What are the opening hours?

Monday 8am - 6:30pm Tuesday 8am - 6:30pm Wednesday 8am - 6:30pm Thursday 8am - 6:30pm Friday 8am - 6:30pm Saturday 8am - 6:30pm Sunday 8am - 6:30pm

https://www.facebook.com/1147516565318384/

MULTINETWORK CATV

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Philippines
Cabanatuan City
MULTINETWORK CATV

If you have a trouble or interruption on our line. Kindly message us..

To provide the highest quality cable signal and Internet service, reliable and consistent along with diverse entertainment options

06/09/2024

Continuing our crack a smile and save 30%

Please call these following numbers

09335088955
09503964228
09852751154
09384618920

06/09/2024

Sorry for cutting our live. (Will resume our live at 5 PM today. Thank you).

30/08/2024

Sorry, my phone died just now. As I was saying, my IT team had to reset our connection to resolve the loss of wifi for 5 to 10 seconds. We will continue the promo tomorrow as I will be talking with my technical team to determine the issue and if we were able to resolve it.

30/08/2024

Please call the following numbers

044 463 8301
09335088955
09503965228
09852751154
09384618920

27/08/2024

Ready for our next Promo? Join our Crack a Smile and Save promotion starting this Friday!

22/08/2024

Edit 5:29PM: This is specifically for anyone who is over 1 month overdue on their bill. Meaning to say, people who have not paid for the previous months' services.

Tagalog Version:

Nais po naming ipahatid sa aming mga taga tangkilik na mula noong Mayo 2024, kami ay hindi nagputol ng serbisyo sa mga may overdue account, bagkus kami ay nagbigay ng mga rebate/diskwento. Ngayun naayos na namin ang mga naranasang problema sa internet koneksyon, amin pong ipinababatid na simula sa Myerkules, Augusto 28 ay magsisimula muli ang pagpuputol sa mga subscribers na may naiiwang balanse at lampas na sa palugit ng pagbabayad. Ang amin pong opisina ay bukas ng hanggang alas sais ng gabi sa araw ng Sabado at Martes upang mabigyan ng pagkakataon makapagbayad.

English Version:
Hi, this is to inform everyone that since May we have chosen not to disconnect any accounts that have not paid their monthly bill. However, now that we have announced our rebate and at the same time have normalized our system - we will begin disconnecting accounts once again. Seeing as tomorrow and Monday are holidays I have instructed our IT team to start disconnecting users this Wednesday. Giving our subscribers a chance to settle up their bills this Saturday (our office will be open for payments till 6pm), and on Tuesday.

19/08/2024

Hi, we are receiving complaints right now from Barangay San Isidro users. Rest assured, we are checking now what is causing the issue.

19/08/2024

As promised, I am happy to announce that we will be giving a 20% rebate/discount for all internet subscribers (V-Fiber, and HFC users). This will be effective in the bill for services rendered between August to September. Currently, the bill that has been given that our subscribers are paying for are the services rendered between July to August.

- multinet manager

17/08/2024

Please note our landline at the moment is inoperable. If anyone has any concerns please call 09927356032 - our night team has just entered the office and will be on duty between now till 7am. So for all our work from home/virtual assistants/gamers/night owls if you are experiencing any issues and need troubleshooting please call. My team will be more than happy to assist and resolve any issue.

P.s. I will be posting good news this Monday! This is in regards to a request from our subscribers and my promise to you in my last live video.

10/08/2024

Hi, can I ask for an update from our subscribers of how the internet is today? I'm sorry if you have messaged and I have not replied - as I am still in some meetings this evening.

09/08/2024

Hi multinet family, at the moment it seems things are running slightly smoothly. I will work to make sure it stays this way, but for now will be signing off for the night. Rest assured now I will be seeing if I can provide a rebate once again, and I will be creating an infomercial to explain exactly what happened and how we resolved it. Thank you po and good night

09/08/2024

From our end here at the server, things look like they are running normally. How is the experience for everyone else?

09/08/2024

Hi we currently have 4 maintenance teams out visiting all complaints, please comment here your account name or account number if you want to be visited tonight po.

09/08/2024

Hi it's 6:15pm - has anyone experienced any slow internet browsing or "connected without internet" problems?

09/08/2024

Hi, I will start replying to messenger in a bit. I am still here talking with my IT team monitoring the network. So far I'm noticing facebook is a little bit sluggish (as I am refreshing the last post looking for new comments) - is anyone experiencing the same thing?

09/08/2024

Hi, as we approach 5pm I hope anyone experiencing issues today will comment on here. Also, regarding our customer service and maintenance teams we have created three shifts so for all our WFH subscribers and virtual assistants - if you have an issue at 1am please call so we can come and troubleshoot the problem.

09/08/2024

Hi, so far we still have some complaints however I am thankful that we have commenters saying that our service has regularized. Please note that the true test for us will be later at 5pm to 9pm as these are the hours the system has been experiencing losses. Therefore, if you are experiencing problems later please call, and comment here. My team and myself will be on standby. Thank you

- multinet manager

Address

Mampulog, Bitas
Cabanatuan City
3100

Opening Hours

Monday	8am - 6:30pm
Tuesday	8am - 6:30pm
Wednesday	8am - 6:30pm
Thursday	8am - 6:30pm
Friday	8am - 6:30pm
Saturday	8am - 6:30pm
Sunday	8am - 6:30pm

Telephone

+63444638301

Website

facebook.com

Alerts

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Contact The Business

Send a message to MULTINETWORK CATV:

Videos

Continuing our crack a smile and save 30% Please call these following numbers 09335088955 09503964228 09852751154 09384618920

Please call the following numbers 044 463 8301 09335088955 09503965228 09852751154 09384618920

Last update for last night's posts: Edit: 3:57am signing off for now, will be back in the office again later. Thank you po Edit 3:33am: quick request, from all the network changes we ask that all customers restart their router by turning the router off then turning it on after 1 minute. So we think we finally figured out what the issue was. However, we will only know tomorrow. So please comment on this post as you test the internet so we know if we resolved the problem and brought multinet velocity back to where it should be. Rest assured if these solutions haven't worked we will still continue to burn the midnight oil working at night to fix the system. Thank you po, and God bless

7/8/2024

2ND DRAW HULYO PANALO PROMO

Update: The data we are asking for you to provide here will allow us to make micro adjustments to the network routing of our internet. So the more data that is provided by you our subscribers the likelihood of resolving this issue and returning the service to how it should be increases. Thank you for trusting us to fix this issue and I am sorry for the lackluster service we have provided thus far Hi, I'm going to ask for a favour from our subscribers so that you guys can help us gather more data to resolve this issue. If you have a laptop or a pc please do the following while connected to your multinet modem: Step 1: Open command prompt Step 2: Type tracert Step 3: Click space and type the website that you are trying to access By this step it should look like this if you are trying to connect to google tracert google.com Step 4: allow your pc to look at the network routing to access the website you are accessing which may take as long as 5 minutes or as short as 30 seconds Step 5: Please send a photo of your findings with your account name and account number Thank you very much for doing this as this data will help us determine what is wrong.