Mediacorp LOVE 972

LOVE 972 – General Contest Terms & Conditions

1. Contests held on LOVE 972 and its official platforms (each, a contest ) are organised by Mediacorp Pte Ltd. Contests are open to Singapore Citizens and Permanent Residents aged 18 years and above as of the date of entry in the contest and currently residing in Singapore. By entering a contest, you agree to these rules and regulations.

2. Employees

of Mediacorp and their immediate family, sponsoring companies and their agencies are not eligible to enter. For the avoidance of doubt, Mediacorp shall have the sole and absolute discretion to determine the eligibility of a participant for purposes of a contest. If required by Mediacorp, participants shall provide all required information and documentation and satisfy all requirements specified by Mediacorp in its sole and absolute discretion (including but not limited to providing written confirmations and making audio/video calls with Mediacorp s representatives) for purposes of verifying the eligibility and/or identity of each participant.

3. You shall make full and honest disclosure of all particulars and information as requested by Mediacorp. Participants understand that submission of any inaccurate, incomplete, false or misleading particulars or information, or wilful suppression of material facts will render the participant liable for disqualification.

4. Calling through to LOVE 972 does not necessarily qualify one as the winner. Each caller must fulfill all criteria relevant to each contest in order to qualify as a winner. That means the caller must be aware of the contest he / she is participating in and fulfill all requirements (including but not limited to giving the correct answer when asked by the DJ / Presenter on duty).

5. If any person has taken part and won in any contest organised by LOVE 972 within 30 days prior to the relevant contest date (inclusive of the date of winning), then such person, and his/her immediate family members and/or anyone living within the same household, shall not be eligible to participate in the relevant contest. If required by Mediacorp, participants shall provide all required information and documentation and satisfy all requirements specified by Mediacorp in its sole and absolute discretion (including but not limited to providing written confirmations and making audio/video calls with Mediacorp s representatives) for purposes of verifying the eligibility and/or identity of each participant. For the avoidance of doubt, Mediacorp shall have the sole and absolute discretion to determine the eligibility of a participant for purposes of a contest.

6. In cases where listeners have to write in to participate in a contest, entries must be sent only to the address announced by LOVE 972 on the relevant contest platform but note that proof of postage is not proof of delivery. Additionally, multiple and photocopied entries are not allowed and will be considered void.

7. Your personal data will be collected, used, disclosed and/or processed by Mediacorp for the following purposes:
(a) For Mediacorp or its designated representatives or business partners to provide goods and services to you or parties designated by you and matters ancillary thereto. (b) To verify and process payment when you purchase goods and services from Mediacorp. (c) For verification and record of your personal particulars including comparing it with information from other sources and using the information to communicate with you. (d) For research and analysis, including surveys and polls. (e) For administration and collection of prizes, including publishing of list of winner(s). (g) To send you notices, information, promotions and updates including marketing and advertising materials in relation to Mediacorp s goods and services and those of third party organizations selected by Mediacorp. (h) To comply with any request from any third party or any order of court or directive from authorities investigating any alleged offence or misconduct or for the purposes of taking legal action against any you. For the avoidance of doubt, Mediacorp may share your personal data with a third party in order for Mediacorp to perform the purposes as described above, or for other purposes where we have your consent to do so.

8. By agreeing to these rules and regulations, you:
(a) consent to Mediacorp collecting, using, disclosing and/or processing your personal data for the purposes as described in the Clause above;
(b) consent to Mediacorp transferring your personal data out of Singapore to Mediacorp s third party service providers or agents for the purposes as described in the Clause above. If you have any questions relating to Mediacorp s collection, use and disclosure of your personal data, please contact Mediacorp s Data Protection Officer at [email protected].

9. By participating in a contest, each participant agrees to take part in any promotional or publicity exercise as may be conducted by Mediacorp in connection with the contest and each participant hereby irrevocably and unconditionally grants Mediacorp all consents and waivers necessary for Mediacorp to record and use the participants performance(s) and appearance(s) in any manner as Mediacorp shall in its sole discretion deem fit. Each participant acknowledges that Mediacorp shall be at liberty to publish and otherwise use any recordings made by Mediacorp, including without limitation telephone recordings, audio recordings, video recordings and photographs (if any), for promotional and publicity purposes or any other purposes as Mediacorp deems appropriate (whether now or in the future).

10. Winners shall be required to strictly adhere to instructions specified by Mediacorp for redemption of prizes won. Without limitation to the foregoing:
(a) If any redemption deadlines are specified by Mediacorp, all winners must claim their prizes by the stipulated deadline failing which the prizes will be forfeited. Claims made otherwise will not be entertained. (b) In the event that winners are unable to collect their prizes within any specified deadline, they must immediately contact and inform Mediacorp to request for an extension, which shall be granted at Mediacorp s sole and absolute discretion. (c) In the event that prizes are required to be collected personally and a winner is unable to collect his / her prize personally, he / she may appoint a proxy to collect it on his / her behalf bearing a letter of authorization and a photocopy of the NRIC / Driver's license / Passport / Birth Certificate which Mediacorp will need to sight for verification purposes. (d) Prizes which are delivered by Mediacorp to the winners will only be delivered to an address within Singapore. Mediacorp shall not be liable for any prizes which are lost, delayed or damaged in the process of delivery, for reasons beyond its control. All winners will be solely responsible for providing Mediacorp with accurate contact and/or delivery details, and in the event that any failure and/or delay in prize delivery or redemption is due to any incorrect or incomplete information provided by the winner, the winner shall fully indemnify Mediacorp for any losses and/or costs incurred.

11. Prizes are not transferable or exchangeable. In the event that the winner, for any reason, does not accept the prize, no other form of compensation will be supplied in lieu of that forfeited prize (or any part thereof).

12. Mediacorp and its sponsors reserve the right not to award any prizes, or to substitute or alter any of the prizes offered. In particular, where any prize (or part thereof) is unavailable, Mediacorp may (but shall not be obliged to) provide an alternative prize, in its sole and absolute discretion. Participants acknowledge and agree that the all prizes may be subject to such other terms and conditions as may be imposed by Mediacorp and/or any third party agents and/or contractors engaged by Mediacorp to fulfil the delivery of prizes (if any).

13. No obligation will be incurred by Mediacorp or its sponsors by reason of participation in a contest or by reason of anything done or omitted to be done by the participants as a result of or on account of a contest. Mediacorp shall not be liable or responsible for any and all losses, damages, costs and/or expenses (of any nature whatsoever) suffered by any participant arising from any failure or refusal, for whatever reason, to deliver or transfer, whether by Mediacorp or its sponsors, the prize(s) or make good on any promise or offer to the participants.

14. By accepting a prize, the winner accepts full and complete responsibility for their own safety and welfare at all times and, to the fullest extent permitted by law, agrees that Mediacorp and its sponsors shall not be liable or responsible for any risks or damages associated with or arising out of the winner s acceptance of the prize. Each participant expressly acknowledges and agrees that Mediacorp and its sponsors shall not be liable to any of the participant(s) for any injury, loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with a contest, including any loss, damage or injury which may be incurred arising from the prizes. The winner (and his/her accompanying guest, if applicable) shall sign such waivers and releases as may be required by Mediacorp, failing which Mediacorp reserves the right to disqualify the winner. Mediacorp shall not be responsible or liable for any misinterpretation or misrepresentation of facts in respect of the prizes offered as published in any media, marketing or advertising materials.

15. Each participant shall indemnify Mediacorp, its related companies, and their respective officers, employees and agents against any claims, liabilities, damages, loss or expenses (including legal expenses on a full indemnity basis) resulting from any breach of these rules and regulations.

16. Each participant shall be responsible for his/her own expenses incurred by him/her during or in connection with his participation in a contest, and no reimbursement may be sought from Mediacorp.

17. In the event of any actual or suspected fraud, abuse, or breach of any of these rules and regulations by any participant, Mediacorp reserves the right to disqualify him/her from a contest, and any prizes won may be forfeited, withheld or withdrawn.

18. Mediacorp reserves the right to amend these rules and regulations without prior notice or to terminate or postpone a contest at any time without prior notice.

19. Contests held on Facebook and/or Instagram are in no way sponsored, endorsed or administered by, or associated with, Facebook or Instagram. By entering the relevant contest, you agree to a complete release of Facebook and Instagram from any or all liability in connection with the contest.

20. In the event of a dispute, the decision of Mediacorp is final. No appeals or correspondence will be entertained.

21. These rules and regulations shall be governed by and construed in accordance with Singapore laws

Additional Terms and Conditions for the 《最爱972齐开得胜》Contest ( 《最爱972齐开得胜》 )

22. The 《最爱972齐开得胜》Contest shall take place on LOVE 972 on weekdays from 3 March 2025 to 2 May 2024, subject to such changes as determined by Mediacorp (the Contest Period ).

23. Contest Participation

The following game will be played on LOVE 972 during the Contest Period (the Game ):

a. Qualifying Round

(i) The qualifying rounds of the Game (the Qualifying Rounds ) will be played from Mondays to Fridays during the Contest Period, five to eight times a day across the five timebelts. (ii) Participants will have to listen out for the cue and invitation to play the Qualifying Round as announced by the DJs on air from time to time during the Contest Period. To participate, participants will have to call the designated hotline based on the instructions announced on air. (iii) The first caller through will be given an opportunity to pick out 5 out of 60 boxes (the Question ) to form 最 爱 972 . If the participant picks and submits the correct sequence, he/she will then qualify to participate in the FB Live Round (as defined below) (each, a Qualifier ). (iv) Once a correct sequence is submitted, the boxes will be reshuffled, and a new set of question will be given for the next Qualifying Round. LOVE 972 Facebook Live Round (the FB Live Round )

(i) For every set of 6 Qualifiers, a FB Live Round will be conducted during the Morning Drive Time on LOVE 972, at such date and timing as announced by LOVE 972 from time to time. (ii) Each Qualifier will be required to attend and participate in the assigned FB Live Round. Unless otherwise determined by Mediacorp, if any Qualifier declines or fails to attend the FB Live Round, no replacements will be selected. (iii) During the FB Live Round, each Qualifier will be asked to select 1 box out of 6 sure-win boxes made available by LOVE 972 (the Prize Boxes ). The Prize Boxes will comprise 5 boxes with a cash prize of S$972 and 1 box with a cash prize of S$9,720. Other rules

(i) Each participant s full name (as indicated in the participant s NRIC or passport), email address and contact number will collected, used, disclosed and/or processed by Mediacorp for purposes of《最爱972齐开得胜》and the Grand Lucky Draw (as defined below). (ii) If required by Mediacorp, participants shall provide all required information and documentation and satisfy all requirements specified by Mediacorp in its sole and absolute discretion (including but not limited to providing written confirmations and making audio/video calls with Mediacorp s representatives) for purposes of verifying the eligibility and/or identity of each participant. Without limitation to the foregoing, Mediacorp reserves the right to reject and/or disqualify participants if it has reasonable grounds to suspect that such participant has provided inaccurate, misleading or fraudulent information and/or data in connection with《最爱972齐开得胜》

(iii) Mediacorp reserves the right to determine the accuracy and completeness of all answers in its sole and absolute discretion

(iv) Subject to Clause 5, participants who have successfully called in but failed to provide a correct answer in a Game Round may continue to participate in subsequent Game Rounds for《最爱972齐开得胜》.

24. Prizes

a. In the event that there is no winner for a particular segment of the Game or if a Qualifier fails to participate in the FB Live Round, Mediacorp may utilise and/or otherwise distribute the Prize in such manner as it may determine in its sole and absolute discretion. Any extra costs and expenses relating to the redemption or usage of any prize (beyond what is expressly included a prize as outlined in these terms) will be the responsibility of the winner. Mediacorp and its sponsors and partners accept no responsibility for any tax implications that may arise from accepting any prize and all participants shall take sole responsibility for obtaining independent financial and tax advice in relation to any of the prizes won under this Contest. In the event that any cash prizes are issued via cheque, all cheques will only be valid for a period of 6 months from the date of issuance, and winners shall be solely responsible for ensuring that all cheques are encashed prior to the expiry of the validity period, failing which Mediacorp shall not be liable or responsible for any such expiry of the cheques and the cheques shall be deemed forfeited by the winner. Winners may be required to liaise directly with sponsors and/or third party agents engaged by Mediacorp for delivery of the prizes (the merchants ). Unless otherwise specified, Mediacorp shall bear no responsibility in facilitating the redemption of any prizes or in investigating or resolving any disputes between the winner and the merchants, and Mediacorp shall not be responsible for providing any form of replacement or alternative prizes, or compensation in the event of any such disputes.

25. Participants who have validly participated in the 《最爱972齐开得胜》Contest during the period from 3 March 2025 to 11 April 2025 will be eligible to participate in a lucky draw to be conducted by Mediacorp ( Big Grand Draw ), subject to additional terms and conditions of the Big Grand Draw.

26. In the event of any conflict between these Additional Terms and Conditions and the General Contest Rules and Regulations, these Additional Terms and Conditions shall prevail.