Kenneth Kwan

03/02/2025

𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐋𝐞𝐬𝐬𝐨𝐧𝐬 𝐟𝐫𝐨𝐦 𝐭𝐡𝐞 𝐂𝐡𝐢𝐧𝐞𝐬𝐞 𝐙𝐨𝐝𝐢𝐚𝐜: 𝐓𝐡𝐞 𝐒𝐧𝐚𝐤𝐞 🐍

𝖨𝗇 𝗍𝗁𝖾 𝖢𝗁𝗂𝗇𝖾𝗌𝖾 𝗓𝗈𝖽𝗂𝖺𝖼, 𝗍𝗁𝖾 𝖲𝗇𝖺𝗄𝖾 𝗌𝗒𝗆𝖻𝗈𝗅𝗂𝗓𝖾𝗌 𝗐𝗂𝗌𝖽𝗈𝗆, 𝗌𝗍𝗋𝖺𝗍𝖾𝗀𝗒, 𝖺𝗇𝖽 𝗍𝗋𝖺𝗇𝗌𝖿𝗈𝗋𝗆𝖺𝗍𝗂𝗈𝗇. 𝖮𝖿𝗍𝖾𝗇 𝗆𝗂𝗌𝗎𝗇𝖽𝖾𝗋𝗌𝗍𝗈𝗈𝖽, 𝗌𝗇𝖺𝗄𝖾𝗌 𝖾𝗆𝖻𝗈𝖽𝗒 𝗉𝖺𝗍𝗂𝖾𝗇𝖼𝖾, 𝖺𝖽𝖺𝗉𝗍𝖺𝖻𝗂𝗅𝗂𝗍𝗒 𝖺𝗇𝖽 𝗍𝗁𝖾 𝖺𝖻𝗂𝗅𝗂𝗍𝗒 𝗍𝗈 𝗌𝖾𝗂𝗓𝖾 𝗈𝗉𝗉𝗈𝗋𝗍𝗎𝗇𝗂𝗍𝗂𝖾𝗌 𝖺𝗍 𝗍𝗁𝖾 𝗋𝗂𝗀𝗁𝗍 𝗆𝗈𝗆𝖾𝗇𝗍—𝗊𝗎𝖺𝗅𝗂𝗍𝗂𝖾𝗌 𝖾𝗏𝖾𝗋𝗒 𝗅𝖾𝖺𝖽𝖾𝗋 𝗌𝗁𝗈𝗎𝗅𝖽 𝖾𝗆𝖻𝗋𝖺𝖼𝖾.

Here are six powerful leadership lessons we can learn from the Snake:

1️⃣ 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐓𝐡𝐢𝐧𝐤𝐢𝐧𝐠 – 𝖲𝗇𝖺𝗄𝖾𝗌 𝖺𝗋𝖾 𝖼𝖺𝗅𝖼𝗎𝗅𝖺𝗍𝖾𝖽 𝖺𝗇𝖽 𝗆𝖾𝗍𝗁𝗈𝖽𝗂𝖼𝖺𝗅 𝗂𝗇 𝗍𝗁𝖾𝗂𝗋 𝗆𝗈𝗏𝖾𝗆𝖾𝗇𝗍𝗌. 𝖦𝗋𝖾𝖺𝗍 𝗅𝖾𝖺𝖽𝖾𝗋𝗌 𝖽𝗈𝗇’𝗍 𝗋𝗎𝗌𝗁 𝖽𝖾𝖼𝗂𝗌𝗂𝗈𝗇𝗌; 𝗍𝗁𝖾𝗒 𝗈𝖻𝗌𝖾𝗋𝗏𝖾, 𝖺𝗇𝖺𝗅𝗒𝗌𝖾 𝖺𝗇𝖽 𝗌𝗍𝗋𝗂𝗄𝖾 𝖺𝗍 𝗍𝗁𝖾 𝗋𝗂𝗀𝗁𝗍 𝗍𝗂𝗆𝖾.

2️⃣ 𝐑𝐞𝐬𝐢𝐥𝐢𝐞𝐧𝐜𝐞 & 𝐀𝐝𝐚𝐩𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲 – 𝖠 𝗌𝗇𝖺𝗄𝖾 𝗌𝗁𝖾𝖽𝗌 𝗂𝗍𝗌 𝗌𝗄𝗂𝗇 𝗍𝗈 𝗀𝗋𝗈𝗐. 𝖫𝖾𝖺𝖽𝖾𝗋𝗌 𝗆𝗎𝗌𝗍 𝖾𝗆𝖻𝗋𝖺𝖼𝖾 𝖼𝗁𝖺𝗇𝗀𝖾, 𝖼𝗈𝗇𝗍𝗂𝗇𝗎𝗈𝗎𝗌𝗅𝗒 𝗅𝖾𝖺𝗋𝗇 𝖺𝗇𝖽 𝖾𝗏𝗈𝗅𝗏𝖾 𝗍𝗈 𝗌𝗍𝖺𝗒 𝗋𝖾𝗅𝖾𝗏𝖺𝗇𝗍 𝗂𝗇 𝖺 𝖿𝖺𝗌𝗍-𝖼𝗁𝖺𝗇𝗀𝗂𝗇𝗀 𝗐𝗈𝗋𝗅𝖽.

3️⃣ 𝐄𝐦𝐨𝐭𝐢𝐨𝐧𝐚𝐥 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞 – 𝖲𝗇𝖺𝗄𝖾𝗌 𝗆𝖺𝗒 𝗇𝗈𝗍 𝗌𝗉𝖾𝖺𝗄, 𝖻𝗎𝗍 𝗍𝗁𝖾𝗒 𝖺𝗋𝖾 𝗁𝗂𝗀𝗁𝗅𝗒 𝗂𝗇𝗍𝗎𝗂𝗍𝗂𝗏𝖾. 𝖫𝖾𝖺𝖽𝖾𝗋𝗌 𝗐𝗁𝗈 𝗅𝗂𝗌𝗍𝖾𝗇, 𝗋𝖾𝖺𝖽 𝗍𝗁𝖾 𝗋𝗈𝗈𝗆 𝖺𝗇𝖽 𝗋𝖾𝗌𝗉𝗈𝗇𝖽 𝗍𝗁𝗈𝗎𝗀𝗁𝗍𝖿𝗎𝗅𝗅𝗒 𝖼𝗋𝖾𝖺𝗍𝖾 𝗌𝗍𝗋𝗈𝗇𝗀𝖾𝗋, 𝗆𝗈𝗋𝖾 𝖾𝗇𝗀𝖺𝗀𝖾𝖽 𝗍𝖾𝖺𝗆𝗌.

4️⃣ 𝐂𝐚𝐥𝐜𝐮𝐥𝐚𝐭𝐞𝐝 𝐑𝐢𝐬𝐤𝐬 – 𝖲𝗇𝖺𝗄𝖾𝗌 𝖽𝗈𝗇’𝗍 𝗐𝖺𝗌𝗍𝖾 𝖾𝗇𝖾𝗋𝗀𝗒 𝗈𝗇 𝗎𝗇𝗇𝖾𝖼𝖾𝗌𝗌𝖺𝗋𝗒 𝗆𝗈𝗏𝖾𝗌. 𝖲𝗎𝖼𝖼𝖾𝗌𝗌𝖿𝗎𝗅 𝗅𝖾𝖺𝖽𝖾𝗋𝗌 𝗍𝖺𝗄𝖾 𝗐𝖾𝗅𝗅-𝗆𝖾𝖺𝗌𝗎𝗋𝖾𝖽 𝗋𝗂𝗌𝗄𝗌—𝖻𝖺𝗅𝖺𝗇𝖼𝗂𝗇𝗀 𝖻𝗈𝗅𝖽𝗇𝖾𝗌𝗌 𝗐𝗂𝗍𝗁 𝗐𝗂𝗌𝖽𝗈𝗆.

5️⃣ 𝐌𝐚𝐬𝐭𝐞𝐫 𝐨𝐟 𝐓𝐢𝐦𝐢𝐧𝐠 – 𝖲𝗇𝖺𝗄𝖾𝗌 𝗄𝗇𝗈𝗐 𝗐𝗁𝖾𝗇 𝗍𝗈 𝖺𝖼𝗍 𝖺𝗇𝖽 𝗐𝗁𝖾𝗇 𝗍𝗈 𝗌𝗍𝖺𝗒 𝗌𝗍𝗂𝗅𝗅. 𝖫𝖾𝖺𝖽𝖾𝗋𝗌𝗁𝗂𝗉 𝗋𝖾𝗊𝗎𝗂𝗋𝖾𝗌 𝗍𝗁𝖾 𝖽𝗂𝗌𝖼𝗂𝗉𝗅𝗂𝗇𝖾 𝗍𝗈 𝗐𝖺𝗂𝗍 𝖿𝗈𝗋 𝗍𝗁𝖾 𝗋𝗂𝗀𝗁𝗍 𝗆𝗈𝗆𝖾𝗇𝗍 𝗍𝗈 𝗆𝖺𝗄𝖾 𝖺 𝗆𝗈𝗏𝖾, 𝗐𝗁𝖾𝗍𝗁𝖾𝗋 𝗂𝗍’𝗌 𝗅𝖺𝗎𝗇𝖼𝗁𝗂𝗇𝗀 𝖺 𝗉𝗋𝗈𝖽𝗎𝖼𝗍, 𝗇𝖾𝗀𝗈𝗍𝗂𝖺𝗍𝗂𝗇𝗀 𝖺 𝖽𝖾𝖺𝗅, 𝗈𝗋 𝗉𝗂𝗏𝗈𝗍𝗂𝗇𝗀 𝖺 𝗌𝗍𝗋𝖺𝗍𝖾𝗀𝗒.

6️⃣ 𝐆𝐫𝐚𝐜𝐞 𝐔𝐧𝐝𝐞𝐫 𝐏𝐫𝐞𝐬𝐬𝐮𝐫𝐞 – 𝖲𝗇𝖺𝗄𝖾𝗌 𝗆𝗈𝗏𝖾 𝗐𝗂𝗍𝗁 𝐠𝐫𝐚𝐜𝐞 𝐚𝐧𝐝 𝐩𝐫𝐞𝐜𝐢𝐬𝐢𝐨𝐧, 𝖾𝗏𝖾𝗇 𝗂𝗇 𝖽𝖺𝗇𝗀𝖾𝗋𝗈𝗎𝗌 𝗌𝗂𝗍𝗎𝖺𝗍𝗂𝗈𝗇𝗌. 𝖫𝖾𝖺𝖽𝖾𝗋𝗌 𝗐𝗁𝗈 𝗋𝖾𝗆𝖺𝗂𝗇 𝖼𝖺𝗅𝗆 𝗎𝗇𝖽𝖾𝗋 𝗉𝗋𝖾𝗌𝗌𝗎𝗋𝖾 𝗂𝗇𝗌𝗉𝗂𝗋𝖾 𝖼𝗈𝗇𝖿𝗂𝖽𝖾𝗇𝖼𝖾 𝖺𝗇𝖽 𝖽𝗋𝗂𝗏𝖾 𝗋𝖾𝗌𝗎𝗅𝗍𝗌.

👉 𝖶𝗁𝖺𝗍’𝗌 𝗒𝗈𝗎𝗋 𝖿𝖺𝗏𝗈𝗎𝗋𝗂𝗍𝖾 𝗅𝖾𝖺𝖽𝖾𝗋𝗌𝗁𝗂𝗉 𝗍𝗋𝖺𝗂𝗍 𝖿𝗋𝗈𝗆 𝗍𝗁𝖾 𝖲𝗇𝖺𝗄𝖾? 𝖫𝖾𝗍 𝗆𝖾 𝗄𝗇𝗈𝗐 𝗂𝗇 𝗍𝗁𝖾 𝖼𝗈𝗆𝗆𝖾𝗇𝗍𝗌! 🐍💡

28/01/2025

💡 𝐈𝐬 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦 𝐫𝐞𝐚𝐝𝐲 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐜𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬 𝐨𝐟 𝟐𝟎𝟐𝟓?

Rapid change, evolving technologies, and shifting workforce dynamics are putting teams to the test.

The question is: 𝐖𝐡𝐚𝐭 𝐬𝐤𝐢𝐥𝐥𝐬 𝐰𝐢𝐥𝐥 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦 𝐭𝐡𝐫𝐢𝐯𝐞 𝐚𝐦𝐢𝐝 𝐮𝐧𝐜𝐞𝐫𝐭𝐚𝐢𝐧𝐭𝐲?

𝐓𝐚𝐤𝐞 𝟒 𝐦𝐢𝐧𝐮𝐭𝐞𝐬 to share your thoughts in our survey and be part of shaping solutions for tomorrow’s workplace challenges.

𝐂𝐥𝐢𝐜𝐤 𝐭𝐡𝐞 𝐥𝐢𝐧𝐤 𝐛𝐞𝐥𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐬𝐭𝐚𝐫𝐭𝐞𝐝! 𝐎𝐯𝐞𝐫𝐜𝐨𝐦𝐞 𝐭𝐡𝐞𝐬𝐞 𝐡𝐮𝐫𝐝𝐥𝐞𝐬 𝐚𝐧𝐝 𝐥𝐞𝐚𝐝 𝐰𝐢𝐭𝐡 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐜𝐞 𝐢𝐧𝐭𝐨 𝟐𝟎𝟐𝟓!

https://forms.office.com/r/E3tHJTjECG

27/01/2025

When Dreams Are Not Enough: My Journey Through the Struggles of Running a Training Business

Starting a business is often glamorized, but the reality can feel like climbing a mountain with no map or tools. When I started my training consultancy 18 years ago, I was running on pure determination—and a lot of “love and fresh air.”

The first four years were tough. I struggled to:
1. Impress anyone because I had no track record.
2. Stand out in a crowded market.
3. Understand my own strengths.

Every rejection felt like a blow, chipping away at my confidence, making me question if I was chasing an impossible dream.

All I had was this dream. But dreams don’t pay the bills.

In those early days, I relied on my wife to support us financially and it was humbling—sometimes humiliating. I made mistake after mistake. I didn’t understand the market. I couldn’t position myself.

And the worst part? I felt like I was failing not just in business, but as a husband and provider.

For a period of time, I didn’t even pay myself CPF (Central Provident Fund). The CPF Board sent me warning letters, but the reality was, I didn’t have the money.

Eventually, I was fined.

I remember feeling crushed—not just because I had to pay the fine, but because it was yet another reminder of how far I was from the successful business owner I wanted to be.

Family gatherings were another source of stress. Relatives would ask about my work and where I had travelled for holidays. Every year, I’d give the same awkward reply: I was still doing training, and no, there were no holiday plans—I simply couldn’t afford it.

But through the struggle, something inside me refused to give up. Slowly, I started to figure things out. And after years of trial, error, and sheer persistence, I turned the corner.

Today, I’m proud to run a successful training consultancy. We’ve worked with leading organisations, secured six-figure contracts, and supported senior leaders and managers in driving organisational change that delivers real results.

It wasn’t an easy journey, but the lessons I’ve learnt are worth sharing:

1. You don’t need to excel at everything—but you must be exceptional at one thing. Mastery is what sets you apart.
2. Clients want results, not just experiences. Be clear about the outcomes you deliver and work relentlessly to make them predictable and repeatable.
3. Understand the real business you’re in. We became sought-after because we created a process that ensures measurable results—not just inspiring training sessions.

To anyone who is struggling right now, I see you. I’ve been there. It’s painful, lonely and exhausting. But you don’t have to do it alone.

If my story resonates with you, reach out. I’m here to share what I’ve learnt and help you on your journey.

Because sometimes, the biggest breakthroughs come from the hardest struggles. Don’t give up. Your story isn’t finished yet.

24/01/2025

𝐀𝐫𝐞 𝐲𝐨𝐮 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧-𝐅𝐨𝐜𝐮𝐬𝐞𝐝 𝐨𝐫 𝐏𝐫𝐨𝐛𝐥𝐞𝐦 𝐅𝐨𝐜𝐮𝐬𝐞𝐝? 🤔✨

Take this 𝟐 𝐦𝐢𝐧𝐮𝐭𝐞 𝐐𝐮𝐢𝐳 to discover which side you're on!

A simple mindset shift can lead to better outcomes, stronger teamwork and greater success 🎯.

👉 𝐓𝐚𝐤𝐞 𝐭𝐡𝐞 𝐪𝐮𝐢𝐳 𝐧𝐨𝐰: https://solutionfocused.scoreapp.com/

20/01/2025

📢 𝐖𝐡𝐚𝐭 𝐬𝐤𝐢𝐥𝐥𝐬 𝐰𝐢𝐥𝐥 𝐝𝐞𝐟𝐢𝐧𝐞 𝐭𝐡𝐞 𝐟𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐰𝐨𝐫𝐤𝐟𝐨𝐫𝐜𝐞?

Our quick 4-minute survey helps to uncover the critical skills teams need to adapt, innovate, and excel in the future of workplace success! 🕒

💡 𝐖𝐡𝐲 𝐩𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐭𝐞?

- Contribute to a comprehensive report shaping the future of workforce strategies.
- Gain exclusive access to collective findings from industry leaders.
- Get unique perspectives on workforce trends and strategies.

📲 𝐂𝐥𝐢𝐜𝐤 𝐭𝐡𝐞 𝐥𝐢𝐧𝐤 𝐛𝐞𝐥𝐨𝐰 𝐨𝐫 𝐬𝐜𝐚𝐧 𝐭𝐡𝐞 𝐐𝐑 𝐜𝐨𝐝𝐞 𝐭𝐨 𝐠𝐞𝐭 𝐬𝐭𝐚𝐫𝐭𝐞𝐝! 𝐘𝐨𝐮𝐫 𝐯𝐨𝐢𝐜𝐞 𝐜𝐚𝐧 𝐢𝐧𝐬𝐩𝐢𝐫𝐞 𝐜𝐡𝐚𝐧𝐠𝐞.

👉 https://forms.office.com/r/E3tHJTjECG

16/01/2025

🌟 Lunch with a Senior Leader: Yui Fai Tung, Chief of ACE Division, Ministry of Manpower 🌟

Today, I had the privilege of sitting down with the Chief of ACE Division at the Ministry of Manpower. Over a hearty lunch, he shared the inspiring story behind ACE’s creation during the pandemic—a time when Singapore faced unprecedented challenges with nearly 1,000 COVID-19 cases daily.

ACE was set up to tackle the monumental task of safeguarding our migrant workers’ well-being. From ensuring access to meals and hygiene facilities to managing remittance needs, medical care, and safe distancing measures, his team went above and beyond. They were on the ground facilitating COVID-19 tests, overseeing recovery care and optimising every process to protect lives during one of the most critical times in our history.

Now that COVID-19 is behind us, I asked Yui Fai—what happens to ACE’s mission?

While their focus has shifted, their mission remains the same: caring for our migrant workers. Even with reduced manpower, they are committed to finding innovative ways to serve and support this vital community.

It’s humbling to see such dedication to a cause that often goes unnoticed but has such a profound impact on the lives of many.

As we talked about future strategies, one thing became clear—taking care of our migrant workers is not just a responsibility; it’s a testament to how a society values the people who help build it.

Another takeaway from our conversation was the importance of staying anchored to your mission. It’s so easy to get caught up in the day-to-day tasks and lose sight of the purpose behind it all.

Thank you, Yui Fai, for your unwavering commitment and for sharing ACE’s incredible journey. 🙏

14/01/2025

𝐀𝐫𝐞 𝐘𝐨𝐮 𝐆𝐞𝐭𝐭𝐢𝐧𝐠 𝐄𝐧𝐨𝐮𝐠𝐡 𝐒𝐥𝐞𝐞𝐩? 🤔

𝖣𝗈 𝗒𝗈𝗎 𝗌𝗈𝗆𝖾𝗍𝗂𝗆𝖾𝗌 𝖿𝖾𝖾𝗅 𝗆𝗈𝗈𝖽𝗒 𝗈𝗋 𝗎𝗇𝖿𝗈𝖼𝗎𝗌𝖾𝖽? 𝖸𝗈𝗎’𝗋𝖾 𝗇𝗈𝗍 𝖺𝗅𝗈𝗇𝖾. 𝖲𝗅𝖾𝖾𝗉 𝖽𝖾𝗉𝗋𝗂𝗏𝖺𝗍𝗂𝗈𝗇 𝗂𝗌 𝗌𝗂𝗅𝖾𝗇𝗍𝗅𝗒 𝗋𝗈𝖻𝖻𝗂𝗇𝗀 𝗆𝗂𝗅𝗅𝗂𝗈𝗇𝗌 𝗈𝖿 𝗍𝗁𝖾𝗂𝗋 𝗁𝖾𝖺𝗅𝗍𝗁, 𝗉𝗋𝗈𝖽𝗎𝖼𝗍𝗂𝗏𝗂𝗍𝗒 𝖺𝗇𝖽 𝗁𝖺𝗉𝗉𝗂𝗇𝖾𝗌𝗌.

𝖮𝗇𝖾 𝗐𝖺𝗒 𝗍𝗈 𝗈𝗉𝖾𝗋𝖺𝗍𝖾 𝗈𝗉𝗍𝗂𝗆𝖺𝗅𝗅𝗒 𝖺𝗍 𝗐𝗈𝗋𝗄 𝖺𝗇𝖽 𝗂𝗇 𝗒𝗈𝗎𝗋 𝗉𝖾𝗋𝗌𝗈𝗇𝖺𝗅 𝗅𝗂𝖿𝖾 𝗂𝗌 𝗍𝗈 𝖾𝗇𝗌𝗎𝗋𝖾 𝗍𝗁𝖺𝗍 𝗒𝗈𝗎 𝗁𝖺𝗏𝖾 𝖾𝗇𝗈𝗎𝗀𝗁 𝗌𝗅𝖾𝖾𝗉. 𝖨𝗇 𝗍𝗁𝗂𝗌 𝗏𝗂𝖽𝖾𝗈, 𝖨 𝗁𝖺𝗏𝖾 𝗅𝗂𝗌𝗍𝖾𝖽 𝟩 𝖾𝗏𝗂𝖽𝖾𝗇𝖼𝖾-𝖻𝖺𝗌𝖾𝖽 𝗍𝗂𝗉𝗌 𝗍𝗈 𝗋𝖾𝖼𝗅𝖺𝗂𝗆 𝗒𝗈𝗎𝗋 𝗋𝖾𝗌𝗍 𝖺𝗇𝖽 𝖾𝗇𝖾𝗋𝗀𝗒.

𝖸𝗈𝗎𝗋 𝗁𝖾𝖺𝗅𝗍𝗁, 𝖾𝗇𝖾𝗋𝗀𝗒 𝖺𝗇𝖽 𝗅𝗂𝖿𝖾 𝖽𝖾𝗉𝖾𝗇𝖽 𝗈𝗇 𝗂𝗍.

𝖲𝗈, 𝖽𝗈𝗇’𝗍 𝗅𝖾𝗍 𝗌𝗅𝖾𝖾𝗉𝗅𝖾𝗌𝗌 𝗇𝗂𝗀𝗁𝗍𝗌 𝗌𝗍𝖾𝖺𝗅 𝗒𝗈𝗎𝗋 𝗃𝗈𝗒 𝖺𝗇𝖽 𝗌𝗍𝖺𝗋𝗍 𝗒𝗈𝗎𝗋 𝗃𝗈𝗎𝗋𝗇𝖾𝗒 𝗍𝗈 𝖻𝖾𝗍𝗍𝖾𝗋 𝗌𝗅𝖾𝖾𝗉 𝗍𝗈𝖽𝖺𝗒.

📲 𝖶𝗁𝖺𝗍’𝗌 𝗒𝗈𝗎𝗋 𝗌𝖾𝖼𝗋𝖾𝗍 𝗍𝗈 𝖺 𝗀𝗈𝗈𝖽 𝗇𝗂𝗀𝗁𝗍’𝗌 𝗌𝗅𝖾𝖾𝗉? 𝖲𝗁𝖺𝗋𝖾 𝗂𝗇 𝗍𝗁𝖾 𝖼𝗈𝗆𝗆𝖾𝗇𝗍𝗌!

13/01/2025

𝐓𝐡𝐞 𝐇𝐢𝐝𝐝𝐞𝐧 𝐂𝐨𝐬𝐭 𝐨𝐟 𝐕𝐚𝐧𝐢𝐭𝐲 𝐀𝐰𝐚𝐫𝐝𝐬

Every week, I receive emails congratulating me for being "selected" as one of the top 10 in my field. At first glance, it sounds flattering—until you realise there’s no clear criteria, no credible panel of judges, and no real validation of merit.

These emails often promise exposure to C-suite executives and industry leaders across the region—but at a cost. All of this recognition, they say, can be yours for just $###X.

It’s a business model built on exploiting the need for validation. Many trainers, consultants, and speakers fall into this trap, believing that such "recognition" will enhance their credibility and attract more clients.

But isn’t this just a hollow victory? A form of vanity that shifts focus away from what truly matters: delivering measurable results and making a real impact.

Why not let your work speak for itself? Why not pursue recognition from credible industry bodies with strict criteria and esteemed judges? Recognition earned through hard work and excellence is far more meaningful than one bought with a fee.

I’m not against awards. I’ve been fortunate to receive a few from respected organisations—but I am deeply against paying for awards that lack integrity and authenticity.

Is this happening in your industry too? What drives this culture? I’d love to hear your thoughts.

08/01/2025

What do you do when your organisation fires 3 senior executives over how they handled a whistle-blowing report?

I recently had lunch with another senior leader from that same organisation and it left me reflecting deeply on the importance of leadership during challenging times. 🌟

When a company faces difficulties, it’s the leaders who become the anchor for their teams.

Employees naturally look to their leaders—not just for guidance, but for a clear interpretation of what happened and what’s next.

A good leader doesn’t just manage the storm; they help their people navigate it with clarity, confidence and purpose.

As we discussed strategies and resilience, one thing stood out: leadership is about being present, empathetic, and decisive when it matters most.

It’s a reminder to all leaders that in times of uncertainty, your actions and words, carry the power to transform fear into focus and setbacks into opportunities.

What are your thoughts on leadership during tough times? Let’s discuss! 👇

05/01/2025

If you knew you only had 3 months to live, how would you spend that time?

For Jun Yang, the answer was clear: he pursued his lifelong dream of holding an art exhibition.

With the support of Ambulance Wish Singapore, a charity that fulfills the wishes of terminally ill patients, Jun Yang made his dream a reality at just 31 years old.

Recently, I had the privilege of visiting his exhibition alongside members of Entrepreneurs' Organization (Singapore Chapter). It wasn’t just an art display—it was a reflection of resilience, creativity and the courage to live fully, even in the face of the unimaginable.

I was deeply moved to bring home two of his creations:

1️⃣ A Samsui Woman, honoring the hardworking women who shaped Singapore in its early days.

2️⃣ A Tie Fighter with wings crafted from the iconic Toa Payoh dragon playground—a beautiful blend of tradition and imagination.

Jun Yang’s story is a powerful reminder: We can’t always control how our lives end, but we can absolutely choose how they matter.

His courage inspires me to reflect on my own choices—and I hope it inspires you too.

👉 Take a moment to think about how you can make your life count. What dreams are you waiting to chase?

03/01/2025

“A” players love to work with “A” players. They are not afraid to work with other “A” players. Agree?

27/12/2024

Being efficient is great, but what’s the point of doing something fast if it doesn’t deliver the right results? 🙃

A team might efficiently create a product, but if it doesn’t meet customer needs, the effort isn’t effective.

A leader might handle a meeting efficiently by keeping it short but if key decisions are not made, it lacks effectiveness.

Effectiveness ensures that the effort, time and resources contribute to meaningful outcomes, whether in leadership, work, or personal growth.

I personally think that Effectiveness also Include a certain level of Efficiency. Doing the right things in a resourceful way makes your results even more impactful.

Always choose effectiveness first —because results matter more than speed alone.

💬 What about you?

Do you focus more on efficiency or effectiveness in your work? Share your thoughts below! 👇

24/12/2024

This December, something truly remarkable happened. 🌟

We had the honour of working with senior leaders from a prominent Japanese conglomerate who flew to Singapore to join our Small Steps to Big Changes program. ✈️🌏

These leaders came with one powerful question: How can a global organisation create meaningful, lasting change?

Together, we uncovered strategies to:
1️⃣ Think and act globally, breaking silos and embracing a borderless mindset. 🌐
2️⃣ Build a corporate culture that becomes their strongest competitive advantage. 🏢💼
3️⃣ Lead transformational change that shifts mindsets, sparks optimism, and moves people toward new possibilities. ✨🚀

This wasn’t just a training program—it was a journey toward creating positive change at every level of their organisation. Witnessing their dedication to growth and innovation was truly inspiring. 🙌

December is usually a quiet month for us at Deep Impact Pte Ltd but this year was different. 🎯 Every single day was filled with meaningful work and client engagements. It’s fulfilling to know our efforts are paving the way for an incredible new year. 💪🔥

Are you ready to take those Small Steps that create Big Changes in your organisation? Let’s make it happen. 💼✨

20/12/2024

Today, I had the privilege of sitting down with the inspiring Chief Nurse Ng Sow Chun from Ng Teng Fong Hospital over lunch. 🥗🍵

Our conversation dove deep into the real challenges senior leaders face—ones that go beyond strategy and ex*****on.

We shared ideas, perspectives and experiences.

One truth stood out loud and clear: It’s not the lack of strategy or ex*****on that holds most leaders back. It’s the organisational culture that makes or breaks success. 🌱✨

💡 Leadership isn’t just about achieving results; it’s about building a culture that empowers people to thrive. When people and culture align, extraordinary things happen. 💪💖

I left our conversation inspired and hopeful about the future of leadership and healthcare. Here’s to leaders everywhere who are making a difference, one conversation at a time. 💬🌟

19/12/2024

🎉 Thrilled to have hosted Sumona BasuMajumdar as our guest speaker in EGN Singapore (Executives'​ Global Network) to explore how businesses can leverage AI for better customer insights and exceptional service experiences. Her insights shed light on the evolving role of AI in the workplace and its potential to transform industries.

Here are the key learning points:

1. Human Insight is Critical: AI thrives when paired with informed decision-makers. Despite its capabilities, AI—whether traditional or generative—delivers greater productivity when guided by human expertise.

2. The Need for Core Understanding: A robust foundation in core concepts is essential to unlock AI's full potential. This is a gap often overlooked in education systems as they pivot toward AI-driven approaches.

3. AI in Marketing and Customer Service: Generative AI can enhance these areas by optimising content, responses, and efficiency. However, strategic decision-making, market positioning, and managing sensitive customer interactions are still best handled by humans.

4. Precision Meets Efficiency: The effectiveness of AI depends on asking the right questions and providing thoughtful inputs. Skillful handling ensures that AI delivers accurate and efficient results tailored to business needs.

🌐 Businesses leveraging AI can:
🌟 Optimize operations by streamlining repetitive tasks.
🌟 Enhance customer service with data-driven personalization and faster response times.
🌟 Improve decision-making by combining human intuition with AI's analytical power.

However, to succeed, organizations must invest in upskilling teams to work alongside AI and foster an AI-ready culture.

🤖 AI is not a replacement for humans but a tool to amplify our abilities and tackle challenges more effectively.

I like what Sumona said, it is marrying AI with HI (Human Insights).

✨ Let’s embrace the future with human-AI collaboration!

17/12/2024

🎄 Where can you find board members, artists, speakers, consultants, fitness enthusiasts, and nonprofits all in one room? 🎤🏋️‍♀️🎨

The answer? Fermin Diez and Su-Yen's famous annual Christmas gathering! 🎅🎉

This is not your average Christmas party where you awkwardly sip punch by the snacks table. Oh no!

🚫🥤 Imagine conversations so thought-provoking, you'd think you were at a TED Talk on steroids. 😄

I had mind-blowing chats about:
- The state of professional speaking 🎤
- How AI is shaking up the world 🤖
- The evolving role of board members 👥
- The interesting dynamics of organisational culture 🏢
- And Whether the 2 golden retrievers are interested in more food?

One moment, you're learning how to run a nonprofit effectively. The next? You're debating if robots will take over your job... or just make your coffee. ☕🤖

It's amazing how diverse, deep, and occasionally intense these conversations get – all while sharing festive joy and laughter. 🤩

Big thanks to Fermin and Su Yen for hosting such an inspiring gathering. 🙌✨

Have you been to an event where every conversation made you think? Share your experience below! 👇

16/12/2024

✨ One of the best forms of marketing is to do the previous job so well that they will refer you to the next client. 🌟 No amount of marketing will save you if you cannot deliver great experiences on what you promised.

👉 Are you creating work that gets people talking? Let your results be your referral.

Agree?

13/12/2024

𝐇𝐨𝐰 𝐝𝐨 𝐛𝐨𝐚𝐫𝐝 𝐝𝐢𝐫𝐞𝐜𝐭𝐨𝐫𝐬 𝐛𝐫𝐢𝐝𝐠𝐞 𝐭𝐡𝐞 𝐠𝐚𝐩 𝐛𝐞𝐭𝐰𝐞𝐞𝐧 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲 𝐚𝐧𝐝 𝐜𝐮𝐥𝐭𝐮𝐫𝐞 𝐭𝐨 𝐝𝐫𝐢𝐯𝐞 𝐬𝐮𝐬𝐭𝐚𝐢𝐧𝐚𝐛𝐥𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬?

𝖳𝗁𝗂𝗌 𝗅𝖺𝗍𝖾𝗌𝗍 𝖺𝗋𝗍𝗂𝖼𝗅𝖾 𝖾𝗑𝗉𝗅𝗈𝗋𝖾𝗌 𝗁𝗈𝗐 𝖺𝗅𝗂𝗀𝗇𝗂𝗇𝗀 𝖼𝗎𝗅𝗍𝗎𝗋𝖾 𝗐𝗂𝗍𝗁 𝗌𝗍𝗋𝖺𝗍𝖾𝗀𝗂𝖼 𝗀𝗈𝖺𝗅𝗌 𝖼𝖺𝗇 𝗍𝗋𝖺𝗇𝗌𝖿𝗈𝗋𝗆 𝗈𝗋𝗀𝖺𝗇𝗂𝗌𝖺𝗍𝗂𝗈𝗇𝗌.

𝐑𝐞𝐚𝐝 𝐨𝐧 𝐭𝐨 𝐟𝐢𝐧𝐝 𝐨𝐮𝐭 𝐦𝐨𝐫𝐞 about the role of culture in ex*****on and the challenges directors face in fostering the '𝐑𝐈𝐆𝐇𝐓' culture.

For board directors of large public-listed companies, understanding and fostering the right culture is imperative to achieving strategic plans. Corporate strategy is often cited as the cornerstone of business success – including strategic initiatives, market positioning and competitive advantage.