Good businessmen focus on the needs, wants and desires of their audience. Apart from this, they also focus on the problems and pain points of their customers.
When you focus on the pain points and problems faced by your audience, you realise what can be done differently to make your product/service better. 💯
Working on the pain points of your audience is the best way to evolve and grow. This creates a perfect win-win situation because both- your business and your customers benefit from it.✅
By doing this, you gain their trust, have their loyalty and take your business to the next level. So be aware of the issues your audience is facing and work on solving them diligently and effectively. 👍
So, find the problem. Solve it. Grow your business. Repeat.
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There is a lot to learn from all your customers.
When your customer is happy, it means you have done everything right. You have made the experience satisfactory enough for the customer to come back to you. This means that whatever you did has worked and you need to continue doing it. 👍
On the other hand, if your customer is unhappy, it means you did something wrong. This teaches you that you need to change the way you did things, figure out what it was that made this an unpleasant experience for that customer, and do that differently going forward. ☑️
Unhappy customers make you think about what you can do better and motivate you to implement it so that your future customers are happy. They are like a mirror that shows you your mistakes. They help you grow and create better experiences for your customers. ✅
Unhappy customers are valuable lessons.
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Have you ever had an idea that you thought was brilliant or a solution to a problem that you thought would work that you never actually carried out due to fear, inaction, lack of confidence,
etc.?
As entrepreneurs, we go through a lot regularly, are constantly faced with challenges, and are in a perpetual troubleshooting mode.
In doing so, sometimes we start acting cautious and instead of being proactive and taking initiative, we become reactive and precautions. This usually hampers our progress. The fears stop us from taking action in the right direction, stopping us from
developing and innovating, and stopping us from growing.
In times like this, all you need to do is take that leap of faith and act on your ideas and solutions.
Eventually, you might succeed or fail. But you may also make progress.
Something is better than nothing.
Action is better than inaction.
Version 1 is better than version none.
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