Are you looking for a technical support specialist who can deliver well-defined services and offerings, has strong connections and networking, and is attentive to details with your business' web and social media platforms, then let's talk. I'm Jell, and I'm here to offer you assistance and solutions. I help companies by offering technical support to their web platforms and promoting the business o
nline. Together with my goal-oriented team, I am assertive in my ability to deliver a high-quality updated website and social media channels. With fast-changing technology, a decisive technical team is what you need to create purposeful content for the company's online presence in the age of rapidly evolving technology. Thus, a group of opinionated individuals is required to meet the company's needs. In my capacity as a technical support specialist, I can provide the following:
• Manage and update the website, and boost social media channels such as Facebook, Instagram, Twitter, and Linked In
in order to have a larger community to reach
• Troubleshoot software, hardware, and network connectivity
• Create graphic designs for website and social media postings
• Content creation
• LAN and WAN Connectivity and Maintenance
• Repair computer hardware system and components
• Onsite and remote Technical Support
• Keeps abreast of changes in technology
• Good customer service skills
• Used remote access to perform troubleshooting when needed
My familiarization in tools/apps and software is random but is not limited to: Canva, Adobe Photoshop, Adobe Lightroom, Microsoft Office
Aside from the technical support service I can offer, I have also my artistic side. With this, I also do graphic designs for offline and online layouts. I also edit editorial photos, magazines, and social media posts. Currently, I am enrolled in the intensive training provided by the Department of Information and Communications Technology. I am attending the advanced Social Media Marketing and Advertising and Chatbot Development and Marketing. I am learning a lot from this training and can simultaneously apply on the process. I adhere on the following instruction and always put first confidentiality. I communicate effectively and build trust through consistency to create stronger relationships with my clients. Hire me to know how to achieve realistic goals.
