
20/05/2025
Ordered books from more than 2 weeks ago. Still haven’t received anything.
What I did receive? A request to “rate my experience.”
📦 No delivery
📞 No proper customer support
💰 Payment already made (ID: pay_QQKYPWzKy2lM41)
This is a clear case of service negligence and consumer rights violation under the Consumer Protection Act, 2019.
If this doesn’t get resolved immediately, I’ll file formal complaints with NCH and Grahak Suraksha, and escalate legally.