Why SM
Why Social Media Marketing? 🤔 🤔
1. Increases your internet presence
2 .Assists you in attracting potential employees/customers
3. Enables You to Collect Feedback from Your Audience
4. Great Marketing Strategy
Social media platforms began as a method for people to communicate with friends and family, but companies quickly discovered the advantages of utilizing social media to interact with new and present consumers.
As the study demonstrates, businesses can no longer afford to ignore social media. If you aren't currently using social media to advertise your business and create sales, you are losing out on a quick, effective, and low-cost approach to reach a large audience.
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Benefits of Social Media
Benefits of Social Media Marketing 🤔 🤔
1. Brand recognition. Having a social media presence makes it easier for current and future consumers to locate and engage with your company.
2.Customer devotion to a brand. Social media provides companies with an unprecedented chance to participate in conversations and interact with their customers.
3. Increased visitors to the website. Social media increases the number of channels available for obtaining inbound visitors to your website.
4. Customer perceptions. All of today's engaged social media users create a massive amount of consumer data.
5. Customer satisfaction. Even if your company isn't on social media, chances are your consumers want you to be.
6. Sales and lead generating Social media can be a powerful tool for generating leads and guiding them through the purchase cycle.
7. Campaigns with several channels. Buyers today switch between channels fast, going from a website to social, then to email, and then back to social.
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Why chatbot?
Why Chatbot? 😮 😮
1. Make It Easier to Communicate Lively
2. Make customer service available 24 hours a day, seven days a week.
3. Conserve both time and money
4. Minimize face-to-face interactions with customers.
5. Get Rid of Time-Consuming Tasks
6. Provide a more pleasant customer experience
7. Reduce Consumer Stress
8. Do away with Interactive Voice Response (IVR) systems.
9. Make Your Brand More Personable
10. Marketing is becoming more targeted
11. Assist in the Growth of Your Business
12. Constant Improvement Over Time Through Machine Learning
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Why Ecommerce 2
8 Reasons Why E-Commerce
1. The Real Cash Maker
2. Mobile commerce is exploding.
3. Everyone Prefers Mobile Applications
4. Keeping Up With The Competitive Trajectory
5. An Increased Conversion Rate
6. A Customized Shopping Experience
7. Cart Abundant Minimum Rate
8. Growing Retention Rate
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Benefits of Social Media Presence
Benefits of having a Social Media Presence
1. Easier and faster communication
Thanks to social media, customers may now contact a customer care agent more quickly and easily than ever before.
2. Networking and Collaboration
Aside from the streamlined communication channels, there is also the issue of broad availability.
Consider artists and actresses, sportsmen, and other high-profile individuals with whom most of us Average Joes would never be able to contact.
3. Increase Organic Visibility
Aside from the networking and partnership-produced backlinks, there is so much potential value to be tapped through social media.
4. Boost Website Traffic
Social media is designed to reach out to various audiences in a personal, informative, and amusing manner, and to recommend potential consumers you may not have previously had the opportunity to connect with to get to know and try your business.
5. Customer Feedback
In the realm of business, sales, and profits, regardless of your industry or who you advertise and sell to, the focus must always be on the consumer.
6. Make a good impression on potential customers
People frequently use – even rely on – social media and online review sites to gain a sense of who a company is.
7. Branding
While branding entails each of the numbered entries in this column, it is vital to emphasize that it is one of (if not the) most beneficial skills of social media.
8. Monitor Your Competitors
Social media platforms also help us to maintain our finger on the pulse of not just other marketing techniques and practices, but also of direct rivals' tactics.
9. User-Generated Content & Idea Crowdsourcing
The wider the audience, the greater the potential influence the material has on a brand and its messaging.
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Why Chatbot
Why Businesses should have their own Chatbot
1. Increase Creating and Nurturing Leads
When customers use channels, they are dynamic. It causes organizations to change from a single channel strategy to an omnichannel or multichannel approach when targeting customers.
2. Make yourself available to your customer 24/7
Customers do not want to be kept waiting for responses to their questions. Bots may be the only way to reply to consumers quickly and consistently.
3. Save money and get a quick return on investment
A chatbot is a sophisticated approach to address client concerns more realistically and at a lower cost.
4. Data collected by a chatbot can assist you in engaging with customers.
The chatbot takes required information from consumers such as their name, reason for visiting the bot, and similar things.
5. Increased Team Productivity
It performs basic help and refers complicated concerns to the customer support (CX) staff.
6. Increase Customer Satisfaction
A chatbot can quickly respond to such simple questions, which satisfies customers and encourages them to connect with your company further, increasing sales.
7. Hybrid Customer Experience = Chatbot + Live Chat
When we talk about chatbots, we usually assume that it is simply the bot that responds to inquiries. But it isn't; the chatbot also includes human-assisted Live Chat help.
8. Chatbots Get Better Over Time
9. Foundation for a Conversational Marketing Strategy
Customers do not like to read long papers in order to learn about a product or service. Instead, they desire a different path. Voice bots can help you with your conversational marketing approach.
10. Eliminates Difficult Tasks
The majority of consumer inquiries are repeated. All such tasks that do not require human involvement can be handled by a chatbot.
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Why E-commerce?
Why Businesses should have C-Commerce/Ecommerce App/Store
1. ECOMMERCE CAN HELP YOU EXPAND YOUR BRAND.
Ecommerce is an excellent method to transform your business from a regular brick-and-mortar store to a cutting-edge, well-known brand.
2. IT IS MORE COMFORTABLE
An internet business is open 24 hours a day, seven days a week, which means that your consumers may visit your store at any time, regardless of their schedule.
3. EXTEND YOUR REACH
Because of the internet's accessibility, millions of people all over the world may visit your website at any moment, which means that individuals wishing to develop their companies and reach a wider audience have many more options.
4. PROVIDES MARKETING OPPORTUNITIES
Your website is one of the best marketing tools your company has; not only can using SEO when building your site increase the chances of your company being found in search engines, but a plethora of marketing techniques, such as pay per click advertising, social media marketing, and email marketing, all of which can include links back to your website, can also work alongside your website.
5. SCALABLE
As your company expands, it is highly probable that you will want to expand your product line and target audience, as well as improve your company to meet client needs and consumer demand.
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Benefits of C-Commerce
Benefits of C-commeerce
1. A single channel for streamlined service.
Customers communicate with brands and complete service engagements utilizing a single chat interface, messaging app, or natural language interface in conversational commerce.
2. Assistance that is both personalized and thorough.
The emphasis on customized service is perhaps the most important customer advantage of conversational commerce. As clients look for product information, chat bots may help with activities like scanning catalogues for desired goods and making suggestions.
3. Ideal for the on-the-go customer.
Conversational commerce is thus an ideal fit for clients who already make purchase decisions on their cellphones. Brands can significantly improve income by tapping into their mobile client base and providing them with an optimized mobile experience.
4. It is simple to use and saves time.
Conversational commerce is far from frightening because customers are already accustomed with SMS, messaging applications, and voice recognition systems.
5. Its method is adaptable.
There is no one-size-fits-all approach to implementing conversational commerce. Businesses may use chat bots and live agents as much or as little as they want to deliver the greatest possible experience for their specific consumers.
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