18/09/2024
eflexcervices, a BPO company located at Baguio City is in need of the following:
AFFILIATE AD MANAGER
Requirements:
• Proven experience in affiliate marketing and/ or customer service
• Strong analytical skills with the ability to interpret data and make data-driven decisions
• Excellent communication and interpersonal skills
• Ability to multitask and manage time effectively in a fast-paced, remote work environment.
• Proficiency in affiliate marketing platforms and customer support software.
• Detail-oriented with strong organizational skills.
• Knowledge of SEO, SEM, and other digital marketing strategies.
• Experience in the virtual concierge or digital marketing industry.
• Familiarity with affiliate networks, tracking platforms, and performance marketing tools.
COUPA ADMINISTRATOR
Requirments:
• Bachelor's degree in IT or related field a plus.
• Must have at least 2 years of experience in a similar role.
• Having experience using Coupa is a must.
• Have worked with a US Client or an offshore client.
• Accounting knowledge or experience preferred.
• Excellent command of the english language both written and verbal.
• Preferably with experience working with Netsuite.
EXECUTIVE ASSISTANT
Requirements:
• Bachelor's degree in Management or related field.
• At least 5 years of related experience.
• Excellent written and verbal communication skills.
• Proficient in GSuite ( Google Docs, analytics, sheets, etc. )
• Knowledgeable of project management tools ( e.g. Hubspot, Click Up )
• Strong organizational and time management skills.
• Professional discretion, ability to maintain confidentiality and sensitive information.
FINANCE OPERATIONS SR ANALYST
Requirments:
• At least 5 years of experience in the same role or similar capacity.
• Knowledge or experience in US State Tax Filing.
• Experience in Insurance Direct Billing.
• Experience in Quickbooks.
• Experience in leading and managing a remote team.
• Experience in client management.
• Exceptional problem-solving skills and the ability to resolve payments, billing, and collection issues efficiently.
• Strong organizational and time management skills.
• Proficient in Microsoft Office Suite, particularly excel.
• Must be able to meet tight deadlines, with attention to detail.
• Must maintain a positive attitude and sense of humor!
• Proven ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.
GRAPHIC DESIGNER
Requirments:
• Has at least 2 years of experince in graphic design.
• With a strong and diverse portfolio showcasing your graphic design skills and creative ability across various projects.
• Demonstrated expertise in design software such as Adobe Illustrator, Adobe Photoshop, and other relevent tools.
• Sound understanding of design principles, including color theory, composition, typography, and layout.
• Experience with both print and digital design.
• Ability to work both independently and in a team environment.
• Excellent communication and time-management skills.
JR. IT SPECIALIST
Requirments:
• 2-3 years of professional experience in Information Technology.
• Strong technical knowledge of Mac and Windows operating systems and other relevant software.
• Knowledge of networking fundamentals and support experience
( connectivity, VPN, printing, etc. )
• Familiar with common access/ authentication systems and tools
( e.g. Okta, Duo )
• Familiar with Google Workspace, Zoom, Slack, MS Office, and tools commanly used tools.
• Strong analytical skills, communication skills and the desire to stay up to date on the last technology.
• Ability to work in a fast-paced environment, prioritize appropriately, and handle multiple tasks simultaneously.
LOGISTIC COORDINATOR
Requirments:
• Must have experience working on shipments from start to end ( A to Z )
• Must have experience using CargoWise.
• Knows how to make phone calls to Shipping line / Forwarder / Broker / Client.
• Knowledgeable on INCOTERM ( knows the difference between all incoterms )
• Knowledgeable in the process of import/ export for different modes of transport ( Air / Sea / land )
• Familiar with Shipping Documents.
• Experience with Magaya is a plus.
• Excellent English written and verbal communication skills.
• Knowledgeable about Sea Exportation and US shipment handling.
• Mastery of logistics SOPs.
• Experience in customs brokerage and a graduate of customs Administration preferred.
• Familiarity with NVOCC operations.
• Excellent English written and verbal communication skills.
MARKETING OPERATIONS COORDINATOR
Requirments:
• Proficiency in Salesforce for building and managing campaigns, tracking leads, and analyzing marketing effectiveness.
• Experience with Salesforce Marketing Cloud or Pardot for email marketing, lead nurturing, and customer engagement.
• Experience with platforms like Marketo, HubSpot, Eloqua, or Pardot dor automation, lead scoring, and email campaigns.
• Familiarity with ABM ( Account-Based Marketing ) tools like Demandbased, Terminus, or 6 sence.
• Expertise in cerating and distributing email campaigns using tools like Mailchimp, ActiveCampaign, or Constant Contact.
• Experience managing webinar platforms like Zoom, GoToWebinar, or Webex for virtual events and lead generation.
• Advanced Excel skills, including pivot tables, VLOOKUP, data analysis, and macros, to analyze campaign data, manage segmentation lists, and track key marketing metrics.
REVENUE ANALYST
Requirments:
• Bachelor's degree in finance, accounting, business administration, or a related field.
• Minimum 3 years of finance working experience.
• Strong working knowledge of US GAAP.
• Experience partnering with internal and external stakeholders.
• Experience working in a high-growth environment.
• Excellent communication and interpersonal skills are required.
• Advanced knowledge of MS Excel and working knowledge of other MS Office programs.
• Experience with WOrkday Adaptive Planning/ Insights is a plus.
• Self-starter with outstanding analytical, problem-solving, and organizational skills.
• Must be able to work independently and collaborate with team members in a fast-paced environment.
• Must be able to meet tight deadlines, with attention to detail.
• Experience working with US / offshore slients.
• Must maintain a positive attitude and sense of humor!
SDR
Requirments:
• At least 2 years in college or higher.
• AT least 2 years of relevant BPO, Sales experience, and appoitment setting.
• Good oral and written communication is vital - the individual must be able to speak.
• Clearly and persuasively in positive or negatives situations.
• Familiarity with Linked in Sales Navigator, and Outplay is a plus.
• Backend Salesforce experience - generating reports, and analyzing data - mostly for a Sales account.
• Experience in qualifying inbound leads.
• Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment.
• Willingness to step up to greater responsibility, strong desire to contribute to overall goals.
SEO
Requirments:
• At least 2 years experience as a customer sales representative or technical support representative in the BPO industry.
• Experience or knowledge in SEO.
• Experience with Front and Dialpad or similar tools is highly preferred.
• Excellent ability to communicate, extremely detail - oriented.
• Good oral and written communication is vital - the individual must be able to speak clearly and persuasively in positive or negative situations.
• Ability to convey technical informaton to non-technical services.
• Willingness to step up to greater responsibility, strong desirte to contribute to overall goals.
• Proven track record of delivering exceptional customer service.
• Ability to empathize with customers and understanding their needs.
• Strong technical aptitude and the ability to learn and understand complex products.
• Ability to troubleshoot and resolve issues efficiently - utilizing resources, template reponses, and knowing when to escalate an issue.
• Ability to collaborate effectively with across-functional teams.
• Willingness to share knowledge and contribute to a positive team culture.
SEND YOUR APPLICATION TO:
[email protected]
