06/10/2024
URGENT HIRING - MONEY NOW!!!
Job Title: Client Coordinator
Salary: $800/month (USD), paid weekly (no transfer fees)
Hours: Full-time (40 hours per week)
Location: Remote (Central Time Zone / 9:30pm-6:30am Manila)
I'm urgently hiring a friendly, organized, and compassionate Client Coordinator to join our team, specializing in probate and estate planning.
Start Date: Immediate (next week)
Key Responsibilities:
- Serve as the first point of contact through phone, SMS, email, or chat for potential and existing clients.
- Handle inbound/outbound calls (3-5 minutes each, 20-30 calls/day) for coordinating appointments and case follow-ups.
- Send around 15 text reminders, respond to 5-10 email inquiries, and manage occasional chat inquiries daily.
- Update a CRM and maintain 4 trackers.
- Manage 3 attorney calendars and send Zoom meeting invites.
- Extreme attention to detail is essential. You must not miss any single appointment or call documentation.
Requirements:
-Legal background preferred or experience working in a law firm as a VA is an advantage
-5 years minimum of BPO experience in a high-volume customer service environment can apply
- Excellent command of American English with a neutral or American accent (no regional accent).
- Exceptional communication skills, both verbal and written.
- Strong multitasking and organizational skills with attention to detail.
- Ability to work independently and collaboratively.
- Reliable wired internet connection and own computer setup.
- SME/TL/Comms Trainer experience in a US account voice setting is an advantage.
Compensation:
- $800 per month, paid weekly
- Payments are made before Saturday noon, Manila time, with no transfer fees.
Additional Details:
- Must be willing to accept a paid trial period, same rate, for one month. Continuation beyond this period will depend on meeting our performance standards.
While prior experience working with the elderly is beneficial, it is not mandatory. What matters most is a caring demeanor, exceptional communication skills, and the ability to handle sensitive situations with empathy.
To Apply:
Please send an updated resume and a 1-2 minute video introduction via Loom to my email at [email protected] with the subject: LEGAL COORDINATOR.
**NO LOOM VIDEO introduction will not be considered.***
Please tag anyone qualified who might be interested in this role. Thanks, everyone! ๐
NOTE: No comments/PMs re this job post will be entertained since all important information are already disclosed in this job post. Questions will be answered during the interview if you're shortlisted.