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Purpose of Life is to make God & Everybody Happy by Loving, Caring and Serving. Please Support ❤️❤️❤️ Shipping Policy

1. General
Subject to stock availability.

We try to maintain accurate stock counts on our website but from time-to-time, there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

2. S

hipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Shipping payment will be collected with the purchase. This price will be the final price for the shipping cost to the customer.

3. Returns
3.1 Return Due To Change Of Mind
Nirvana NZ LTD will happily accept returns due to a change of mind as long as a request to return is received by us within 10 days of receipt of item and are returned to us in the original packaging, unused and a resalable condition. Return shipping will be paid at the customers' expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed either to store credit for a future purchase or in some cases into customers' bank account. We will notify you once this has been completed through email. (Nirvana NZ LTD) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

3.2 Warranty Returns
Nirvana NZ LTD will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items. Customers will be required to pre-pay the return shipping, however, we will reimburse you upon successful warranty claim. Upon return receipt of items for a warranty claim, you can expect Nirvana NZ LTD to process your warranty claim within 7 days. Once the warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in-store credit

(c) a replacement item sent to you (if stock is available)

4. Delivery Terms
4.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 - 4 days

4.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 6 - 22 days. This varies greatly depending on the courier you have selected. We can offer a more specific estimate when you are choosing your courier at the checkout.

4.3 Dispatch Time
Orders are usually dispatched within 2 business days of payment of the order

Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address
For a change of delivery address request, we can change the address at any time before the order has been dispatched.

4.5 P.O. Box Shipping
Nirvana NZ LTD will ship to P.O. box addresses using postal services only. We are unable to offer courier services to these locations.

4.6 Military Address Shipping
We can ship to military addresses using USPS. We are unable to offer this service using courier services.

4.7 Items Out Of Stock
If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.

4.8 Delivery Time Exceeded
If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

7. Duties & Taxes
7.1 Goods and Services Tax (GST)
GST has already been applied to the price of the goods as displayed on the website

7.2 Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country by the Buyer. This varies by country, and undefined encourage you to be aware of these potential costs before placing an order with us. If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to undefined at the customer's expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

8. Cancellations
If you change your mind before you have received your order, we can accept cancellations at any time before the order has been dispatched. If an order

has already been dispatched, please refer to our refund policy.

9. Insurance
Parcels are insured for loss and damage up to the value as stated by the courier.

9.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

9.2 Process for parcel lost in transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10. Customer service
For all customer service inquiries, please email us at

[email protected]

Return & Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us with FULL REFUND. Please see below for more information on our return policy. Returns
All returns must be postmarked within of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. Return Process
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Nirvana LTD

21/01/2024

Bolo Jai shree Ram

11/12/2023

Sab Bhakto Ki Jai ❤️🙏❤️

10/12/2023

Jai shree Ram 🙌🙏❤️

09/12/2023

सनातन धर्म की जय

26/11/2023

Address

Delhi

Telephone

+64223701191

Website

https://youtube.com/@sanatanaprema?si=yye9kKB9-RTXTQcb

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