11/07/2023
Required Knowledge, Skills, and Abilities:
1. Customer Focus- Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
2. Job Knowledge- Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company missions/values, keeps job knowledge current, is in command of critical issues.
3. Adaptability/Flexibility- Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs.
4. Dependability- Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
5. Integrity/Ethics- Deals with others in a straightforward and hones manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
6. Seeks out and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities.
7. Teamwork- Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
Key Responsibilities (Functions and duties):
• To handle faults related to Network Power Quality of Service (Generator Power, Grid Power, Hybrid solutions etc.) KPIs and prescribe solutions and/or carryout timely corrective procedures to maintain the KPIs within the range in the NETIS Set Objectives as escalated by NOC.
• To monitor and manage NETIS subcontractors on regional projects to ensure that subcontractor SLAs are met within the allocated region.
• To implement Network and Service Installations as requested by the Customer O&M and Projects Departments.
• To support domestic customers to perform field tasks (E.g. Surveys, Installations, Maintenance, NETIS BTS Site matters etc.)
• To identify, build and manage Network Spare/Stock Inventories.
• To compile and edit network data/information to maintain data/information accuracy and integrity
• To implement and develop operational guidelines, policies in liaison with other units
• To make weekly network reports.
• To handle any other NETIS work related duties as assigned by the Manager and NOC.
• Supervise Site activities, and communicate with Management, sub-contractors, solving problems on time.
• Contribute to streamlining operation and maintenance in general and fault handling in particular.
• Critical decisions are to be made in consultation with the Regional Supervisor.
• Zero Accident culture
• Complying with HSE rules and regulations. Continuous reporting of Hazards and Near misses.
Performance Measures and Targets:
• Well audited network for Power capacity requirements that guarantees future network and service expansions.
• Timely carried out preventive and corrective Maintenance that met NETIS Network Availability, MTTR, and MTBF as per the agreed standard.
• Prompt attendance to preventive, corrective and predictive maintenance in the area of operation.
• To ensure AC power availability of 99.99% at all times.
• To ensure DC power availability of 100% at all times.
• Strict adherence to company’s H, S &W and absolute rules
• Timely completion of all works in accordance to agreed standards and budget specifications.
Experience:
• At least 2 years’ experience in the Telecommunications/ Electrical industry.
Qualifications:
• Engineering Degree or Higher Diploma/ Equivalent (Electrical, Telecommunication)
NETIS embraces gender equity, female candidates are encouraged to apply.
