Single Step English

24/04/2024

Shout out to my newest followers! Excited to have you onboard! Welcome to Single Step English.

Miloš Timko, Ghulam Abbas Baloch

21/03/2024

Tree trimming morning. That’s not me working! 😉

19/02/2024

How to use 'Changed My Mind' in English Conversations! | Idioms Made Easy

Welcome back, language enthusiasts! In this English lesson, we're delving into the phrase "changed my mind" - a versatile expression used to communicate shif...

19/11/2023

If you teach business, economics or commerce English classes, please consider my and Daniel J. Mills textbook “Think Big for Business" A Project-Based Textbook That Explores 21st Century Entrepreneurial Skills.”
Please PM me if you would like you a digital inspection copy.
We have a lot of additional resources including a PDF teacher’s manual, YouTube channel, https://www.youtube.com/channel/UCgl7y8HahIiT1_dooBn1ssw
and Quizlet flashcards.

07/11/2023

I've started a new series of videos on common English phrases.
Let me know what you think.

Welcome back to Single Step English! In today's exciting episode, we delve into the versatile expression, 'That's news to me.' You've probably heard this phr...

07/11/2023

Check out our latest Call Center video on customer problem solving!

Welcome to Single Step English, your go-to channel for improving English fluency, especially designed for call center agents! In today's video, we present tw...

11/06/2023

Our latest role play video. Check it out!

In this lesson, three model conversations are used to help call center operators and agents practice telephone skills with customers. Viewers can role play e...

31/05/2023

https://youtu.be/p7-xtG4avKA

5 Ways to Use Grab in English

Welcome to this Single Step English! video "Mastering the Word "Grab": 5 Common Ways to Use it in English." In this lesson, you will learn the 5 most common...

11/04/2023

Mock Call Practice: Tech Support Help from Call Center Experts

In today's world, technology has become an integral part of our daily lives. However, with the advancement of technology, come technical issues and glitches....

07/04/2023

Need help with the TH sound? Check out this video for some useful techniques.

https://youtu.be/lln8471rrHY

P.S. Sorry if my face looks so surprised!

The TH sound in English can be difficult for some people to master. In this video, we'll provide you with several exercises and tips to help improve your pro...

05/04/2023

How to Use Lexical Chunking to Boost Vocabulary

In this video, we explore a powerful and effective method for learning and retaining new vocabulary in English: lexical chunking. Lexical chunking involves g...

05/04/2023

Master Gerunds!

Watch this video to learn the correct usage of gerunds and how to avoid common mistakes made by non-native speakers. Gerunds can be tricky to use, but master...

28/03/2023

Top 10 Legal Terms You Need to Know: A Beginner's Guide to Understanding the Law
https://youtu.be/uXClK95tZo4

Court is in session!

Are you confused by legal jargon? Do you want to understand the law better? Look no further! In this video, we break down the top 10 legal terms you need to ...

02/03/2023

I hope you enjoy this recent video I released.

Asking for a favor can be difficult, but with the right phrasing and approach, it can be much easier. In our video "Master the Art of Asking for a Favor: Lea...

12/11/2022

If you are at JALT2022 this weekend, go check out the EBJ display, which has our book featured.

21/07/2022

Where is your favorite place for pizza?

Watch and practice this role play telephone call lesson to learn how to order a pizza and side dishes from a restaurant. Also, at the end of the lesson, we e...

10/06/2022

Have you ever had a REALLY bad hair day?

This video will teach you how to talk about embarrassing situations in English. We often tell a story about an embarrassing event in our lives and finish the...

01/06/2022

Yes, I was dusting, among other things.
Learn How to Talk About 12 Household Chores in English.

Household chores are tasks we do in our home to keep it looking clean and tidy. Learning how to say these tasks in English will help you improve your vocabul...

31/05/2022

What will be the topic of my next video?

26/05/2022

Using the right words at a difficult time.
How to offer condolences.

It is difficult to come up with the right words to comfort someone when a family member, friend, or even a pet has died. Watch this role play speaking practi...

05/04/2022

We just released our first video for Unit One of the textbook. The focus is on future consumers/customers. Hope you like it!

https://youtu.be/XaYtk6iJjac

Which countries will become the world's largest consumers and customers? This video explains which countries and markets will experience significant growth o...

02/03/2022

Daniel J. Mills and I will be talking about our new textbooks "Think Big for Business" at the JALT Kyoto event on Sunday, March 13th. The event will be held on Zoom. Hope to see you then!

www.akebonopress.com

18/01/2022

Please check out our recent business English books.
http://www.akebonopress.com/think-big-landing

We will release both an e-book and international edition soon.

09/01/2022

Daniel J. Mills and I recently published a two-part textbook titled “Think Big for Business.” It is ideal for business English classes, IT, management or economics majors, and would work really well for company English classes.

Follow Mirai Takahashi, a 25-year-old entrepreneur, as she begins a journey to create her own company. With advice from her mentor along the way, Mirai must solve problems and make important decisions that will impact her business and personal life. Through these experiences, Mirai learns about the challenges of being her own boss and what it takes to achieve her dreams.

http://www.akebonopress.com/think-big-landing
For more information, contact [email protected]
Thank you,
Steve

04/01/2022

My lesson plan is as follows:
1) Students watch the video and take notes. https://youtu.be/HYHow3ghN7g
2) They choose a photo from their smart phone to talk about.
Then, they work in pairs or small groups to explain and ask questions about each other's photos.
3) They send me a recording of them describing their photo.
What else would you add?

In this lesson, you will learn how to talk about a photo or picture in English. This video will teach six vocabulary items to help you explain the people in ...

23/11/2021

Here is a new video I made for Call Center operators.
The topic is "angry customers."
https://youtu.be/JsVOye5Nj2s

Thank you for sharing (and caring),
Steve

In this lesson, two model conversations are used to help call center operators practice telephone skills with customers. Please see the companion video here:...

27/10/2021

New role play video. I hope you enjoy it! https://youtu.be/BAUoOzEPb_A

This practical English language lesson will teach you how to call and make three different appointments—a doctor's office, a hair salon, and a dentist's offi...

27/07/2021

https://youtu.be/o34GHVojoiY

New video for role play practice.
Stay safe everyone!
Steve

In this lesson, three model conversations are used to help call center operators practice telephone skills with customers. Viewers can role play each of the ...

07/07/2021

A useful role play video for mobile/cell phone calling.

https://www.youtube.com/watch?v=X1CvtoMUuF0

Have you every been unable to hear the other person during a telephone call? Lost the signal? This role play lesson will help you use the correct questions a...

02/07/2021

https://youtu.be/4DcQrU-cOuQ

A fun role play activity for students. Have them change the symptoms and products.
Keep 'em talking!
Steve

Do you need to speak English in a drug store or pharmacy? Check out this helpful English language lesson to role play five conversations between a customer a...