17/07/2024
I joined this mid-sized engineering firm as a Chief Human Resources Officer when the company was deeply steeped in promoter-driven traditions through its founder, Mr. Gupta. Though a visionary leader, the stagnation of growth had reached a point where professional management was imminent.
Building Trust and Understanding - First, I needed to gain the trust of Mr. Gupta and understand. the culture in his company. Finally, through numerous conversations, I was able to convince him that our objective was actually to strengthen—not pleasure—his legacy. Furthermore, I needed to interact with others at all levels for information about their experiences and aspirations.
Professional Practices in Operation - We did this by starting with structured performance management systems, ensuring that each individual's goals were linked to the company's strategic objectives. This new transparency in the performance metrics supported accountability and growth.
Leadership Development and Organizational Restructuring - We instituted a leadership development program, where we identified employees who had the potential to take over leadership positions in the future and gave them special grooming for higher levels of responsibility. Instructively, we decentralized the organization such that decision-making was very close to the people, further stimulating the departmental heads and attaching them with a sense of ownership.
Improving communication and engagement - We instigated regular town hall meetings and numerous mechanisms for feedback to ensure there was open communication between employees and leadership. How could this openness be instrumental in fostering trust and ensuring that all voices were considered?
Talent Acquisition and Retention - We needed a refreshed talent acquisition strategy. We worked on employer branding, competitive compensation, and a robust onboarding process. We also offered clear career paths and continuous learning opportunities as ways to retain the best.
Sustaining Change Management - Change management was, therefore, central to our transformation. During this period of change, the vision had been communicated, where these concerns of the people were worked on, and every milestone, as it was reached, thus provided momentum and kept morale up. Organizational change champions most definitely contributed to playing big roles in taking initiatives forward and managing probable resistances.
Now, this tough transformation became possible through collective effort, and from here, that company emerged as a vibrant, professionally managed company. Under the chairmanship of Mr. Gupta, today it has emerged as a fine example of the amalgamation of traditional values with modern management techniques.