ebo.ai

ebo.ai A Virtual Agent provider, which uses AI to help build valuable lasting relationships with customers. Today, customers have never been more powerful.

EBO's aim is to optimise customer experience through seamless interaction and ultimately transform the way businesses connect with their clients. EBO builds bespoke AI solutions to help you create long lasting relationships with your customers. They want a business to serve their needs smoothly and instantly. They want to see products that are relevant to their needs as well as agents who can solv

e their problems 24/7. Big ask, right? EBO tackles this exact issue by building custom-built Virtual Agents (VAs). These VAs can target organization-specific problems and automate processes whilst keep interactions with customers truly human. The aim is to ultimately, reduce churn, improve customer experience, solve problems faster, keep costs low and reach bottom line. Discover one of the worldโ€™s most complete natural language platforms today. Book a free AI consultation with EBO today: www.ebo.ai/contact-us

๐ŸŒ Hereโ€™s to the power of connection, collaboration, and shared purpose! ๐Ÿš€From different corners of the world, we come to...
24/01/2025

๐ŸŒ Hereโ€™s to the power of connection, collaboration, and shared purpose! ๐Ÿš€
From different corners of the world, we come together as one teamโ€”united by a shared vision.

๐Ÿ™Œ Kudos to the incredible EBO team that makes it all possible!

22/01/2025

Empathetic. Personalised. Revolutionary.

Backed by Behavioural Science, the EBO Intelligent Patient Portal is redefining healthcare for Mental Health & Community Trusts. ๐Ÿฅ ๐Ÿฉต Designed to guide patients with empathy, itโ€™s paving the way for a more inclusive, patient-centred journey.

Download the guide here ๐Ÿ‘‰ https://healthcare.ebo.ai/solutions/mental-health-community-trusts/

๐Ÿ’ช EBOโ€™s CEO, Gege Gatt led an engaging discussion: NHS Unplugged - Rewiring Healthcare in the UK at the MedTech World Ma...
20/01/2025

๐Ÿ’ช EBOโ€™s CEO, Gege Gatt led an engaging discussion: NHS Unplugged - Rewiring Healthcare in the UK at the MedTech World Malta event, featuring a stellar panel of industry experts and CEOs. ๐ŸŒ ๐Ÿ”ท The conversation focused on moving from treatment to prevention, improving patient empowerment, and enhancing healthcare systems.

๐ŸŽง Watch the video below for all the insights๐Ÿ‘‡



๐ŸŒŽ Flagship Event: Valletta, Malta | 12-14th Nov 2025Be part of the journeyโ€”join us next year to experience the future of MedTech! https://med-tech.world/๐Ÿ”” ...

๐Ÿ”How is AI reshaping the economy? ๐Ÿ’กWhat are the societal and ethical implications of AI?  ๐Ÿ’ธ Can automation really cut co...
08/01/2025

๐Ÿ”How is AI reshaping the economy? ๐Ÿ’กWhat are the societal and ethical implications of AI? ๐Ÿ’ธ Can automation really cut costs and boost efficiency?

Join our CEO, Dr. Gege Gatt, as he dives into these questions (and more!) in his keynote, โ€œAIโ€™s Transformative Role in the Economy: Navigating the Future,โ€ at the NextGen Payments & RegTech Forum organised by QUBE Events.

๐Ÿ“… When: 20 February 2025
๐Ÿ“ Where: Hilton Hotel, St. Julianโ€™s, Malta
โฐ Time: 10:05โ€“10:35

Donโ€™t miss this chance to gain actionable insights and explore the future of Payments and RegTech!

๐Ÿ‘‰ Find all the details here: https://www.qubevents.com/npf-malta-2025

Meet our esteemed Keynote speaker, Gege Gatt, CEO at EBO, at the NextGen Payments & RegTech Forum on 20 February 2025 at the Hilton Hotel in St. Julian's, Malta.

Gege will be sharing impactful insights in the keynote session titled โ€œAIโ€™s Transformative Role in the Economy: Navigating the Futureโ€

This visionary keynote session will highlight AIโ€™s transformative impact on payments and RegTech, focusing on four key trends: digitisation, driving data-driven decisions; dematerialisation, reshaping user interfaces; demonetisation, cutting costs through automation; and democratisation, scaling innovation. Gege will explore the societal and ethical implications of AI, offering actionable insights for leveraging technology to lead in these evolving sectors.

Get ready to engage with Payments and Regtech experts! Book now to secure your spot and enjoy a 10% discount before it expires! Contact us at [email protected] to claim the discount!

To register and access the agenda: https://bit.ly/413NntO
For more information on registration, please contact [email protected]

From the โ€œVirtual Labโ€ concept to the potential for AI to transform newsrooms and self-driving vehicles, Gege Gatt's 202...
07/01/2025

From the โ€œVirtual Labโ€ concept to the potential for AI to transform newsrooms and self-driving vehicles, Gege Gatt's 2025 predictions highlight the key trends set to dominate the year ahead. ๐ŸŒโœจ

๐Ÿ‘‡ Read more about his insights here as featured in MaltaCEOs.mt ๐Ÿ‘‡

๐Ÿ™Robert Louis Fenech Content House

The emergent technology is likely to disrupt several sectors as it matures

17/12/2024

Is your business prepared for the changes ahead? ๐Ÿš€ By 2030, there will be ๐—ง๐—ช๐—ข kinds of companies: those that have mastered AI and those thatโ€™ve been left behind.

EBOโ€™s CEO, Dr. Gege Gatt, shares why AI is the ๐Ÿ”‘ to staying competitive. Find below his top three insights to help you get started

๐ŸŽฅ Watch our webinar, "๐˜ˆ๐˜ ๐˜ช๐˜ฏ ๐˜ˆ๐˜ค๐˜ต๐˜ช๐˜ฐ๐˜ฏ: ๐˜ˆ๐˜ถ๐˜ต๐˜ฐ๐˜ฎ๐˜ข๐˜ต๐˜ช๐˜ฏ๐˜จ ๐˜Š๐˜ถ๐˜ด๐˜ต๐˜ฐ๐˜ฎ๐˜ฆ๐˜ณ ๐˜Œ๐˜ฏ๐˜จ๐˜ข๐˜จ๐˜ฆ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต ๐˜ต๐˜ฐ ๐˜ˆ๐˜ค๐˜ฉ๐˜ช๐˜ฆ๐˜ท๐˜ฆ ๐˜Œ๐˜น๐˜ค๐˜ฆ๐˜ฑ๐˜ต๐˜ช๐˜ฐ๐˜ฏ๐˜ข๐˜ญ ๐˜™๐˜ฆ๐˜ด๐˜ถ๐˜ญ๐˜ต๐˜ด", now available on-demand! Hear from industry leaders and discover how AI can transform your business. ๐Ÿ‘‰Access it here: https://content.ebo.ai/ai-for-financial-services-webinar

Weโ€™re so excited to celebrate James Neal, our Chief Revenue Officer, and a driving force behind our mission to revolutio...
16/12/2024

Weโ€™re so excited to celebrate James Neal, our Chief Revenue Officer, and a driving force behind our mission to revolutionise healthcare with AI. ๐Ÿš€

With years of experience building strong partnerships across the , James is elevating EBOโ€™s growth and empowering our clients to achieve impactful outcomes through our AI-powered solutions.

James has already brought unmatched energy and expertise to the team, fostering relationships that position us at the forefront of healthcare innovation. Outside of work, he enjoys running and supporting rugby. ๐Ÿƒโ€โ™‚๏ธ๐Ÿ‰

๐Ÿ‘‰ Check out James's insights on why AI is crucial for transforming patient engagement, as featured in Health Tech World, Building Better Healthcare and more ๐Ÿ“ฐ https://healthcare.ebo.ai/2024/12/09/ebos-cro-on-why-ai-is-key-to-transforming-patient-engagement/

As 2024 wraps up ๐ŸŽ‰, weโ€™re thrilled to partner with LaFinteca, a leader in financial services in Latin America ๐ŸŒŽ โ€œPartner...
13/12/2024

As 2024 wraps up ๐ŸŽ‰, weโ€™re thrilled to partner with
LaFinteca, a leader in financial services in Latin America ๐ŸŒŽ โ€œPartnering with EBO helps us tackle challenges and drive growth across Latin America," says Dmytro Rukin, CEO of LaFinteca. ๐Ÿš€Learn more ๐Ÿ‘‰ https://www.ebo.ai/blog/lafinteca-and-ebo-partnership/

LaFinteca and EBO announce partnership to launch AI-powered customer service beta version in Latin America

12/12/2024

๐Ÿ’ป ๐Ÿ‘จโ€๐Ÿฆณ Think older adults canโ€™t adapt to digital? Think again.

โ€œWeโ€™ve been surprised how well this cohort of people have responded to using a digital option. I think the assumption is always that older adults canโ€™t or wonโ€™t, but actually it has not been the case at all. I think itโ€™s given us the confidence to use digital optionsโ€ฆIt also makes the clinical appointment less daunting.โ€
โ€“ Jacqueline Tyson, Staff Governor for Older People and Frailty at Lincolnshire Partnership NHS Foundation Trust.

We recently sat down with Jacqueline to discuss how EBOโ€™s AI-Automated Assessment Solution is reshaping patient care and enhancing accessibility.

๐Ÿก๐Ÿ’™With the new digital M**S (Memory and Mental State) assessment form, patients now have the flexibility to complete assessments at their own pace, from the comfort of their homes, with the added support of carers when needed.

๐ŸŽง Watch the full interview here! https://healthcare.ebo.ai/2024/11/27/lincolnshire-partnership-nhs-ft-on-automating-assessments/

11/12/2024

In a recent House of Commons committee report ๐Ÿ“„ , Chair Sarah Owen MP, who leads the Equalities Committee, stated: โ€œWomen are finding their symptoms dismissed, are waiting years for life-changing treatment, and in too many cases are being put through trauma-inducing procedures.โ€

Health Inequalities are a growing concern, especially in womenโ€™s healthcare, where long wait times, limited personalised care, and language barriers often leave many women feeling neglected.

๐ŸŸฃ EBOโ€™s Digital Womenโ€™s Health Hub is tackling these issues head-on with an AI-powered, NHS-backed solution designed to deliver support right to womenโ€™s fingertips. In a nutshell, the Hub provides:

โœ… 24/7 conversational AI support
โœ… Accurate, trusted signposting
โœ… Streamlined appointment scheduling & waiting list management
โœ… Two-way natural conversations in 100+ languages

No more waiting. No more gaps. Itโ€™s time for healthcare that listens, empowers, and acts.

๐Ÿ‘‰ Discover all the Hubโ€™s capabilities: https://healthcare.ebo.ai/solutions/digital-womens-health-hub/

๐Ÿ“ฒ Read the full report here: https://publications.parliament.uk/pa/cm5901/cmselect/cmwomeq/337/report.html


10/12/2024

๐—ช๐—ต๐—ฎ๐˜โ€™๐˜€ ๐—ต๐—ผ๐—น๐—ฑ๐—ถ๐—ป๐—ด ๐—ฏ๐—ฎ๐—ฐ๐—ธ ๐—ณ๐—ถ๐—ป๐—ฎ๐—ป๐—ฐ๐—ถ๐—ฎ๐—น ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€ ๐—ณ๐—ฟ๐—ผ๐—บ ๐—ณ๐˜‚๐—น๐—น๐˜† ๐—ฒ๐—บ๐—ฏ๐—ฟ๐—ฎ๐—ฐ๐—ถ๐—ป๐—ด ๐—”๐—œ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—ฐ๐—น๐—ผ๐˜‚๐—ฑ? ๐Ÿค”

๐Ÿ’ก โ€œWhen you move to the cloud, security and compliance are top concerns. But with the right partner and platforms like EBO and Microsoft Azure, financial institutions can ensure data privacy and regulatory adherence while unlocking the full potential of AI,โ€ Stamatis explains.

In our latest webinar, Stamatis Barbounakis, CCO at interworks.cloud , shares critical insights into how cloud technology can overcome these hurdles, empowering financial services to embrace the future with confidence.

๐ŸŽฅ Watch the full webinar on-demand here: https://content.ebo.ai/ai-for-financial-services-webinar

๐Ÿ’ซ Thank you Carmina Jaro for being such a great host!

๐ŸŒŸ Our team is getting bigger! Meet Jovana Simeska, EBO's new Product Owner! ๐ŸŒŸWeโ€™re so excited to welcome Jovana to the E...
06/12/2024

๐ŸŒŸ Our team is getting bigger! Meet Jovana Simeska, EBO's new Product Owner! ๐ŸŒŸ

Weโ€™re so excited to welcome Jovana to the EBO team! With nearly 10 years in the IT industry, she brings a wealth of experience and fresh perspectives. Her background in economics and financial management adds even more to her expertise. In her free time, she enjoys fitness, reading, listening to podcasts and traveling. โœˆ๏ธ

Welcome aboard, Jovana!๐ŸŽ‰

โ€œI am raring to go with this initiative" - Former NHS England Director and NHS Chief Executive, Richard Samuel, joins EB...
05/12/2024

โ€œI am raring to go with this initiative" - Former NHS England Director and NHS Chief Executive, Richard Samuel, joins EBO as Director of Healthcare Strategy. He will lead a transformative project aimed at revolutionising the role of the patient in the reform of the NHS.

Find out more on Health Tech Digital Magazine ๐Ÿ‘‡

Making Patients Part of the Cure: Former NHS Chief Executive joins EBO to Lead Behavioural Science AI Initiative. https://www.healthtechdigital.com/making-patients-part-of-the-cure-former-nhs-chief-executive-joins-ebo-to-lead-behavioural-science-ai-initiative/ ebo.ai

๐ŸšจWe're Hiring๐ŸšจWe're on the hunt for an experienced Business Development Manager to help drive the adoption of our cuttin...
04/12/2024

๐ŸšจWe're Hiring๐Ÿšจ

We're on the hunt for an experienced Business Development Manager to help drive the adoption of our cutting-edge AI solutions in the financial services sector! ๐Ÿš€

๐Ÿ‘‹ Join us in transforming how banks, insurance companies, and forex clients engage with their customers. If you have a proven track record in B2B technology sales, we'd love to hear from you!

Apply here:

We are seeking a dynamic Sales Executive to lead the adoption of our cutting-edge AI solutions within the financial services sector.

Customer Success Story ๐Ÿ’ซ๐Ÿ”ต In an effort to create a smoother, more efficient experience for both customers and staff, BOV...
04/12/2024

Customer Success Story ๐Ÿ’ซ
๐Ÿ”ต In an effort to create a smoother, more efficient experience for both customers and staff, BOV Bank of Valletta, teamed up with EBO to bring innovative AI technology ๐Ÿš€ into their operationsโ€”and the results speak for themselves.

๐Ÿ˜‘ Before:
โ€ข Long wait times and fluctuating demand.
โ€ข Scalability challenges and high workloads.
โ€ข Missed opportunities due to limited resources.
โ€ข Staff turnover affecting service continuity.

๐Ÿ’ช Now:
โ€ข 18,000+ customer interactions handled in 6 months!
โ€ข 75% of chats autonomously managed by Bovey.
โ€ข 92% accuracy in understanding customer requests.
โ€ข 90% customer satisfaction rate.

๐Ÿ”— Explore BOVโ€™s goals, the challenges they faced, and the AI-powered solution that transformed their CX here ๐Ÿ‘‰ https://www.ebo.ai/success_stories/bov-banks-ai-journey-with-ebo/

"These innovations arenโ€™t just about efficiency, theyโ€™re about making the   more accessible, responsive, and patient-cen...
03/12/2024

"These innovations arenโ€™t just about efficiency, theyโ€™re about making the more accessible, responsive, and patient-centric" - James Neal, EBO's CRO, on adopting AI in the NHS. Read more on Health Tech World ๐Ÿ‘‡

https://www.htworld.co.uk/insight/opinion/how-healthcare-must-adopt-an-ai-approach-to-patient-engagement-sb24/

By James Neal, Chief Revenue Officer at EBO Artificial intelligence and machine learning are already mainstream tools in many sectors, helping to automate manual tasks, accelerate processes, and drive innovation. In healthcare, the adoption of this technology will make todayโ€™s practices seem outda...

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