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Kenneth Kwan

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Kenneth Kwan

Author & Speaker who creates possibilities and solution-focused thinking to deliver better results. Author and Leadership Speaker. High-Performance Strategist.

Father of 3 hyperactive boys. https://linktr.ee/kennethkwan

06/06/2025

Hard choices now. Easy life later.

27/05/2025

“Talk results. Speak their language. Make change happen.”

That was one of the key insights I shared in my recent keynote—and it sparked a powerful conversation with Annie Bordeleau, Co-President of Solution Focused in Organisations (SFiO).

In our video interview, we explored how to scale solution-focused approaches in large organisations—without losing sight of what truly matters: business outcomes.

Too often, well-intentioned interventions fail to stick because they don’t speak the language of senior leadership.

But when we focus on what leaders care most about—tangible results, real progress, and practical outcomes—we shift the conversation from theory to transformation.

This is what I’ve been helping organisations achieve:
Real change that delivers real value.

21/05/2025

💡 How do you get the attention of Senior Leaders?

This is exactly what I presented in the recent SOLWorld Conference 2025 held at Mechelen, Belgium, in front of a group of coaches, industry leaders and solution-focused practitioners.

I introduced our proprietary 5Ds model, a structured approach designed to align training interventions with tangible business outcomes.

To us at Deep Impact Singapore, we have learnt that Senior Leaders pay attention to business results and not activity.

If you are able to link what you have said to deliver on clear business results, you certainly got their attention.

Here's a brief overview:

Discuss Business Needs: Identify the specific business results that matter most to the organisation.

Define Leadership Involvement: Speak to leaders on what they need to do to create the momentum and support it once it gets started.

Deliver Immersive Experience: Create training interventions effectively within the organisational context.

Determine Focused Action: Participants create practical action plans they can implement immediately, identifying specific steps that will draw them closer to their business results.

Document Sustainable Change: Measure and record the outcomes to assess impact and inform future actions.

When we start with their desired outcomes—be it performance, culture, or collaboration—the interventions align, engagement rises and momentum builds. It’s not just theory. It’s a transformation with purpose.

Thank you, , for the space to connect, share and challenge the way we think about change.

PS: Great to have you there in my session:
Alex Tan, Bea Bincze, Timea Dropka, Matthias Breuel, Koen Dumont, Veronika Jungwirth, Tuck Wah Sum, Sofie Foets, John Teager, Klaus Schenck. Ben Hughes, Khoo Yi Feng, Paut Struik, Kahara-Kawuki Audrey, Sieds Rienks.

05/05/2025

🎤 When speakers stop speaking... where do we go to grow?

Behind every keynote and standing ovation is a speaker who's still learning, still reflecting, and still reaching for the next level.

That’s why I attended the APSS Convention – Amplify Imagination 2025 — a rare space where we put down the mic and open our minds.

Even after 18 years in business, I returned with 23 digital pages of notes. 📱📝

Yes, I’m still learning — because growth doesn’t end, no matter how long you've been in the game.

Here are a few insights that truly resonated with me:

1️⃣ You can't control your emotions but you can control your reactions- Nir Eyal.

2️⃣ Plan your time, not just the outcomes. Structure creates freedom. ⏳

3️⃣ AhaSlides is a fantastic alternative to Mentimeter. 👩‍🏫

4️⃣ If key clients don’t see you, you’re invisible. 👀- Stephen Krempl

5️⃣ If you’re not memorable, you’re forgettable. 🧠

6️⃣ AI agents speaking to other AI agents… The future is now. 🤖

7️⃣ You can’t complain about results you are not getting from the work you are not putting in- Larry Long Jr. 💪

8️⃣ It’s not who you know — it’s who knows and trusts you. 🤝

9️⃣ You can’t play tomorrow’s game with yesterday’s rules. 🕹️

🔟 Build your offering around your brand promise — or risk becoming irrelevant. 🎯

Being in a room filled with curious, generous minds reminded me: no matter how experienced we are, we’re all still becoming a better version of ourselves 🌱.

💬 What’s one idea or quote that’s shifted your thinking recently? Share it with me in the comments — I’d love to learn from you too.

28/04/2025

What if you had the opportunity to present your ideas on large-scale organisational change 🌍✨ in front of an international audience in Europe?

I'm thrilled to share that this May, I’ll be travelling to Belgium 🇧🇪 to speak at — the world’s leading gathering of solution-focused practitioners! 🙌

At this international conference, I will be presenting how we have successfully applied the Solution Focused Approach 💡 to drive meaningful change across large organisations — helping teams shift mindsets, overcome inertia and create sustainable results. 🌱

SOLWorld brings together a global community of inspiring speakers who are passionate about evolving the fields of:

Organisational Change 🔄
Coaching and Leadership 🧑‍💼
Workplace Wellbeing 💬
Corporate Culture Transformation 🏢

It’s not just a conference — it’s a vibrant exchange of real-world ideas, bold practices, and innovative approaches that are shaping the future of how we lead and support change. 🚀

I’m truly looking forward to learning from brilliant minds across the world 🌐, connecting with fellow changemakers 🤝, and contributing to this growing global movement. 🌟

If you’ll be there too, I would love to meet and exchange ideas! 😊

23/04/2025

Taking the next step with AI. Turning a picture into a video.

22/04/2025

Healthcare has always been deeply personal to me. My mom dedicated 50 years of her life to nursing—her first and last job.

Her final appointment was as a sister handling permanent night shifts at Kadang Kerbau Hospital, Singapore’s largest Women's and Children's Hospital.

Being the son of a nurse was not easy.

There were days when I barely saw her and others when I couldn’t even talk to her because she was too exhausted after a night shift.

I can still recall how, after a long night, she wouldn’t embrace me right away.

Instead, she would insist on a shower first, as healthcare workers must always be cautious about what they bring home (eg. potential viruses).

I remember hearing her stories about handling patients, collaborating with doctors and even dealing with the toughest moments, like deceased patients.

And now, here I am, working alongside senior leaders in the healthcare industry.

It’s an incredible privilege to support and work with leaders who are constantly navigating change to improve patient experiences and care.

I am thankful to be training such passionate individuals who put their heart and soul into their work, ensuring better outcomes for those who need it the most.

🚀 This is where I feel that I can partner with them to drive impactful change!

21/04/2025

My action figure has arrived—and I’m honestly a little emotional about it.

Every now and then, I give myself permission to play, to imagine, and to explore what’s possible with new technology. This entire image? Created with the help of ChatGPT-4o.

It’s more than just a toy.

It’s a reminder: creativity and curiosity aren’t just for kids—they’re powerful tools for leaders, dreamers and changemakers.

When was the last time you allowed yourself to explore, create, or try something new, just for the fun of it?

🚀 Start small. Try out a new tool. Let yourself dream. You never know what you might build.

👇 I’d love to hear—what’s something creative or tech-related you’ve explored recently? Or… what’s stopping you?

09/04/2025

👂 Active Listening vs Solution-Focused Listening 🧠

Which one do you use more often?

Most of us have been taught to practise active listening — being present, nodding, paraphrasing and giving people space to speak. And yes, it builds connection. 🤝

But here’s a game-changer:
Solution Focused Listening doesn’t just connect — it helps people move forward. 🚀

Instead of diving deep into what went wrong, it asks:
✅ What’s already working?
✅ What’s the next small step?
✅ When have you handled something like this before?

It’s not about rushing to solve someone’s problem — it’s about helping them uncover their own way forward.

And that’s where the magic happens. ✨

Why Solution-Focused Listening works better (especially at work):

💡 Outcome-oriented – shifts from stuck to action
💪 Builds confidence – focuses on strengths
⏳ Saves time – avoids overanalysing the problem
👣 Encourages small, achievable steps
📈 Sparks clarity and progress
👉 While Active Listening helps people feel heard
🌟 Solution Focused Listening helps them grow

What would happen if your team started listening this way?

Here's a little table that shows the difference between these 2 approaches.

04/04/2025

What does it take to grow people while achieving your business goals?

That was the heart of my conversation with the Chief Human Resource Officer Marcus Heng of Mandai Wildlife Group this week.

We explored the challenges of nurturing a future-ready workforce in an organisation deeply rooted in purpose and why leadership alignment is important.

I have personally worked with his senior leaders for 2 programs and it is important to listen to clients for the results they have obtained.

Training must always lead to results, or else it is just acquiring knowledge.

🌿🦁🤝

28/03/2025

𝐓𝐡𝐞 𝐭𝐫𝐮𝐞 𝐜𝐨𝐬𝐭 𝐨𝐟 𝐮𝐧𝐦𝐚𝐧𝐚𝐠𝐞𝐝 𝐜𝐡𝐚𝐧𝐠𝐞? 𝐁𝐮𝐫𝐧𝐨𝐮𝐭. 𝐑𝐞𝐬𝐞𝐧𝐭𝐦𝐞𝐧𝐭. 𝐑𝐞𝐬𝐢𝐠𝐧𝐚𝐭𝐢𝐨𝐧𝐬.

💥 The cost of poorly managed change is real — disengaged teams, top talent walking out, missed opportunities and a culture that starts breaking from within. Most organizations don’t even realise the damage until it’s too late.
But it doesn’t have to be this way.

✅ Change management isn’t just about timelines and communication plans.
It’s about helping people move forward – with clarity, confidence and commitment.

When done well, change doesn’t drain people — it energizes them. It creates ownership, alignment, and progress.

This is where the Small Steps To Big Changes Program shines.

Instead of obsessing over what’s broken, we focus on what’s already working, what’s possible, and the small steps that lead to big change.

✨ We’ve seen it unlock new thinking, rebuild trust, and create momentum in teams that felt stuck.
✨ We’ve seen leaders lead better, with less burnout.
✨ And we’ve seen organisations come out of change stronger than ever.

If you're navigating change right now — don't leave your people behind. Lead with purpose. Focus on solutions. Build a future they want to be part of.

We ran the Small Steps To Big Changes Program for a group of CIOs, Heads and the Senior Leaders of Digital Strategy of SingHealth.

Glad to be working with familiar leaders again. Thank you Benedict Tan, Mark Heng, SF Ho, Elian Chia, Ricky Purnomo for being such an amazing group.

25/03/2025

𝐃𝐨 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 𝐰𝐡𝐲 𝐀𝐈 𝐢𝐬 𝐬𝐭𝐢𝐥𝐥 𝐧𝐨𝐭 𝐰𝐢𝐝𝐞𝐥𝐲 𝐮𝐬𝐞𝐝 𝐢𝐧 𝐥𝐚𝐫𝐠𝐞 𝐨𝐫𝐠𝐚𝐧𝐢𝐬𝐚𝐭𝐢𝐨𝐧𝐬?

You might be surprised to learn that AI adoption in large organisations is still not as widespread as expected. It’s not that they don’t believe in its effectiveness, but often they’re held back by their own security concerns, policies, and costs.

These are my observations after working with a lot of senior leaders and I sense that the challenges are not easy to overcome.

Here’s why large organisations take longer to implement AI effectively:

🔒 Security: For sensitive industries such as healthcare, government, and defence, ensuring that data and security are not compromised is crucial.

📜 Policies: Their own policies can slow progress considerably. While governance and compliance are essential, many leaders acknowledge that they could move faster if their policies weren’t so conservative. It’s a delicate balance, but there must be ways to speed things up.

💸 Cost: Surprisingly, implementing AI can be much more expensive for larger organisations compared to smaller ones. For example, the cost of deploying AI in large organisations can be up to 3x higher per person than for a small business.

In fact, it’s often easier for Small and Medium Enterprises (SMEs) to adopt AI than large corporations. It’s not that big companies can’t use AI, but rather that their size, sensitivities, policies, or cost factors can hinder the process.

What do you think? 🤔 Let me know in the comments below! 👇

Address

138 Robinson Road #02-26 Oxley Tower
Singapore
068906

Opening Hours

Monday	09:00 - 18:00
Tuesday	09:00 - 18:00
Wednesday	09:00 - 18:00
Thursday	09:00 - 18:00
Friday	09:00 - 18:00

Telephone

+6562745145

Website

https://linktr.ee/kennethkwan

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