13/07/2023
Cavalier Mailing are looking for a full time Account Manager to work alongside our Commercial Manager at our site at Rackheath on the outskirts of Norwich.
We work with companies around the UK, who require a supplier to mail items in large quantities on their behalf. This will typically include associated services such as print, data and postage discount.
Established in 1986, we are full service Mailing House with clients ranging from small businesses to blue chips household name brands.
The successful applicant will be officed based undertaking the following duties:
• Putting together print and mailing quotations using Quotewerks software (including Profit & Loss analysis)
• Making outbound calls to existing clients – No cold calling or KPI’s
• Assisting in helping the company to hit its revenue and profit targets (there is no individual sales target)
• Providing exceptional customer service and handing queries and answering technical questions
• Liaising with the production department
• Updating website / social media periodically
• Will have an exception eye for detail
• Attending daily production and sales meetings
• Answering the phone
The successful candidate would ideally be from a print or mailing background, however non-industry candidates will be seriously considered and full detailed training will be provided.
The successful person will need to have the following skills and attributes:
• A background in sales or account management (2 years plus)
• Exceptional customer service skills – on the phone and in person
• A keen eye for detail and numbers
• Be of an outgoing/ friendly nature who enjoys speaking to people on the phone
• Must be ‘driven’ and have a positive attitude at all times
• Experience of using Excel, Word, PowerPoint and Outlook
• The ability to multi task and work under pressure
• This is a specialized role, and you should be willing to learn and retain print, data, mailing and postage technical information
• Due to our location (Rackheath Industrial Estate), you will need to drive and have your own transport – free parking available
Hours of work are 8.30am – 5pm Monday to Friday and this is an office based role.
If this all sounds like it is of interested, please send your CV to Nigel Greengrass – [email protected] along with your salary expectations for consideration.
Interviews will be held at our site in Rackheath.
