HAPA

BRINGING STORIES TO LIFE
Hospitality, F&B, Culinary & Tourism
HAPA® TV | HAPA® Awards |
HAPA® Academy | HAPA® Events
(564376H)
(2)

29/11/2024

🌍 Weekly Travel Updates You Can’t Miss! ✈️

From gourmet delights in Southeast Asia to innovative hotel launches in Vietnam and India-Thailand connections soaring, the travel world is buzzing! 🚀

Don’t miss insights on the latest methanol safety alerts in Laos and Genting Malaysia’s financial triumph.

Let’s explore the world smarter, safer, and in style! 💼✨

25/11/2024

The hospitality industry in Malaysia is evolving faster than ever! 🌟 From eco-friendly stays to tech-driven travel experiences and wellness retreats, there’s so much to look forward to.

Which of these trends excites you the most? Let us know in the comments! 👇✨

19/11/2024

When it comes to hosting an event, it’s the thoughtful details that truly wow your guests. Whether you’re planning an intimate celebration or a grand affair, a bespoke event ensures every element reflects YOUR vision. 🎉

Swipe through to discover the 5 must-have features that make any bespoke event extraordinary. From personalized touches to seamless ex*****on, we’ve got you covered! 💎

👉 Ready to make your dream event a reality? Contact us today to start planning your one-of-a-kind celebration.

13/11/2024

We will be sharing weekly highlights in and around SEA nations (and sometimes around the world! Follow .asia for news, insights, solutions, and support from the industry.

08/11/2024

✨ What’s the secret to pulling off an unforgettable event? ✨

Whether you’re planning a corporate affair or a lavish celebration, there are 3 non-negotiable ingredients every successful event has in common.

👉🏻 Ready to find out what they are? Swipe through and discover how to make your next event flawless! 👀

Planning something special?

HAPA®️ Events is here to make your vision a reality—right down to the smallest detail. Let’s craft something extraordinary together!

05/11/2024

As operational costs continue to rise across Malaysia, the hospitality industry is feeling the strain. Many businesses are being forced to make tough decisions, resulting in service cuts and reduced amenities. While these measures help manage expenses, they can also compromise the guest experience, which has long been the hallmark of Malaysia’s tourism appeal. Labor costs and shortages further compound the issue, with businesses struggling to maintain staffing levels, leading to overworked employees and slower service.

In these challenging times, it’s crucial for the government to step in and provide support. Relief measures such as tax breaks, subsidies, and grants for hospitality businesses can help ensure the industry’s survival.

Without meaningful intervention, the long-term impacts on the sector could be devastating, threatening not only businesses but also Malaysia’s reputation as a leading destination for world-class service and unforgettable experiences.

What do you think is the best solution to this?

28/10/2024

At HAPA® Awards, we believe that true recognition isn’t about competing against others but about the journey of growth and excellence.

Every award is a testament to the hard work, dedication, and commitment that stands out in its own right.

It’s not about being better than someone else, but about continuously raising your own bar, striving to be the best version of yourself.

As we honor those who have embraced this mindset, we celebrate the passion and perseverance behind each achievement.

Let’s keep moving forward, not in the spirit of rivalry, but in the pursuit of personal and professional growth. 🌟

Follow .asia for news, insights, solutions, and support from the industry.

18/10/2024

Burnout in tourism and hospitality often arises from the emotionally demanding nature of the job, long hours, and high-pressure environments.

But it doesn’t have to stay that way! By fostering emotional resilience, supporting work-life balance, offering robust support systems, and giving employees greater autonomy, businesses can create a healthier and more sustainable work culture.

Let’s make the well-being of our hospitality teams a priority for a brighter, more productive future!

Follow .asia for news, insights, solutions, and support from the industry.

15/10/2024

Experience is the cornerstone of flawless event planning. Our bespoke services are built on years of industry expertise, ensuring every detail is meticulously crafted to bring your vision to life.

From anticipating challenges to partnering with the finest vendors, we guarantee a seamless and unforgettable event experience.

Let’s create something extraordinary together.

09/10/2024

Unlock the future of hospitality and tourism with HAPA®

From industry insights to the latest trends, we’re your go-to source for everything happening in the world of travel. Follow us for expert advice, sustainable travel tips, and more! Stay informed and join the community that’s shaping tomorrow’s travel experiences.

05/10/2024

Tourism plays a huge role in fueling Malaysia’s economic engine, driving growth across various sectors. From the bustling city streets of Kuala Lumpur to the serene beaches of Langkawi, the influx of visitors supports local businesses, creates jobs, and boosts the hospitality and retail industries.

In fact, tourism has become a key contributor to Malaysia’s GDP, creating opportunities for both small local vendors and large-scale enterprises alike.

But it’s not just about the economy—tourism also enriches Malaysia’s rich cultural fabric. Every tourist that steps foot in the country helps preserve and celebrate our heritage, from the vibrant festivals to our historic sites.

The blending of cultures, experiences, and stories all contribute to making Malaysia a unique and globally loved destination. 🇲🇾✨

02/10/2024

Your mindset plays a crucial role in shaping the customer experience. When you approach each interaction with a positive, solution-oriented attitude, it reflects in how customers feel valued and understood.

A growth mindset helps you see challenges as opportunities for improvement, making your responses more empathetic and proactive.

Customers notice the difference when they’re dealing with someone who’s committed to creating a meaningful experience versus someone focused solely on the transaction. The right mindset fosters trust, builds lasting relationships, and turns one-time buyers into loyal advocates. Remember, your mindset sets the tone for the entire customer journey!

Address

Kuala Lumpur

Telephone

+60127500811

Website

https://linktr.ee/HAPATV

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Videos

🌟 Attention Hospitality Businesses & Suppliers! 🌟 The HAPA® Regional Awards is back, celebrating excellence in the hospitality industry across the region! 🏆 This is YOUR chance to: ✨ Showcase your brand to top hospitality leaders. ✨ Gain unparalleled recognition in the industry. ✨ Connect with the best in the business. Be part of this prestigious event and let your brand shine on the regional stage! 💼🍴✨ 📩 DM us now for more details on how to get involved. Let’s make hospitality excellence a reality together!

Exciting times ahead as our CEO shares insights about new opportunities on the horizon. We’re driven by innovation, collaboration, and a vision to make a lasting impact. Stay tuned for what’s coming next! . . . . . . #madamceo #founders #companyvision #staytuned #hapaawards #hapagroup #hapaevents #hapatraining #hospitalitymalaysia #companiesmalaysia #hapagroupasia #eventorganizerkualalumpur #eventorganizermalaysia #eventsmalaysia

We are sure that you are quite familiar with what we do but do you what’s our true mission is? No? No worries, Jenn got it covered! Leave a comment below if you have questions 🩷 . . . . . . . #madamceo #founders #companyvision #staytuned #hapaawards #hapagroup #hapaevents #hapatraining #hospitalitymalaysia #companiesmalaysia #hapagroupasia #eventorganizerkualalumpur #eventorganizermalaysia #eventsmalaysia

This week, our Founder & CEO talks about the Events pillar! . . . . . . . . #madamceo #founders #companyvision #staytuned #hapaawards #hapagroup #hapaevents #hapatraining #hospitalitymalaysia #companiesmalaysia #hapagroupasia #eventorganizerkualalumpur #eventorganizermalaysia #eventsmalaysia

When our Founder & CEO set out to create the HAPA Awards, it wasn’t just about starting another event—it was about building a legacy. Listening to them share the journey and vision behind it is nothing short of inspiring. From the spark of an idea to an internationally recognized celebration of excellence, we’re beyond proud to be part of this impactful journey. Thank you for leading the way and reminding us every day that with passion and purpose, anything is possible! . . . . . . #madamceo #founders #companyvision #staytuned #hapaawards #hapagroup #hapaevents #hapatraining #hospitalitymalaysia #companiesmalaysia #hapagroupasia #eventorganizerkualalumpur #eventorganizermalaysia #eventsmalaysia

#throwbacktuesday❤️ A fantastic evening celebrating excellence in the hospitality industry! From outstanding achievements to heartfelt moments, this event honored the incredible talent and dedication of our hospitality professionals. Here’s a glimpse of the highlights! 🏆✨ . . . . . #HAPA #hapaawards #excellence #recognition #asiasbest #travelandhospitality #awards #awardwinning #asiasbesthotels #asiasbestresorts #asiasbestrestaurants #asiasbestbars #asiasbestchefs #asiasbestspas #asiasbestgolfcourse #hotel #resort #restaurant #bar #spa #golf #chef #travel #travelawards #traveling #tourism

Jenn truly embodies the core value of HAPA® —excellence. Since its inception, HAPA® has been recognized as a leader in identifying and celebrating the best across all pillars of the hospitality industry. Established in 2002, the HAPA® Awards honor those who meet or exceed the standards of excellence, not only in Malaysia but also in Thailand, Singapore, the Philippines, and Vietnam. HAPA® Events, on the other hand, curates the finest services and products in the industry, delivering bespoke solutions tailored to your event needs, all within your budget. Through HAPA® Academy, we are committed to providing opportunities, knowledge, and growth to professionals in the hospitality and tourism sectors. Join us for a Q&A with Jennifer Ong, the founder and CEO of HAPA®, to learn more about our vision and achievements! . . . #madamceo #founders #companyvision #staytuned #hapaawards #hapagroup #hapaevents #hapatraining #hospitalitymalaysia #companiesmalaysia #hapagroupasia #eventorganizerkualalumpur #eventorganizermalaysia #eventsmalaysia

In early 2002, our CEO had a simple yet profound realization while enjoying a quiet moment at the Carlton Hotel in Singapore. Observing a dedicated waitress meticulously cleaning tables and rearranging flowers in an empty lounge, she was struck by an essential truth: the true backbone of any successful organization lies in its people—the hardworking, often unsung heroes behind the scenes. This moment sparked a core philosophy in our company, one that echoes loudly in today’s hospitality industry. With competition increasing and the demand for personalized, high-quality service at an all-time high, it’s clear that the strength of any brand depends on the individuals who keep daily operations running smoothly. From the front desk to housekeeping, their dedication shapes every guest experience. Today, more than ever, recognizing and valuing these “rank and file” team members is not just an acknowledgment of their hard work, but a necessary approach to building sustainable success. In an era of rapid change, this focus on people-first leadership sets a new standard—an industry that thrives on the dedication and care of every individual in the workforce.

Today, we had the privilege of hearing from our incredible founder as she shared more about the company — who they cater to and what makes them different. From her vision and challenges to the passion that drives us forward, it’s clear that our purpose goes beyond business—it’s about creating meaningful impact. 🌟 Grateful for her leadership and the inspiring journey we’re all part of. . . . . #madamceo #founders #companyvision #staytuned #hapaawards #hapagroup #hapaevents #hapatraining #hospitalitymalaysia #companiesmalaysia #hapagroupasia #eventorganizerkualalumpur #eventorganizermalaysia #eventsmalaysia

“Exciting times ahead! We Q&A-ed our CEO to get a behind-the-scenes look at how HAPA® Group is making waves. 🌊 In this Q&A, Jenn gave a sneak peek into what we’re all about, and trust us—you won’t want to miss what’s coming next! Stay tuned for our next reel where she’ll dive even deeper into the journey. 👀✨ # . . . . #madamceo #founders #companyvision #staytuned #hapaawards #hapagroup #hapaevents #hapatraining #hospitalitymalaysia #companiesmalaysia #hapagroupasia #eventorganizerkualalumpur #eventorganizermalaysia #eventsmalaysia

#throwbackthursday A fantastic evening celebrating excellence in the hospitality industry! From outstanding achievements to heartfelt moments, this event honored the incredible talent and dedication of our hospitality professionals. Here’s a glimpse of the highlights! 🏆✨ . . . . . #HAPA #hapaawards #excellence #recognition #asiasbest #travelandhospitality #awards #awardwinning #asiasbesthotels #asiasbestresorts #asiasbestrestaurants #asiasbestbars #asiasbestchefs #asiasbestspas #asiasbestgolfcourse #hotel #resort #restaurant #bar #spa #golf #chef #travel #travelawards #traveling #tourism

HAPA TV’s Discovery! An interesting blend of flavours, texture and creativity brought together with the finest ingredients. A place worth visiting for those who enjoy Omakase - a Song Dynasty themed culinary experience at @daijin_dining #omakase #chinese #culinary #discovery #restaurant #hapa #hapatv