27/09/2017
Welcome to Fill A Gap - my new venture starting November 2017. Based in the small towns around the Waikato - Morrinsville, Matamata, Te Aroha, Paeroa - I have a large range of experience to come into your business and manage it while you take the much needed holiday. So many owner operators are unable to take a break and I am here to help with that. Below is my background - I have done many things and have a plethora of transferrable skills. And please note that along with the management work, I have also cleaned the toilets, served the customers, made the tea and dealt with a wide range of peope and work.
KEY STRENGTHS
Leadership
• Committed leadership with the ability to recognise and develop future leaders by articulating a vision, eliciting commitment and balancing community and accountability while managing a wide range of personalities and abilities
• Experienced in leading and motivating teams to achieve through providing a clear vision and achievable goals
• Proven experience in change management and bringing together teams through mergers and acquisitions
Strategic Thinking
• Sound business acumen with an understanding of small and medium business needs – financing, organisational structures, marketing and resources
• Ability to undertake business analysis and strategic planning
• Creative problem solver with the ability to identify relevant information and data and work through to positive outcomes.
• Understanding the global big picture including the economics and strategy of global business and core business literacy including marketing, accounting, finance, strategy, and systems
• Exposure to accounting and office systems in a wide range of organisations
Outcomes / Goal Focus
• Ability to co-ordinate tasks, plan and implement systems and procedures
• Seasoned research and report writing skills developed through university and work experience
• A strong multi-tasker who is computer literate and has experience with various Office applications, Internet, bibliographic and business databases
• Pragmatic and able to facilitate outcomes using seasoned negotiation skills
• Strong commercial focus with the ability to analyse complex information and transform into business solutions
WORK EXPERIENCE
Kiwi Composites Innovations Ltd
Administration / HR Manager – February 2016 to August 2017
Kiwi Composites is a small manufacturing business producing composite and laminate products for a mainly export market.
Responsibilities include:
• Payroll and Human Recourses – included development of staff manual
• Health and safety
• Accounting
• Debtors & Creditors
• Marketing
• All general administration
Key Achievements:
• Introduction of systems
• Health and safety manual
• Improved communication with all stake holders
CooperAitken Ltd
Practice Manager – April 2003 to August 2015
Cooper Aitken is a large Chartered Accountancy firm based in the Waikato. With six Directors and over 100 staff it has a strong history of providing accounting excellence to rural, commercial and family clients.
Responsibilities include:
• Strategic and operational Human Resource Management including interviewing, employing, contracts, performance reviews, performance management and input into training
• Workflow management including CRM, work flow tracking and reporting, administration management, IT support and backup to the Business Advisory Officer in the areas of HR and Employment Relations information for clients of the practice
• Management of key stakeholder relationships including the communication of technical and non-technical information
• Ongoing process improvement identification and development to ensure continuous improvement and system design
• Part the management team responsible for managing the day to day running of the business including contribution to the monthly board meetings and strategic planning
• Oversight of OSH and health and safety for the Practice
Key Achievements:
• Involved in the acquisition of three additional Accounting Practices and the merging of teams and cultures to make one business
• Developing the Practice Manager role from a ‘greenfield’ including the development and implementation of systems and office procedures across the Practice
Dickson Holiday Park
Owner – 1986 to April 2016
Dickson Holiday Park is a successful family owned business of which I am a shareholder. I was an integral part of the team who doubled the turnover in the first three years of ownership. While I am less active in the business nowadays my role still focusses on the financial and the human resource aspects.
Responsibilities include:
• Preparation, presentation and reporting on monthly financial and performance
• Human resource management including interpretation, application and compliance of employment law matters
• Development of marketing strategies and preparation of marketing material
Waikato Management School Corporate Consulting Project
Team Leader / Liaison – 2006 – 2007
Co-led a consultancy team of seven to provide recommendations to a client company in the Biopharmaceutical sector which included researching potential new product development.
The Computer Suite Ltd
Management / Software Design/ Web Design - 1985 – 2003
This business was owned and operated by myself and my husband. Initially established for the purpose of selling computers and financial solutions, we started developing solutions for our clients. This led to the development of an accounting software package, The Trader Series Ltd (NZ Software of the year 1987) which was the software of choice for most training organisations until the mid 1990’s. We sold this program to CBA Accounting and focussed the business on contract work, both in software development and application training.
Responsibilities included:
• Accounting software design
• Budget forecasting and reconciliation of financial reports
• Delivering IT training to businesses specifically in spreadsheet skills and general computer knowledge
• Designing and developing websites specifically focussed at the New Zealand Kennel Club and New Zealand dog breeders
MicroLab (a division of Coopers & Lybrand)
Computer Consultant – 1986 - 1990
As a new concept in an accountancy practice, MicroLab was started to offer a full range of computer consultancy work to the Firms’ clients. Initially I was employed to spearhead the software support area however my role grew into full consultancy.
Responsibilities included:
• Development of relationships with suppliers and customers
• Development and facilitating of a wide range of IT based training courses for clients
• Building a strong brand image with a regular column in the IT industry leading magazine at the time, Bits & Bytes
• Developing individual systems and processes for clients to use
QUALIFICATIONS & ACHIEVEMENTS
• Master of Business Administration - University of Waikato - 2007
Triple Crown Accredited: Less than 30 (1%) of Business Schools globally hold this
AACSM – Association to Advance Collegiate Schools of Business
EQUIS - European Quality Improvement System
AMBA – Association of MBAs
• Post Graduate Diploma in Management Studies - University of Waikato – 2005
• Certificate in Adult Teaching – BOP Polytechnic - 2002
• Introduction to Accounting – Massey University - 1980
• National Certificate in Animal Training - Unitec - 2001
• Principles of Canine Behaviour - Massey University – 2002
