Training Journal

Training Journal Training Journal is the UK’s only dedicated publication for the training and L&D industry.

Training Journal has the largest learning & development community and resource online. Training Journal exists to promote learning & development, support the needs of the L&D community and to raise L&D's profile at board level and in the political environment

Learning as infrastructure: the rise of the capability operating system By 2035, skills graphs, adaptive learning, and t...
15/11/2025

Learning as infrastructure: the rise of the capability operating system

By 2035, skills graphs, adaptive learning, and trustworthy analytics will turn corporate learning into a true capability operating system. From course catalogs to capability supply chains, learning leaders must build now to thrive in the next decade. Dr. Ravinder Tulsiani looks at how AI and ecosystems will redefine corporate learning.

https://buff.ly/pCwsKcG

Value is back, and this time it means business At the 2025 Business of Training Conference, Gaëlle Watson reports on an ...
14/11/2025

Value is back, and this time it means business

At the 2025 Business of Training Conference, Gaëlle Watson reports on an industry redefining its purpose. With trust, outcomes and business impact essential, L&D professionals are being challenged to adapt their approach, collaborate and prove their value or risk being left behind in a world of changing work and demands.

https://buff.ly/0gmrEsF

The human side of AI: Why wellbeing is the next core capability Artificial Intelligence is reshaping work at speed, but ...
14/11/2025

The human side of AI: Why wellbeing is the next core capability

Artificial Intelligence is reshaping work at speed, but human wellbeing is struggling. TJ Conference speaker Tom Bryant explores how L&D can take the lead in building wellbeing as a skill, designing more human-centric workplaces and using AI with intention to support emotional intelligence, resilience and adaptability in the modern workplace.

https://buff.ly/ts5pBqT

From skills crisis to skills opportunity: Navigating the erosion of human expertise in the age of AI As AI accelerates w...
13/11/2025

From skills crisis to skills opportunity: Navigating the erosion of human expertise in the age of AI

As AI accelerates workplace transformation, from the everyday to the strategic, UK organisations face a dual challenge: closing persistent skills gaps and preserving human expertise. Jennie Marshall explores how a strategic, people-first approach to lifelong learning, ethical AI, and human-AI collaboration can help businesses turn disruption into a long-term advantage.

https://buff.ly/OGN6mR7

TJ Newsflash 12 November – AI adoption sparks shifts, anxieties and strategy gaps The latest L&D news, reports, research...
13/11/2025

TJ Newsflash 12 November – AI adoption sparks shifts, anxieties and strategy gaps

The latest L&D news, reports, research and updates, personally compiled by TJ’s Editor, Jo Cook. This week: Podcast challenge AI’s hype, workers want respect over innovation, leaders misjudge engagement, su***de prevention gets first workplace standard, HMRC’s digital nudges boost tax accuracy by millions and the L&D strategies for AI upskilling.

https://buff.ly/QriDr3r

Why customer service should be a leadership priority Customer service standards are steadily slipping, and it's costing ...
12/11/2025

Why customer service should be a leadership priority

Customer service standards are steadily slipping, and it's costing businesses billions. Steve Macaulay and Sarah Cook explain, with examples, how HR and L&D leaders can drive a cultural shift towards service excellence, boosting loyalty, reducing inefficiencies, and embedding the mindset, skills, and leadership needed to make customer focus everyone’s responsibility.

https://buff.ly/DpnKunw

From AI to ADHD: designing learning for every mind Learner outcomes are dropping, and AI is being hailed as the fix, but...
12/11/2025

From AI to ADHD: designing learning for every mind

Learner outcomes are dropping, and AI is being hailed as the fix, but technology alone won’t solve a broken approach to learning design. TJ Conference speaker Sascha Evans argues that L&D must flip the script on inclusion and adopt a proactive mindset to support diverse learners from the very beginning.

https://buff.ly/DsoVqzF

Psychological safety isn’t soft: it’s the backbone of team performance Bullying in the workplace remains shockingly comm...
11/11/2025

Psychological safety isn’t soft: it’s the backbone of team performance

Bullying in the workplace remains shockingly common, yet often overlooked. Dr. Britt Andreatta explains why psychological safety is essential for healthy, high-performing teams, and what leaders must do to create it. From team bonding to humility, the future of work depends on cultures where everyone feels seen, safe, and heard.

https://buff.ly/4YxIccY

From vendor to value partner: Turning learning conversations into real impact External training providers face cultural ...
10/11/2025

From vendor to value partner: Turning learning conversations into real impact

External training providers face cultural barriers, politics and self-doubt when pushing for real impact. This conversation uncovers how to secure supervisor buy in, differentiate your offer, harness digital nudges, and use AI as a practice partner so that learning translates into behaviour change and business value inside modern organisations today.

https://buff.ly/ZrTYhmY

TJ podcast: Beyond courses: How AI transforms L&D into a strategic business partnership – episode 328 In this episode, J...
07/11/2025

TJ podcast: Beyond courses: How AI transforms L&D into a strategic business partnership – episode 328

In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine impact in terms of performance, relevance, and real business value.

https://buff.ly/hI2UCH3

The wellbeing effect: why smart L&D strategies go beyond skills Craig Fearn explores the basics of how L&D, when strateg...
07/11/2025

The wellbeing effect: why smart L&D strategies go beyond skills

Craig Fearn explores the basics of how L&D, when strategically focused on wellbeing, transforms both individuals and organisations. This integrated approach builds resilience, reduces burnout and boosts performance, creating a workplace where people can thrive personally and professionally, all while driving long-term business growth and engagement from the inside out.

https://buff.ly/0BF83q2

Too busy to think: Why clarity, influence and inspiration begin with intention Sue Stockdale explores why thinking time ...
06/11/2025

Too busy to think: Why clarity, influence and inspiration begin with intention

Sue Stockdale explores why thinking time is so critical for effective leadership. When leaders slow down, clarity returns, influence grows, and energy builds. This insightful piece shares practical ways to reclaim space for reflection, helping leaders shift from reactive to intentional, and inspiring others through purpose-driven presence, not constant motion.

https://buff.ly/BiWow6E

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