20/09/2022
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E a waaki ngkai te kabaeara n ara course ae Care Certificate IV (4) ibukin tararuakiia Kaara.
Kanoan te Course:
Course contentModule Description1 Introduction to the Care Certificate and Your Learner Portfolio The Care Certificate, the importance of the Care Certificate, background to the Care Certificate, achieving the Care Certificate, the Care Quality Commission (CQC), Key Lines of Enquiry and your learning portfolio.2 Standard 1: Understand Your Role Understanding your duties and responsibilities, knowing the relevant codes of conduct or practice, how your experiences, attitudes or beliefs may affect the way you work, understanding your rights and responsibilities, accessing information about agreed ways of working, the importance of working in agreed ways, how and when to report concerns (whistleblowing), being honest about errors you make, how working relationships are different to personal relationships, types of working relationships in health and social care, the importance of partnership working, how to increase the success of partnerships, and how to access support.3 Standard 2: Your Personal Development The importance of continuous professional development, sources of support and the importance of feedback, how to make a personal development plan, required functional skills, ways to develop your skills, knowledge, and understanding, measuring your skills, knowledge, and understanding, and recording personal development progress.4 Standard 3: Duty of Care Duty of care, supporting independence and decision making, dilemmas, adverse events, errors, incidents, and near misses, legislation, conflicts and difficult situations, and complaints and comments.5 Standard 4: Equality and Diversity What is equality, what is diversity, the importance of inclusion, discrimination, reducing the likelihood of discrimination, Equality Act 2010, harassment, working in an inclusive way, challenging discrimination, and finding further information, advice, and support.6 Standard 5: Work in a Person-Centered Way The six Cs, person-centred values, person-centred working, individual needs, supporting individuals for future wellbeing, minimising discomfort and distress, and maintaining identity and self-esteem.7 Standard 6: Communication The different ways people communicate, how communication affects relationships at work, the importance of observing an individual's reactions, establishing communication needs, wishes, and preferences, potential barriers to communication, active listening, the principles and practices of confidentiality, circumstances where confidentiality is overridden, and where to go for further information, advice, and support.8 Standard 7: Privacy and Dignity Understanding the principles that underpin privacy and dignity in care, maintaining the privacy and dignity of the individuals in your care, supporting an individual’s right to make choices, supporting individuals in making choices about their care, understanding how to support active participation, and supporting the individual in active participation in their own care.9 Standard 8: Fluids and Nutrition The importance of nutrition and hydration, eating well, effects of malnutrition and dehydration, promoting good nutrition and hydration, oral health considerations, food safety, contamination, vulnerability, and safe food practices.10 Standard 9: Awareness of Mental Health, Dementia, and Learning Disability What is mental health, mental health conditions, dementia, learning disabilities, the needs of people with mental health conditions, dementia, or learning disabilities, promoting positive health and wellbeing, care delivery adjustments, the importance of early detection, legislation and policies, and mental capacity.11 Standard 10: Safeguarding Adults Legislation, defining safeguarding, types of abuse and neglect, safeguarding from abuse and neglect, preventing abuse, complaints or concerns, responding to abuse and neglect (including whistleblowing), safeguarding adults reviews, and information sharing and confidentiality.12 Standard 11: Safeguarding Children Recognising potential abuse, neglect and domestic abuse, honour-based abuse (including FGM), sexual abuse and exploitation, child trafficking and modern slavery, psychological and physical abuse, online abuse, grooming, radicalisation and extremism, bullying, parental ill-health and substance misuse, legislation and rights, and reacting to concerns.13 Standard 12: Basic Life Support What is basic life support, the primary survey (DRABC), the recovery position for adults and children, and infants, administering hand-only CPR to adults, administering CPR with rescue breaths to adults, administering CPR to children, administering CPR to infants, using defibrillators, choking, basic life support during an infection risk, and confidentiality, recordkeeping, and refresher training.14 Standard 13: Health and Safety Health and safety legislation, health and safety responsibilities, accidents and illnesses, training, risk assessment, moving and assisting people and objects, medication and healthcare tasks, hazardous substances, fire safety, security at work, and workplace stress.15 Standard 14: Handling Information What is data protection, why is data protection important, types of data, handling information, key definitions, legislation, agreed ways of working, keeping good records, whistleblowing, and data breaches.16 Standard 15: Infection Prevention and Control Infection, pathogens, the chain of infection, your responsibilities, hand hygiene, personal protective equipment, safe handling of waste, safe handling of soiled linen, and safe disposal of sharps. Download Course Overview (PDF)Aims of the courseBy the end of this course, you will:Understand what the Care Certificate is and how it is assessed.Understand your role in your health or social care setting, how to work with others, and how to work in ways agreed with your employer.Know how to create and agree on a personal development plan, and the benefits of doing so.Understand your duty of care and how to respond to dilemmas, complaints, incidents, errors, near misses, confrontation, and difficult situations that arise.Know what is meant by diversity, equality, inclusion, and discrimination, and how to ensure you are working in an inclusive way for everyone.Understand the person-centred values and how to work in a person-centred way to support every individual.Understand the importance of effective communication and how to meet the specific language and communication needs, wishes, and preferences of every individual.Be able to explain the principles of privacy and dignity in care, including how to maintain an individual’s dignity and encourage active participation in their care.Be aware of the principles of hydration, nutrition, and food safety, and ensure that individuals have access to food and fluids in accordance with their care plan.Have an awareness of mental health, dementia, and learning disabilities, what is meant by capacity, and how to make adjustments for individuals with these conditions.Know what constitutes abuse and how to safeguard adults, including how to reduce the likelihood of abuse and respond to any concerns or disclosures.Know how to safeguard children and how this responsibility relates to health and social care.Understand how basic life support is carried out and how it differs for adults, children, and infants.Understand responsibilities for health and safety in your workplace, including for moving and assisting service users, medication and healthcare, hazardous substances, fire safety, working securely, managing stress, risk assessments, and how to respond to accidents and ill health.Know your responsibilities for recording, storing, and sharing information, how to keep records up to date and accurate, and the requirement for secure handling of information and reporting poor practice.Understand your responsibilities for infection prevention and control, including the importance of personal protective equipment and how and when to use it.
