some tall, you’re told that you’re missing something critical that you may not need, while your existing vendors may also be telling you that everything is perfect when, in fact, it’s not.

Learn more about shattering marketing lies & reporting distortion from Wikimotive:

Like the circus Hall of Mirrors, many of the reflections the service and tech vendors give you are showing you a distorted picture of yourself.

12/14/2024

Are you prepared for the growing risks of cyberattacks and data disruptions? In this must-watch interview, Joey Green from One View dives into the top challenges dealerships face today, from ransomware targeting your sensitive data to natural disasters disrupting daily operations.
Your dealership's ability to serve customers and maintain trust depends on how well you're prepared for the unexpected. 💡
Watch now and get the insights you need to stay resilient and thrive! 📹
https://bit.ly/3VsIirG

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Joey Green highlights the pressing issues of cybersecurity and operational disruptions in the industry and explores the broader scope of data disruptions.

12/13/2024

A streamlined PDI process enhances customer satisfaction and accelerates inventory turnover, critical in a high-pressure market.

Rapid Recon
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A streamlined PDI process enhances customer satisfaction and accelerates inventory turnover, critical in a high-pressure market.

12/11/2024

The integration of AI in automotive CRM systems marks a significant advancement for dealerships, offering tools to streamline operations, reduce costs and enhance customer satisfaction.
TECOBI
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The integration of AI in automotive CRM systems marks a significant advancement for dealerships, offering tools to streamline operations, reduce costs and enhance customer satisfaction.

12/10/2024

Say goodbye to title delays and hello to faster sales. Learn how Hudson Automotive Group's CarVendee is leveraging the National Digital Titling Clearinghouse to streamline operations, boost efficiency and keep customers happy.
📽️ Watch the full conversation here with Shane Bigelow of Champ Titles and Kimberly Scogin of Hudson Automotive Group and see how your dealership can benefit!
🔗 https://bit.ly/3Zu9F5F

Discover how the National Digital Titling Clearinghouse is revolutionizing title management for car dealers. Learn how Hudson Automotive Group's CarVendee leverages this solution to boost efficiency, reduce delays and enhance customer satisfaction.

12/09/2024

Three key areas are reshaping how dealerships operate and drive success: customer relationship management tools (CRMs), customer reconditioning efficiency and proper merchandising through Digital Vehicle Portfolios (DVPs). All three of these concepts work together to boost profit per vehicle (PPV) and revolutionize dealership operations.

Learn more from Gage Hathcock of Velocity Automotive:

The dynamic trio of the CRM, recon software and DVPs works together to boost profit per vehicle and revolutionize dealership operations.